Services - Pacific Coast Detailing
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Service requested was perfect! I got the gold package for my mom. It was fast and beyond efficient. My moms car is occupied by 2 kids & my dad, so trust me it was a HUGE mess before he came. He shampooed the seats and carpets & the exterior looked brand new. He lathered the weathered mats & made them shine. My mom was overall happy with her Mother's Day wash up & said it looked better than when we first bought it. He also worked with our schedule since she only had 2 days off of work, loved the customer service!
I have used this service since 2016 or 2017. I had him clean my 2006 Toyota Corolla. I also used him in 2018 to detail my 2018 Toyota Camry. I used him a 3rd time in 2019 this past week and that is why I am commenting. 1. He is expensive. After much talk with my co workers, I should have never paid $105 plus $20 tip. My co workers and family said this is way to much for a car wash/detail. It should have been about $75-$80. 2. He had no personality. He barely said hi. He made absolute no personal conversation and the last time I was pregnant and he was super social and smiling. This time he had no facial expressions and seemed standoffish. No, this doesn't really matter much but he is the owner and I think it is very important to be friendly to your clients. 3. This was probably the most frustrating but he takes FOREVER to respond to you on Facebook, I even tried booking on the Facebook thing and still nothing so I messaged again and I really think he needs a secretary or something because that is business he can be booking and making more money. 4. He worked on my car for about an hour. He sent me a text and I paid. After he left I looked over my car closely and my tire rims were still really dirty. All 4. It looked like he totally forgot the rims altogether. This is the most upsetting part, I texted him and got NO REPLY BACK. I sent pictures and no reply back. That was the line for me. I was so upset because I even wrote a NICE text and I would have loved some sort of feedback about it. 5. I gave him a $20 tip on an already $105 tab. Do you usually tip the owner of his own business? I wouldn't mind my tip back. Getting no text back when you are the owner about your own work especially a repetitive customer is unprofessional and if he fixes this issue I would use him again.
Sooooo apparently we are not allowed to leave negative comments on his FB page because when I tried to, it says I was blocked! Rude.(pic attached for proof) Tanner says "leaving negative reviews on a small family owned business hurts not just business, but my family & providing for them." Selfish much? What about customers paying for poor work? Like I told you, we're a one income household and trusted your work based on your reviews and pictures. Well I sure learned the hard way! Talk about a lazy job! When brought to his attention, he did not even offer to correct his horrible work. His excuse for his poor work... "Sorry you were unhappy with the service. I do everything that I can to make sure each vehicle is cleaned best as possible. Unfortunately results vary depending on how well kept or how new a vehicle is." Called him out on all the before and after pics he boasts about on his pages... My Cadillac was not as bad as most of them. No response of course! Asked him about my third row seating section that was NEVER tended to... Again, no response! Unprofessional and a waste of money.
I have had my cars done by these guys twice and I have not been disappointed. They showed up when they said they would, the services they provide are top notch, and the attention to detail that they put into their work is amazing!! I had my car done twice and finally got my wife's car dine because I was so impressed with their work. If you are looking for a local business who is trustworthy, dependable, and high quality, then look no further. I will have these guys out again without a doubt!
I first off want to share I struggled for a very long time on whether or not to post this. I know Tanner has a small business and supports a large family. When I think about the situation it really is an unfair one, so here I am. Tanner detailed my car on two occasions. The first was great and when it was time from another full detail we didn't hesitate to call him. The second time, was in February 2020 and he came out to detail my SUV. It was a windy day and being careful not to get anything in my finished garage wet, I closed my garage door. He finished the job (he details well) and went about his day. Fast forward to a week later and I notice a very odd streaky white sprayed on type substance that had literally discolored the baked on paint on my garage and would not come off. It was from the second panel down, and looked exactly like overspray. They were brand new markings. I have outdoor photos just before he came out and the newer door was still perfect (second photo). Again, I was not able to get the substance off as it was literally baked in from the sun. In a panic I contacted Tanner and asked him to come take a look. He flat out refused and said he did not do it. He also immediately said the garage was open the whole time. Funny, because it was windy, I closed it and I had proof from my garage door app which tracks all activity. Pacific Coast Detailing is the only company who has ever detailed or sprayed any substance near my newer garage door. And it was pristine before he detailed my car. To take it one step further and give him the benefit of the doubt, I put my car in front of the door again and sprayed water, and the water marks lined up directly with the damaged area of my garage door. I shared those with him along with newer photos showing how the door was fine before his visit. After continuously attempting to reach out to him to come look I suggested to him to run a test with the same product he used on an already damaged area. Again he refused and then stopped responding all together except to say his product wouldn't do that, it goes on cars. That's great except cars are a different paint with a clear coat, and he wipes all of it off when he puts in on a car. I know it is going to take 1,000 to repair. I know Tanner refused to acknowledge my damages or even test his product when I know he was the only source. While I can vouch he does good work, I can not stand by his honesty or integrity should any incidents occur when completing his work. I try hard to be fair, honest and understanding but this really went beyond what is fair and the situation still makes me feel sick.
Tanner did an awesome job!! Stains in our truck of years that we thought weren't going to come out from water stains, milk, formula etc! Very satisfied with his work.
1 year ago
2 years ago
1 year ago
5 years ago
3 years ago
Service requested was perfect! I got the gold package for my mom. It was fast and beyond efficient. My moms car is occupied by 2 kids & my dad, so trust me it was a HUGE mess before he came. He shampooed the seats and carpets & the exterior looked brand new. He lathered the weathered mats & made them shine. My mom was overall happy with her Mother's Day wash up & said it looked better than when we first bought it. He also worked with our schedule since she only had 2 days off of work, loved the customer service! read more
4 years ago
7 years ago
I have used this service since 2016 or 2017. I had him clean my 2006 Toyota Corolla. I also used him in 2018 to detail my 2018 Toyota Camry. I used him a 3rd time in 2019 this past week and that is why I am commenting. 1. He is expensive. After much talk with my co workers, I should have never paid $105 plus $20 tip. My co workers and family said this is way to much for a car wash/detail. It should have been about $75-$80. 2. He had no personality. He barely said hi. He made absolute no personal conversation and the last time I was pregnant and he was super social and smiling. This time he had no facial expressions and seemed standoffish. No, this doesn't really matter much but he is the owner and I think it is very important to be friendly to your clients. 3. This was probably the most frustrating but he takes FOREVER to respond to you on Facebook, I even tried booking on the Facebook thing and still nothing so I messaged again and I really think he needs a secretary or something because that is business he can be booking and making more money. 4. He worked on my car for about an hour. He sent me a text and I paid. After he left I looked over my car closely and my tire rims were still really dirty. All 4. It looked like he totally forgot the rims altogether. This is the most upsetting part, I texted him and got NO REPLY BACK. I sent pictures and no reply back. That was the line for me. I was so upset because I even wrote a NICE text and I would have loved some sort of feedback about it. 5. I gave him a $20 tip on an already $105 tab. Do you usually tip the owner of his own business? I wouldn't mind my tip back. Getting no text back when you are the owner about your own work especially a repetitive customer is unprofessional and if he fixes this issue I would use him again. read more
9 years ago
Business owner information
Tanner K.
Hey Nathan. I just searched through my Facebook messages on my…
10 years ago
Sooooo apparently we are not allowed to leave negative comments on his FB page because when I tried to, it says I was blocked! Rude.(pic attached for proof) Tanner says "leaving negative reviews on a small family owned business hurts not just business, but my family & providing for them." Selfish much? What about customers paying for poor work? Like I told you, we're a one income household and trusted your work based on your reviews and pictures. Well I sure learned the hard way! Talk about a lazy job! When brought to his attention, he did not even offer to correct his horrible work. His excuse for his poor work... "Sorry you were unhappy with the service. I do everything that I can to make sure each vehicle is cleaned best as possible. Unfortunately results vary depending on how well kept or how new a vehicle is." Called him out on all the before and after pics he boasts about on his pages... My Cadillac was not as bad as most of them. No response of course! Asked him about my third row seating section that was NEVER tended to... Again, no response! Unprofessional and a waste of money. read more
11 years ago
I have had my cars done by these guys twice and I have not been disappointed. They showed up when they said they would, the services they provide are top notch, and the attention to detail that they put into their work is amazing!! I had my car done twice and finally got my wife's car dine because I was so impressed with their work. If you are looking for a local business who is trustworthy, dependable, and high quality, then look no further. I will have these guys out again without a doubt! read more
7 years ago
6 years ago
I first off want to share I struggled for a very long time on whether or not to post this. I know Tanner has a small business and supports a large family. When I think about the situation it really is an unfair one, so here I am. Tanner detailed my car on two occasions. The first was great and when it was time from another full detail we didn't hesitate to call him. The second time, was in February 2020 and he came out to detail my SUV. It was a windy day and being careful not to get anything in my finished garage wet, I closed my garage door. He finished the job (he details well) and went about his day. Fast forward to a week later and I notice a very odd streaky white sprayed on type substance that had literally discolored the baked on paint on my garage and would not come off. It was from the second panel down, and looked exactly like overspray. They were brand new markings. I have outdoor photos just before he came out and the newer door was still perfect (second photo). Again, I was not able to get the substance off as it was literally baked in from the sun. In a panic I contacted Tanner and asked him to come take a look. He flat out refused and said he did not do it. He also immediately said the garage was open the whole time. Funny, because it was windy, I closed it and I had proof from my garage door app which tracks all activity. Pacific Coast Detailing is the only company who has ever detailed or sprayed any substance near my newer garage door. And it was pristine before he detailed my car. To take it one step further and give him the benefit of the doubt, I put my car in front of the door again and sprayed water, and the water marks lined up directly with the damaged area of my garage door. I shared those with him along with newer photos showing how the door was fine before his visit. After continuously attempting to reach out to him to come look I suggested to him to run a test with the same product he used on an already damaged area. Again he refused and then stopped responding all together except to say his product wouldn't do that, it goes on cars. That's great except cars are a different paint with a clear coat, and he wipes all of it off when he puts in on a car. I know it is going to take 1,000 to repair. I know Tanner refused to acknowledge my damages or even test his product when I know he was the only source. While I can vouch he does good work, I can not stand by his honesty or integrity should any incidents occur when completing his work. I try hard to be fair, honest and understanding but this really went beyond what is fair and the situation still makes me feel sick. read more
4 years ago
7 years ago
7 years ago
6 years ago
8 years ago
5 years ago
10 years ago
Tanner did an awesome job!! Stains in our truck of years that we thought weren't going to come out from water stains, milk, formula etc! Very satisfied with his work. read more
Business owner information
Tanner K.
Thank you! Appreciate the kind review :)
11 years ago
Spoke to tanner Thursday I believe to set up an appointment with him for sat 04/25 came here exactly on time as he stated which was 8:00am. I met a very nice young man who was very very polite and professional. And I do want to start off by saying you get what you pay for. And for the person who complained about not getting her car cleaned I mean come on your car looks nasty! Want to get a DEEP clean? It's gonna cost you! Anyways lol tanner started getting to work, paid 85 for a wash, clay my car polis and wax, plus the dressing of tires and inside the car. A good hour and a half later my car comes out looking SEXY! If I was already in love with my 5 series but after tanner gave her a good polish and wax my car looks even SEXIER! Thank you tanner! Will deff recommend to anyone who wants to get their car detailed! Will call tanner again every 2 months. read more
7 years ago
7 years ago
Incredible job as always. I can honestly say that my car hasn't been this clean or this shiny since the day I brought it home. The wash and wax job is immaculate. Would definitely recommend. read more
11 years ago
My wife found this company online and decided to give them a try. He showed up when He said He would and did a great job. Our minivan was a horrible mess and he spent a long time making sure that the job was done great. I would highly recommend anyone to use this company read more
11 years ago
Highly Recommended! They came down to my workplace to detail my car. The results were amazing! I got the Platinum Package. The car was disgusting and now it looks new again. Several other people the detail headlights had told me my headlights would never be able to be restored, because they were so bad. But Tanner made them look new again. My only recommendation to them is to reply quicker to my messages. I have been trying to set this up for quite a long time, and the delays in responding pushed it off longer than I wanted. But again, 5 stars for an amazing job well done :-) read more
10 years ago
9 years ago
If you live in the corona area this is your man for all of your detailing needs. Quick, thorough, works with you on the time and great prices. read more
9 years ago
10 years ago
Tanner at pacific coast detailing was awesome!! I contacted him this morning, and he was able to pencil me and my two vehicles in. Tanner came on time, and did an epic job!! I took advantage of the silver and gold packages. Pricing was very fair, and competitive for a mobile detailer. He was professional, courteous, and fulfilled everything I requested. His skills are worth every penny I spent! I am now a customer for life, and you will be too after you make an appointment with him! read more
Business owner information
Tanner K.
Thanks Matt. You rock!
9 years ago
9 years ago
9 years ago
6 years ago
9 years ago
Business owner information
Tanner K.
Hi Michael. I can't find any history of us having a conversation. I…
9 years ago
9 years ago
12 years ago
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12 years ago
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