Had the absolute worst experience at this dentist. He pulled teeth that didnt need to be pulled…read moreand then overcharged for dentures. Refused to give me my records even though the law specifically states he has to. Kept talking about prices during my procedures and everytime I needed an adjustment, he required payment, even though there were several adjustments a week for months! My dentures never fit right from the beginning. I truly believe he pulled unnecessary teeth only to overcharge for dentures. Consider going somewhere to save money and have access to your records.

Awesome people. Thank you again so much for seeing me same day as needed. So thankful and great…read morejob. Pearl Jam and Star Wars added bonus. Cannot recommend them enough .

Devastating experience. Don't know how to give injections. Had to go get a aids test after what…read morethey did to me.spent 4 hours at the hospital. Then they told me they would send me a gift card for everything that happened. They sent me nothing.Be very cautious going there.

Duplicate claims made, quoted for one filling and charged for two. Beware billing statements from…read morethis dental office. The office manager Vanessa is either incompetent or underhanded...or both. I just wonder how involved are Dr. Isha and Dr. Ellen in this billing practice? Most unfortunate is that I really enjoyed going there. Everyone is very friendly and I liked the dental hygienists. I kept my insurance Explanation of Benefits and compared them to my billing statements. It proved that Madison Street owed me a refund from the year 2021 and 2022. After many months of not hearing anything I finally received a refund check.

Been going here for many years. The hygienist Brenna is amazing and my teeth always feel amazing…read moreafterwards. She provides me with excellent dental care instructions. Cleanings are done in a timely Manner and everything is explained. I really like the dentist. He is extremely friendly and recently did my crown.

I will never step foot in that office again. Dr. Goyal replaced 2 fillings. I felt it wasn't…read morenecessary since the teeth never bothered me. Now...I have all this sensitivity and it will not go away. Months later he tells me I need a root canal . Can you believe that? If he would have told me that in the beginning I would never had him touch my teeth. So disappointed in him . On to find a new dentist that I can trust.

I found Dr. Konz via a web search for a "gentle dentist", as I had recently experienced a cracked…read moretooth and in infection. I was in a lot of pain. I did not have a dentist of my own, based on terrible past experiences. I was left with dental anxiety. Dr. Konz and I interviewed each other, where we both asked each other dozens of questions. She began to make me feel at ease. Given my past history, she really took baby steps with me, making sure I was comfortable the entire time. I have been seeing her since November, 2023 to correct a very neglected mouth. She has the vision and foresight to know how to correct my problems (crossbite and multiple broken teeth). She has an extensive range of professional colleagues for referrals, if needed (orthodontists, periodontists, and oral surgeons). My last appointment was a long 6 hours in the chair, and much of that time was spent laughing and sharing stories. (Who laughs and jokes while in the chair at the dentist?! Me, now that' I've found this fantastic woman!) Not only that, but her own professional staff is also second to no one. They are absolutely fantastic. From scheduling, referrals, chairside manner, billing, and KINDNESS, they are on their game. I feel so blessed to have found such a talented, caring, and professional team. Thank you for everything so far, thank you for your vision in the treatments to come, and thank you for educating me on the benefits and importance of complete oral health. I believe I've found my life-long dentist.

I lived in Libertyville for 15 years and I really miss he great dental care provided by Dr Konz and…read moreher team. Dr Konz provides a very relaxed atmosphere for both routine cleaning and more complex work (she did crowns, caps, and fillings, too, plus one emergency re-adhesion of a crown that came loose). Her hygienist team is always friendly, appropriately admonishing, and when they discovered an issue, as discreet as possible until Dr Konz confirmed their suspicions. I miss that office. Great work.

Avon is mostly a family dentistry practice, but they also offer some emergency treatment as well. I…read moreprimarily come here to get a quick assessment and a referral when I'm having issues, they always get me in quick and take good care of me. I have what I'd call "dental anxiety" and they're very understanding and compassionate here. Normally I can't have anything more than an x-ray done without being knocked out with IV sedation, but they actually pulled a wisdom for me on my first ever visit here when I was in a lot of pain. I was surprised they would help so quickly and I got a blunt response... "your in pain, we dont leave people in pain" you've gotta respect that. They have some sedation options but aren't set up for IV sedation so keep that in mind. I got through it pain free with just a shot to numb it, I'm not normally so lucky, which speaks to the skill of the dentists here. They offer good referrals that suit my specific needs and they are knowledgeable about different options for treatment. They also take most insurance plans and can work with you to find a payment plan that works for you. As someone who's had work done here as well as used them as a middle man for various specialists I'd say they are worth checking out. I'm glad to have them nearby for emergencies.

Avon Dental is the place to go if you want a nice clean and friendly atmosphere…read more The seated area has beautiful plants all around. The receptionist Susie is a very nice and friendly person. She always treat you with a professional yet warm smile. . The doctor Mohindra and Doctor Pasada has cared for me and shows that they are all about you and always listen to needs. Both doctors work is quality work. I'm always happy with the work that they do.

I had my teeth cleaned by Karen. She did a wonderful job! The front desk girls are very friendly…read more Highly recommend this office!

If you are looking for a dentist in Antioch IL, my family and I strongly recommend you look…read moreelsewhere as long as Vicky, the office manager at Heritage Dental and is still running the scheduling. Here is why; I work in the trade show industry, which most know requires a large amount of travel. About a year ago, one of my co-workers came down with walking pneumonia. I got a call 2 days before a show for one of our largest clients informing me of his illness and immediately reacted, got my ticket, hotel and called the 30 different partners we used for that show to inform them I would be the point of contact. In the craziness, I failed to reschedule my dentist appt, that was a day after my departure to the show. I explained this to Vicky and it seemed fine, and on the same call, rescheduled my appt. A day before my rescheduled appt, my cousin committed suicide in California. It happened literally the night before my morning appt. I tried to explain this to Vicky that I needed to go console family members, but she refused to even listen saying I was no longer allowed to go to Heritage Dental. Comical right!!! Well the saga continues. My son still went there. She even said they were welcome. Well my 11 year old son has crowded teeth on one side. Very painful. And this lady has the nerve to call us today and cancel a confirmed appt for tomorrow for my son. My son is in pain, and this lady does this just to be vindictive over a year later. And both my son and wife have visited there since Vicky told me I was no longer welcome. I have met a lot of crappy people in life, but what kind of person does that to an 11 year old boy. Vicky, karma has a funny way of evening the scales of life. Good luck with being miserable vindictive and just an overall mean person to young kids. At least I know one thing, you've set the bar so low that any other dentist office is going to be an amazing step up.

How refreshing to feel comfortable by just walking into their office. The staff were friendly and…read morehelpful with questions I had. The hygienist was skilled and told you everything she was going. The doctor was wonderful. I felt like I just had the best exam I ever had.

Great Dentist! The staff is very professional and caring to your needs! They've been great with my…read morewhole family!

The office works well to find time that work for you. I've had some different dental hygienists,…read moreand they all were wonderful!

I was referred to this dental practice by a friend several years ago. I have had different…read moreprocedures and was pleased with the work and appreciate the ability to have dental work under sedation due to a medical issue I have. Dr Potts is a very kind man. Unfortunately, my last few experiences have left me needing to find a new dentist. Several years ago I had a root canal done by a dentist who is no longer at this practice. A few years later, I was having pain in the tooth that had the root canal and saw Dr. Potts, he did a scan and found out that the root canal wasn't done correctly. He referred me to a specialist who might have been able to save my tooth. That wasn't going to work and I needed an extraction and implant. I was quoted $5,000 by Whitney at Lake County Family Dental, similar to what an oral surgeon would be, so I decided to use Dr. Potts as I knew him. When I went in to pay a few days before the procedure, they told me it was actually going to be $7,000. I ended up using them and paying the higher amount because I really wanted to get the extraction done as the tooth was bothering me. They ended up charging me $7,748! I didn't need all the sedation and they are refusing to give me a refund after telling me I had over $1,000 credit! After the extraction, I had a lot of bruising on my face, not sure what happened as I was under sedation during the extraction. It took OVER a YEAR to finally get my implant. Turns out this is not the normal time frame and had I used an oral surgeon, I would have had my implant much earlier and it would have been much less expensive. In the meantime, because I was only able to eat on one side of my mouth, I now needed a crown. This happened right as I was finally getting my implant. My latest experience was very painful and why I have decided to find a new dental practice. I needed a crown and decided to use Dr Potts, he did the temporary crown. I was in pain after the procedure and it got worse a few days later so I went in and saw Dr John Planisek as Dr Potts was unavailable. Dr John Planisek said the temporary crown was too high and this was common for crowns done under sedation. He filed it down and said I'd have some pain for a few days but it would get better. That was not the case, the pain got worse and I was not only unable to eat anything crunchy, like nuts or carrots, but I could only chew on one side and had trouble drinking water and eating soft foods as well. My jaw hurt if I yawned and I was getting shooting pains at random times during the day from my tooth down to my jaw and up to my ear. It also hurt in the middle of the night and I'd wake up several times each night due to the pain. I went in and saw Dr John Planisek again, this was about 2 weeks after the temporary crown was done. He said it could be due to a few issues and that he'd put my permanent crown in and that would stop the pain. I trusted him and agreed to have him put the permanent crown in while I was at the office and not under sedation. He DID NOT offer me any pain relief. I had no idea that I should have asked for something as this dental practice is supposed to be one that cares about patients and doesn't want them to suffer. When he removed the temporary crown, he knew I was in pain as I told him. He put the permanent crown on and it was one of the most painful dental procedures I've ever had. If you've ever had an exposed or irritated nerve and had someone put pressure on it, you know just how awful that pain is. I had to bite down for a few minutes for the cement to adhere and he kept saying the pain would go away, it didn't. I had trouble sitting still due to the pain, my blood pressure skyrocketed and I was sweating. I went home and took 2 Tylenol and 2 Advil for some relief, I was unable to work or eat for the rest of the day and my mouth was still throbbing when I went to sleep. To top It all off, I still have pain and my bite doesn't feel right but I'm too scared to ask them if it can be fixed. I'll just find a new dentist and get help there. Worst $2.500 I've ever spent! Unless you like feeling like you're being tortured, and have a lot of money to spend, find another dental practice.