1. Moon River Therapy Services

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    Woodstock, GA

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    Moon River Therapy Services

    4.3 (11 reviews)
    Open • 8:00 am - 9:00 pm

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    1 year ago

    The best place to get therapy for ABA, Speech, Occupational and Physical Therapy. My child does well in this place

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    1 year ago

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    13 years ago

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    Review Highlights - Moon River Therapy Services

    “Teresa Smith is the best physical therapist in this side of the world!!!”

    Mentioned in 3 reviews

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    Hearts And Hands Therapy Services

    Hearts And Hands Therapy Services

    4.0(3 reviews)
    2.5 mi

    While there are many good things about this particular business in Woodstock, GA, we have lost…read moretrust in their claims to put the child's needs first. Once we started asking questions and asking for things specific to our child's needs, we were told to not return and that all services, ABA, OT and speech were terminated immediately. Each child is different, so each has different needs. Asking for things outside of the standard was met with resistance and eventually an answer of "that is not how we do it." We were asking for the ABA that our child was attached to not be changed as the last changes causes worsened behavioral issues. We were told previusly that the changes were in the best interest of the child. We were also told that the changes were being made by staff that were not part of the child's care team and that did not work with her daily. We let them know that the changes had negatively impacted the child and were told that more changes would be made anyway to get the child accustomed to changes. This is not working for our child and there seems to be little compassion or concern for this child in reguard to this particular request. We offered several different options that would keep the security of the child's trust in her RBT; each was dismissed. They have been providing services for months, and now discontinue all of the services, including speech and OT, because we lack conviction that their forced changes are what is best for our child. We also indicated that we were trying to accept and would communicate with them about behavioral changes after the RBT changes were implemented. I guess we were correct to question, though it was not received well. Know that there is no expectation of privacy when sending emails to one member of the staff. Our/my emails were shared within the business without my knowlege or consent. I believed that the emails I sent to the counselor with information about the child's behaviors at home were private. They were not private and were likely taken out of context to some extent since the emails were in follow up to our "in person" conversations. There does not seem to be good communication between the BCBA, RBT and admin at this location. We would repeatedly need to address the same issue to multiple people in order to be heard. It is very frustrating. Remember that you are the best advocate for your child. It is seems wrong, you are the best person to question it. You do have the right to ask questions, offer suggestions and alternate strategies, and to expect privacy. You are the one that is with your child long after the staff clock out.

    Our family has utilized Ashley Jorge SLP at HHTS New England for over 1 year now. She has been…read moreamazing with our son and he would not be where he is today without Ashley. We consider Ashley part of our "extended" family and she has an incredible band with our son - which has helped him to grow and succeed even more. Ashley is always there as a resource and support for anything we need. She is one of the biggest advocates for our son and does anything and everything she can for him. She has also reassured us in hard times that "he will always have a home with HHTS". I cannot recommend HHTS New England enough to any parent or family in need of services.

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    Moon River Therapy Services - physicaltherapy - Updated October 2026

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