Tried this car wash because it was close and I wanted more than just an automatic drive through…read morewash. Nice people, but I had a couple issues. I chose the $14.99 wash ($1.50 more for trucks) but was charged $27+. A little frustrating having to work that out when I was clear about the wash I wanted. Once my truck was done (pretty quick, actually), I had to have them go back over it as there were still lots of bugs on the bumper, grill and hood. Two guys spent some time recleaning it but it was still dirty. I went ahead and just left but I had to go back over several areas myself once I got home and I really didn't want to do that. Also, a wet dog smell lingered inside from the cloths they were using. Probably won't be going back to this place.

What a disappointment. I turned around and left the moment I witnessed how lazy they cleaned the…read moreinterior of another car. Don't waste your money here.

The place is spotless and everything works every time. My last visit I didn't follow the clearly…read moreposted and very understandable instructions. As a result, the charge was considerably more than I thought it should be. Again, this was MY error. I contacted the owner and we figured out what happened. As a result, he issued a refund. Customer service at its finest.

a perfect place to wash my car... exactly what I was looking for... I'll be there at least every…read moreother week keeping my car nice and clean! great value and nice and clean bays...

Kyle was awesome so helpful. went above and beyond to help and explain the different plans you have.read more

I've never had a bad experience here but I like to shout out when people go above and beyond. Today…read moreI locked my car keys in my car while vacuuming ‍ and one of the staff members came to my rescue and helped me contact a locksmith! Thank you Ishmael!!!

Excellent car wash with amiable staff and highly effective vacuums! Their prices seem to have…read moregone up though.

PLEASE TAKE YOUR BUSINESS ELSEWHERE IF YOU WANT accountability FOR ANY DAMAGE CAUSED BY THIS…read moreESTABLISHMENT. I took my car to the Hurricane Express carwash on East Brainerd Road on May 22, 2023, for a carwash. After coming out of the wash I noticed that my brand new car's back windshield wiper was broken during the wash. And not only was the entire wiper blade broken off but the casing too. I immediately reported this to the employees. They reviewed the camera footage and stated that the damage did occur during the wash and that they would file an incident report immediately. I truly thought hurricane express would take accountability and reach out to fix the damage caused by their car wash. After a month of not hearing back from them, I visited the east brainerd location again to ask and was told the same thing. After a week, I reached out to them through their website, and on June 23, 2023 I received an email that a damage claim status update was reported to management and that they would call. This email was the last and ONLY communication I received from this company. I have tried emailing them and reaching out through their website several times but still no response. It has been over a month and a half, and my brand-new car is still damaged. At the very least someone could have reached out to me within these past 45 days to resolve this issue, but nothing.

It's simple fast and it did a decent job on my car. No it's not like a 50$ handjob but it's ok in a…read morepinch

Great hand applied pre wash bug soap. And I used the vacuum and shop rags etc for an hour, no…read moreproblem.

The BEST hand wash in town!! I clean my car ALOT and have had it cleaned a lot, no one does it…read morebetter than Skip! Pays attention to detail, goes above and beyond. The value of the service is amazing. He detailed the inside and washed the outside.

When I'm traveling out on the road, the last thing I need to worry about is someone who knows how…read moreto wash a car that has been wrapped. I was fortunate to find another stellar hand wash place in my travels. Guy who runs the place is super cool really hustles, and is a stickler for detail. The wash cost me $35 which is a little more than I normally pay, but he did a really good job. The good news was he was able to take me right in and take care of everything on a moment's notice. If I ever come back out this way again I need my car wash this is where I will go.

This place has gone downhill. They never clean the car well. Everyone is just chit chatting while…read morewiping your car. There's always dirt still in the car like it was never cleaned at all. Charging $42 for it was not worth it at all.

I did the complete service on my car ($40) and the armor all add on ($12). While the actual…read moreinterior and exterior cleaning was a good value, I probably won't do the armor all add on again. They missed between my console and front seats and I didn't catch it until after I left. I went back and they were more than happy to fix it. With a team of people in the vacuum part and another team doing the exterior I think it's easy to miss something. So double check before you leave initially (unlike me) and you should be good

Came through here to get a ton of road salt off my car. Their wash barely even touched the front…read moregrill and back of my car. Pretty disappointed.

I had previously posted how amazing this car wash is, however, the quality has dropped…read moretremendously. They have recently changed how they do their cleaning towels. They used to fold them and lay them on top of the table. They continued to become more and more damp and now they just Dump them in a wet pile. They do smell and one of the towels was covered in hair.

Full disclosure, I'm a subscriber. I like the owner's business model, I like the availability of…read morestores all over town, the staff is friendly and helpful whichever location you happen to choose. I recommend fully the subscription approach, it's the best value. Give it a try though as a single use, you'll see what I mean. Everything you need to fully clean your car inside and out, is available for you.

I frequent 3 locations depending on where I am. They are always understaffed. The staff is…read moretypically lazy and not where they need to be. The members gate rarely works. I've waited until I backed up and left. They put the brushes away a couple hours before they close. Something is ALWAYS broken in the wash. They pass out wet towels to wipe your car with. Convenient location is all they have. There is a new car wash opening soon near me. I hope to be rid of this bare minimum company. For what they charge, I have 2 vehicles, I'd expect a much better service. I hate going there anymore and hope to have a better option soon.

Storm was amazing and I want it back. Hurricane is a complete disaster. It isn't open for…read moremaintenance about 30 percent of the time. I would give it zero stars if I could. I get it needs maintenance but how about posting on your app it's down. I live between 2 locations and they are both down. I'll no longer be a member after 5 years.

Great car wash for the money. This car wash has a lot to…read moreoffer for the price. There are several wash levels to choose. They offer some extra amenities to your wash. Great to have my tires hand wax, I tried the rubber mat wash and it got all the crud out. The vaccum cleaner had 2 different nozzel to choose from and I also checked my tires pressure and was to add air. The glass cleaner and the towel service is great as well. And they also offer washer fluid for your vehicle. All and all this is a great cash wash for the money.