I have been enjoying the bud but not all of the budtenders. Today was the last straw for me. As a…read morebudtender I would think it would be easy to explain the differences between bud versus just explaining stats. This guy was stuck on loop! It's 1 gram. It's 85%. It's sativa. He clearly has zero customer service experience and doesn't care to talk about head or body sensations. That's very rigid behavior and I'm not going to keep asking someone to expand and they be stuck on loop! I politely informed that our personalities were not aligned and the next budtender was great in explaining and giving her suggestions. Don't hire budtenders that are stuck on stat loops. The customers also want to understand the physical experience not for you to repeat the same loop over and over. Not my problem if you didn't want to work today but it distressed my nervous system and I would've started crying from anxiety from that guy had I not stepped away. Edit: Thank you for reaching back out to my concern email. It seemed really genuine so I appreciate that.

Trash place, horrid customer service. They acted like I stole something in that placeread more

This is my go-to dispensary, since it's in a great spot. I've been going there for about a year and…read morehave had mostly positive visits, but service definitely varies. I go about once a week, usually for an online order. I've never had an issues with the online orders, which is great. I do wish the sale stuff would be filtered when you go to the calendar, so I don't have to hunt down the exact brands and sizes that go with promos. Staffing is where I see the most variance. Some of the folks who work there are super sweet. I think like most dispensaries, when you see consistent faces, they're usually the nicer folks. Most of the unfriendly experiences I've had have been with people I rarely see again after. There's one security officer who is always really smiley and friendly, and actually greets me by my preferred name. There was an option when filling out my paperwork for preferred names, but some workers use them and some don't. It's a little frustrating for me, because sometimes they'll call out my legal name instead of my preferred name, so I have to either wait for them to figure it out or I have to proactively ask if they're referring to me. Today when this happened, the employee sighed all dramatically when her coworker corrected her and said to him "Well, my bad." She didn't actually apologize to me. I get that it's a small thing, but honestly it made me feel embarrassed and alienated. I wanted to get my stuff and get out of there as fast as possible. It's in a good location, and the prices are fine for Columbus, but after today I think I'll probably start looking for places that don't make me feel unwelcome.

Treated like dirt and kicked out and words was exchanged in the parking lot, while I was leaving…read moregetting in my vehicle

I have driven a friend here several times now, to shop or pick up an order, and am nothing but…read moreimpressed. He shops here as a medical card holder. For a little humor, I promise it is a friend, and not " a friend" but that's not what matters. They offer edibles, premium flower, concentrates, and often have sales and specials. The store is clean and bright and service is friendly. I hang out in the lobby and it's a perfectly comfortable feeling and have never been any issues as I wait. Locals Dispensary serves both medical and recreational marijuana patients/customers. Got to be 21 and over Inthink even to enter the building. They even have a drive-thru option which steams Columbus and Ohio. We have drive-thru liquor and wine so this fits right in. It's a near business and you can visit their website to learn more at localscannabis.com/columbus-dispensary.

Made a return visit and received excellent service. The staff are super friendly!…read more I went through the drive through and the line moved fairly quickly. I'm so glad that they've extended their hours out until 7pm. I also like that you can order online and just go pick up your merch. I'll definitely be back!

Find somewhere else to go to. The calling staff are so unprofessional and rude and they call you…read morelike bill collectors before your appointment to make your payment as if you're not gonna pay before you speak to the doctor..... they will text you at 6 AM in the morning before it's legal to call or text you, they will call you at 8 o'clock in the morning so they can get that payment. I guess they are suffering for money because there's no other earthly reason that you would call and text someone and also be rude when they ask you about calling them and outside of Legal calling hours and then cancel your appointment. I don't think the FTC is OK with that. There are many other doctors can do the same thing.

This morning I had a very stressful call with Kendra Hill at the cannabis connection. She was very…read morecondescending and kept talking over me like what I said didn't matter to her. She kept trying to act like I was being disrespectful to her when she was the one being disrespectful to me. To date, I have not had problems with any other doctor and most of my interactions have been good. I was visibly shaking and upset by the end of our call. I asked the company to please not have her contact me again.

Lobby area is always very clean and feeling fresh, also the front staff are very friendly! The back…read moreis very nicely run, the staff and very well informed and are very helpful with suggestions and knowledge and strains. I really like the staff and I haven't had a bad experience with any of the flower!

Meagan was extremely helpful I appreciate her quality customer service…read more Thank you so much

Beautiful facility. Knowledgeable friendly staff! Exceptional products and availability as well…read moreas communication and customer service.

Love this place just wish they opened a little earlier or stayed open a little later, one or the…read moreother to be fair. Anyway the deets, knowledgeable budtenders / patient experience coordinators, good stock/selection, extra enticing specials. That strain of the month deal? Ooooh baby! **DRIVE THRU** is a huge privilege, super convenient location to German Village/Downtown/University/Franklinton/Grandview , and most of my favorite security from the other local dispensaries. All good vibes at the landing. But shh it's still a pretty well kept "secret".