Bright Star has an excellent staff. During my uncle's illness, they were very flexible. Care…read moresometimes changed daily and I know I created a challenge for the staff, especially Linda, who maintained their schedule. They always accommodated my changes even last minute. Bright Star's nurse, Kathy, was available to answer questions and make suggestions to improve care for my family member. The nursing assistants arrived on time, fixed meals if needed, provide transportation, and even helped with exercises. I was very happy with the care my uncle received and thankful I found Max, owner of Bright Star. I would not hesitate to call Max if we are ever in need of assistance again. Sharon

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

Our experience with Lorien Harmony Hall was very cold and corporate. The executive team lacked…read moreempathy and compassion for our father who was in critical need of assisted living support. In August, we expressed interest in Lorien Harmony Hall for our father, who really liked the place when we toured. In October, Lorien's Executive Director, Victoria Rosier, decided to deny my father's admission based on an arbitrary clinical assessment that he needed sub-acute rehab first. They did not acknowledge current medical records, or clinical staff attempts to work with Harmony Hall for direct admission. The appropriate action would have been a peer-to-peer clinical discussion to clarify any questions. However, as the clinical case worker put it "they just don't want to take him". Our family invested $4500 in the community fee, had countless emails with Lorien over the course of two months only to be denied by email for an acute incident. When I told the Executive Director, Victoria Rosier, how disappointing this was, she said she was sorry we felt this way and our $4500 check was waiting at the concierge's desk. The entire experience was devastating and left us and our loved ones without planned support. While I believe the sales director, Chelsea, tried really hard to advocate for our family, I do not believe she has the support of her leadership team or the freedom to make executive decisions. She often had to get confirmation from her Executive Director, Victoria Rosier, to finalize any agreements. My experience with Victoria was not pleasant, she was often rigid and lacked the compassion expected of a healthcare executive. She also did not show the ability to be strategic to achieve a common goal, which was helping our father find as safe and welcoming home. My only advice to anyone is if you are looking for a compassionate team that will work to serve your family's needs, look somewhere else.

Do not place your loved one here!!! Bad experience with a family member being told they were the…read moreright fit and they needed 24/7 care instead of Assisted Living.

I had spent five weeks in hospitals or SNFs before being discharged. I live alone and knew I would…read morewant someone to be wih me to help me transition to my home. I called several home care providers who told me it would take as many as five days to find care givers. I needed someone to drive me home and begin care the next day. We Care could provide what I needed. They helped me complete the necessary forms, line by line. I was extremley anxious about being home. Diane and Sonia were able to support and encourage me through my anxious moments. They provided both physical and emotional support as I adjusted to being home. In addition, all my laundry was done, my bed changed, dishes washed, and my meals were prepared. They both went "above and beyond". I valued their companionship as I adjusted to being on my own. They became like surrogate family members, and I appreciate their caring and kindness above all.

From the owner: Our services range from Activities of Daily Living, Skilled Nursing Care and Skilled Registered…read moreNurse Visits. WeCare has earned a stellar reputation-which speaks for itself-by providing the solutions that improve the quality of life for our clients who need and desire assistance within the comfort and privacy of their own homes. We Care Private Duty Services, Inc., is a Nursing Referral and Residential Services Agency . WeCare has provided service excellence to its clients for the past fourteen years. WeCare is independently owned and operated. WeCare is licensed by the State of Maryland Department of Health and Mental Hygiene, Office of Health Care Quality. All Nurses are licensed and Nursing Assistants are certified by the Maryland Board of Nursing.

Highly recommend this service. Compassionate, dependable and very trustworthy. They answer your…read morecall/ text promptly and treat your family member like one of their own.

The CNA has been very patient with our difficult family member, and arrives on time. She tries to…read moreengage. We are grateful!

The best agency whenever you need a caregiver for a loved one ! I needed a caregiver for my elderly…read morefather and the nurse coordinator came to our home in the late afternoon to set things up and she had a wonderful caregiver in my parents home by 8am the next day ! The caregiver was professional,competent, and caring.

I have had to use HCA in the past year to cover me in a less than stellar rehab facility and…read morefollowing that up with home care. They made all the difference. I really appreciated that they were careful about finding aides for me that really clicked. I was constantly visited by management staff to make sure I was well cared for and happy. You are not a number with these folks, and you are not stuffed in a room and forgotten. I owe them.

I recommend Catalyst to everyone I know who needs physical therapy. They are awesome. They work…read morewith you as often as you require and customize your care to your specific needs. They make time to work with you one on one and help address any concerns you may have. They also check in with you often on pain levels and how the exercises/treatment is going so they can adjust it to be more beneficial for you. They also offer a wide variety of treatment options and are very knowledgeable. I've been going here for many months post surgery and have had nothing but positive experiences every time I go. They also are flexible and accommodating when it comes to scheduling. I've had a few last minute appointment and they were happy to fit me in. Each employee is friendly and personable. They genuinely care about you and give exceptional care. 100% recommend to anyone considering going.

I had a terrible experience with this place. I called them to schedule an appointment. The man on…read morethe other end was playing super loud music all the time during our conversation. I had to repeat everything multiple times. Ultimately when I came to the office only to discover that my appointment was was at 5 not at 7 as I recorded ans they never called me with a reminder because instead on my cell number they used a cleaning service number. I was appalled. The receptionist I spoke to was right there and he kept blaming others, like a female receptionist who I never spoke to and who wasn't there. Rude and unprofessional.

I injured my hip somehow. Seemed to be ligament, pinched nerve. Got into PT with Kathryn. She…read morewas nice, but I got little info. She gave me 2 stretches first week, two next week. I had to ask for the diagnosis in the portal so I could share with Dr. Pain got worse. I did all the stretches religiously. I am a former athlete, so take it seriously. I felt having to log in was like kindergarten. I stopped, because I was not getting better and will go for MRI. After I stopped I was called several times returning my call, but I never called. i was in hospital. Then they started calling saying they never got my original referral, which they did. I feel they are very unorganized. Won't go back

I have only had AWESOME care here at FFPT (Silver Spring). Sara is the best physical therapist, I…read morehave ever had. Actually, none of them (other PT's) even come close! Thanks for the awesome therapy and I'm sure my back will act up again, so stay tuned till my next visit.