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    Our BCBA allowed her personal feelings about my autistic husband affect our daughter's care.

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    Building Bridges Therapy - Building Bridges Therapy provides Speech, Occupational, Physical, and ABA Therapy services.

    Building Bridges Therapy

    4.9(7 reviews)
    4.6 mi

    Been loving our experience so far here at Building Bridges Cumming! The entire staff has been…read morenothing short of lovely and inviting, and the new patient onboarding process was a breeze. Have to give a special shoutout to Alyssa because she always shows up with the best energy and enthusiasm for the day, and is also extremely encouraging for both my child and my husband and I. I love that she takes the time out of every visit to break things down for us in simple, easy to understand terms and shows us exactly what we should be working on at home as well. Even with all of the different patients and toys (which means exposure to a lot of germs), I always feel like the space and toys are kept super clean and I love that they make time between each patient's visit to wipe down and clean all surfaces and toys that were touched. I am excited to continue here!

    ** review for feeding and speech therapy**…read more When my three week old baby girl was referred to feeding therapy after two weeks of me knowing something was wrong and fearing bottle aversion Building Bridges wasted no time in getting us in the same week. Debbie at the front desk was so sweet on the phone when getting me set up and is always so friendly whenever we need help. We were paired with Jorri and she's incredible. When I say she saved me that's an understatement. I have postpartum anxiety and my baby struggling to eat was really triggering and Jorri was SO understanding and so helpful, literally answering my texts at all hours when I needed help outside of a session. Jorri brought in their in house craniosacral therapist who helped her confirm her suspected diagnosis of a posterior tongue tie. She and Stacy worked together and gave me the tools we needed to help my sweet girl eat comfortably. Jorri has continued to support me through all her stages and when she starts struggling to drink. Due to COVID I had a strong inclination that my sone would need speech therapy at two. When my son was referred for speech therapy, Building Bridges was my instant choice. Jorri is now working weekly with my son and he has come leaps and bounds. We have been with her a few months and I get comments from strangers on how great my son speaks! I could not be more proud or more grateful. I am hoping my daughter will pick up skills from my son as she learns to speak, but if she also needs speech therapy we will be headed right back to Building Bridges. If you are referred for therapy I highly recommend Building Bridges! I see how each of their therapist greet their patients and interact in the hall and they are all so sweet with the kids, while Jorri is my favorite I would trust any one of them with my babies.

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    Building Bridges Therapy

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    Advantage Speech Therapy Services - Owner and SLP Robyn Drothler

    Advantage Speech Therapy Services

    2.7(7 reviews)
    3.8 mi

    Had an absolutely horrible experience. It wasn't just that the therapist who was serving my child…read moreparted ways with the company unexpectedly and the owner didn't find a replacement, but it was how unprofessional (to be as understated as I can possibly can be) the owner could be during most, if not all, interactions. The one time she showed up at my house (within an only 30 minute notice which was texted to me while I was getting my child ready) she made my child so nervous that she literally ran into the back porch door trying to get away and hit her head on the handle and really got hurt (the mark lasted for weeks). Obviously, I would have been fine with her reaching out to comfort her but she barely paid attention and I was right there to do so anyway. While I was trying to tend to her and calm her down the owner thought it was a good time to ask me questions like how her verbal interactions are with people outside the home. Also, there was the time the owner texted me late at night (for me) to say she'd be there the next day. I said it wouldn't work for us and that is when she said that my child wouldn't have another therapist until she could find a replacement. That left me bewildered, so I had to ask what she meant. While explaining during a text conversation/interaction, she decided to start going on about a podcast she wanted to recommend to me. While I wasn't at all interested, I politely said "great, thanks" or something to that effect. Then, when I got an email from her a few days later it wasn't about a new SLP for my child but, instead, it was an advertisement attempting to sell me merch from the people who do the podcast. While it seems like it's a worthy business, the way it was pushed on me by the owner of this business while I was just trying to figure out what I was going to do to provide speech services for my child going forward bothered me. Then...came the insurance stuff. So my child had 2 forms of insurance. In rare instances one form sends a reimbursement check to my husband, in his name, for payments made for varying medical expenses for varying family members. A check reimbursement amount does not necessarily correlate to a single company - in other words, it can't always be just "signed over". The idea is that the provider bills us and then we pay the provider. The insurance pays us back. But sometimes we haven't received a bill yet. This happened to be the case with this company. When asked about it by the owner, I explained what I'd explained above and asked for an invoice. She asked for more details. Initially, I spent quite a bit of time texting with her while trying to care for my daughter. I'm sure she'd claim otherwise. She wanted for me to keep doing that and for me to talk to her billing people and I asked her to just please send an invoice and please include session dates and outstanding balances. That way it could be crossed referenced and paid. This exchange kept happening. I kept asking for an invoice to be sent. In other words: "please send us a bill so we can pay it!" I asked her to stop texting me and to use email or mail. She texted on my birthday about it. She texted me around my daughters birthday about it. she texted me many other times about it. She also emailed a lot about it, like on holidays and my daughter's birthday. I replied numerous times via various modalities but there is only so many times one can be asked the same thing and then give the same answer and follow it up with the same request. Most parents will probably get this. It was becoming extremely repetitive, although (in my perception) her tone became increasingly threatening as time went on. She still hadn't sent an invoice. Finally - finally - in Feb she emailed an invoice which was pretty unclear. My husband and I still planned to pay it in full with a check we were ready to send out that day. That's when I saw her text message threatening to charge a 10% fee for each day it wasn't RECEIVED! Not paid - RECEIVED - which meant we didn't even have time to mail it. She wanted us to sent it via Venmo. Though we would rather have sent a certified check, we sent the money via Venmo that day. The next day I got a message from her via Quick Books that no payment had been received. This has been edited for clarity and readability but I am prone to typos. I've noticed that a very, very tame review I'd previously put up has been taken down. So I am going to include some photos of texts here but will be careful about which information is included (so I don't include potentially doxing information). It takes time to edit out information so I won't be able to include as many as may be needed to provide a clear picture, like some of my responses regarding billing or some of the more threatening and/or just very rude messages I'd received, unless I update this review once more. I hope this review helps someone in their decision making process.

    My boys have been doing speech therapy with Ms. Robyn since 2019 and I must say she is the best…read moreSpeech Therapist they ever had. They have progressed so much, they went from little speech to full conversations and interactions. It's amazing! One of my son's is even about to test out of speech soon. Ms. Robyn is also very professional, stays on schedule, is great about sending parents reminders, updates on the clients progress, videos of the clients and is great at doing makeup sessions if either the client or she has to miss so there isn't any regression. We are blessed to have such an amazing Speech Therapist. I would 100 percent recommend Ms. Robyn with Advantage Speech Therapy Services.

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    Advantage Speech Therapy Services
    Advantage Speech Therapy Services
    Advantage Speech Therapy Services

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    Therapyland - behavioranalysts - Updated May 2026

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