You never know what kind of experience you'll get when going to any dealership, but I am happy to…read moresay that overall, the Findlay Chevrolet experience was pretty solid. Our salesman Johnny was very patient, listened to my requests and really did work to make the deal happen. Each time we counteroffered, he did come back with a better deal that was closer to what I wanted. I really didn't have an expectation to buy or not buy when I entered the dealership. I was in the market for another vehicle, but not pressured to have to get another one. This helped me also be patient with the process since I didn't have to do any deal at the end of the day and still have my car to keep rolling in. As the dealership was starting to close, the sales manager did come with a final deal that really did suit what I wanted. I signed for the truck. The finance portion went smooth and was straightforward. As it was night time, I did return on another day to actually inspect the car. During the inspection/on boarding we noticed a few things that needed correction. The PPF on the door panels were already peeling and there was a scratch, paint flaws and a misaligned door. We asked for the corrections. I also found that even though the window sticker says ceramic coated, upon self washing the truck, it really appears to be a lackluster job on the ceramic coat. The water completely sticks to the car and there's no beading action as a ceramic coated vehicle should have. I do have to say I like their coffee and hot beverage bar a lot. It's nice to go in there and to make a beverage as you're waiting for or working with a team member. All in all - the sales and finance process was very good. The correction of flaws took longer than I expected.

I have been getting my car's oil changed here for a few years now, as well as other maintenance…read morework. They are always quick to take my car but the wait is entirely different. My experience is waiting 2+ hours for the oil change, sometimes upwards of 3 hours, with no text updates or communication for delays or when my car is getting started in their queue. There is no link texted to me to follow where my car is, either. The advisors are nice and friendly, but not super responsive to texts when asking for an update, and are hard to find in person to ask to follow-up. One time I took my car for an oil change and it was 4 hours later that I got a text saying they forgot to tell me my initial advisor left for the day and my car was sitting, ready, and done for over 1 hour. I would say that from the maintenance side of this location that the customer service and timeliness is not ideal. Maybe they are understaffed and need to hire more people, not sure - but either way, I hope it can improve through more maintenance staff / creating a better communication process etc... Apart from that, things are great. They do a good job with the maintenance. The facilities are clean and the bathrooms while you wait are also clean. The waiting area is not super noisy, but there are no charging outlets for your laptop or cell phone. There is also plenty of seating and the areas are well lit. They also have a snack/drink area you can purchase those items from as well.

Kino Taggart is outstanding! This was my second time working with him as my service advisor, and he…read morewas just as excellent as the first time. He even remembered that I don't like my car washed such a thoughtful personal touch. He was courteous, polite, and highly professional from start to finish. The entire experience was smooth and positive, just like when I bought my car here. Kino has definitely become my go-to service advisor. I'll be asking for him every time! Highly recommend!

I brought my car in for an oil change and tire rotation, and during this time was told that my head…read moregasket had blown. A known problem with older Subaru, so not a huge surprise, especially with high mileage in an older model. What was the surprise however with the link the itemized bill to replace the gasket. First red flag as soon as my car made it in the back of the shop I received a text message from a sales agent, asking if I was interested in selling my car. Anyone who knows anything about vehicle vehicles and knows that for a dealership to fix a blown head gasket is in their favor because the majority of the cost comes from labor. So if we jack the price up on a young unsuspecting woman in a PREDATORY manner then maybe we'll get lucky and shell sell us her car and we can put her in something with a monthly payment. Let's start with simple things first and the second red flag: the hourly labor rate was outrageous and through the roof for the work being done. Ended up getting it done for less than 50% of that cost. Third red flag was the amount of hours being charged for work. Initially it was presented as what a great deal. You only have to pay for the labor on the gasket and because we have to take the engine out the labor on everything else is included essentially so you're just paying for parts. However, at a deeper look, that was not how it had been priced out. Fourth red flag was that when I asked for part numbers for the work being suggested I was told, but that would take a long time and pushback. Low and behold, it only took five minutes.... Fifth and the funniest of them all when I questioned why the labor was so high on this, I was told that the service writer (Alex) could not provide any information on that and went to the shop foreman, thank you for all of your help Dylan! Just kidding instead Dylan proceeded to mansplain the process of replacing a head gasket on a Subaru to my mother who worked in a shop for over 15 years. The real kicker is the poor experience didn't just take place in the service department. When I initially brought my car in for work, I went to the service and parts desk to get a new lightbulb for my headlight. Upon requesting a new headlight, the gentleman asked how I knew I needed a new one? And if I knew that they could do it while they were working on my car... I look young, but I am anything far from dumb or incapable. Take your business to a local run shop and don't give them chumps any of your hard earned change.‼ ‼DISHONEST, PREDATORY, and CONDESCENDING‼ *sidenote - me needing a new gasket was never in question, the questionable quote was. Local guy did it for less than half UPDATE: The generic copy and paste response below to satisfy Yelp is pathetic, not even an extension but a general main line. I will be reporting you to the BBB now.

Every time we need our car serviced it's been great but this past visit was exceptional…read more Not only did they listen to my concerns, they helped ease my anxiety about driving the car by giving us a rental for the time being. They answered every question and took care of my issue and then some. (Thankfully u see warranty) They checked the whole car and fixed things I didn't even know were issues. Thank you Johnny Legends Service department!!!

Do not trust their mechanics, if you feel something is wrong return the vehicle as they will make…read moreit look like they fixed it and keep the car for weeks so after a month or so you can't return the vehicle. We purchased a ford cargo van, we told the sales person they the car was kicking when changing shifts and they kept taking the car up until they said that they couldn't do anything else. We ended up changing transmission, battery and tire sensor.

777 Nissan is one of the newest car dealerships in Las Vegas. After a poor service wait time at…read moreanother dealer, I came here to see what was wrong. I had a flashing yellow light on my dash which indicated the automatic braking system was off. I made an appointment for Friday, December 19 at 8:30. Arriving a little early, the service counter person told me what it might need for repair. They would check and let me know. In a short time, my worst idea was the answer. I had a person who hit my bumper causing no external damage but it bent the bar and the sensor that looks forward to enable the ABS. They advised it would take most of the day, I authorized the repair and 777 ordered me a Lyft to bring me home at no charge. I got a text from them with a link to a site that charted the status of my repair. When it was done, I got a text and phone call from the service manager. I ordered a Lyft to take me back. The manager advised he had arranged one already. When I told him one was on the way, he cancelled his end. Having bought my Rogue at another dealer, I was welcomed as a valuedcustomer. They have earned a new customer with me. This will be my go to place for service. Now, if Nissan would just bring back the xTterra, I'd be in heaven!

UPDATE: I officially received the promised adapter from 777. I'll give all the credit to Mitch…read morethe salesman I worked with. If it weren't for him I'm fairly certain I would have never received it. I purchased a new car at this dealership a few weeks ago. I had an appointment to test drive a listed used car. When I got there I was told the car was not available. Was given no reason. I ended up buying a new car. My salesman was awesome. Highly recommend Mitch. The financing portion was where I was seeing red. After purchasing the car on a Saturday and thinking all was well. I got a call from my finance guy saying i needed to stop by to sign paperwork. When I got there he told me the loans I was "approved for" didn't work out. So they found the next best option. Which raised my payment and interest rate. I was not happy to say the least. There was no warning this may be a possibility when I bought the car. I felt duped. I threw stink and they ended up solving the problem. They made me feel like this was normal business. That this happens all the time. Well I've purchased numerous vehicles and this has never happened to me. The finance guy was not easy to work with. I had to demand I speak to someone else. Also, I was promised a charging adapter which has not arrived and have not heard from the dealership at all. I have reached out a few times and I get the runaround. Typical dealership BS. They treat you like you are VIP when you are buying the car and as soon as the deal is done... well crickets. I love my car so far, but this will be my last Nissan purchase. I hope your experience is better than mine.

Securing a Model 3 Premium Full Self Driving Vehicle with updated wheels, connectivity, Full Self…read moreDriving feature. Traded In my wife's 2019 Lexus ES 350 Luxury... I was thinking she doesn't need two cars plus insurance for five cars is stupid... Our blessing after a walk-in long wait was the pleasant, intelligent and extra beautiful Madison. Madison was worth the wait, knowledgeable, going through the modes with my beloved wife... who's going to be the only driver of this car... Anyway with the Trade In, the payments were .99 ! Where can you get that. I'm setting my eyes easy on a double payment plan with that interest rate... May I say Madison is the Best... we discussed about the possibility of Adopting her... it would be a privilege! A magnificent example of Elon Musk's pursuit of perfection. Thank you very much Tesla West Sahara! Thank you to my good friend Joel for our Referral, thank you Madison, thank you to my wife for being open to a new learning curve... Enjoy Tesla West Sahara!!!!

Hey yall. I own a…read more2026 Tesla Y, 350 mile long range, purchased it in October 2025 off the Tesla website brand new before the tax credit went extinct. Prior, I had a 2023 Tesla Model 3 for a year, resold it in vegas private party. I like Tesla. I can say buying the same brand car back to back was a way to show myself how much I rock with this brand. I feel the seamless transaction process and like the style of the way they operate and handle professional business. I've never really had a bad complaint, only 1x! It was due to my delivery of my brand new car and me having to use a old ID, because I lost my new ID I had used to purchase the car, it delayed the delivery by 24 hours due to verification and I was mad at Tesla staff for not noting this in fine print anywhere prior. I just wanted my car, had been waiting 2 weeks with no car because I sold my Tesla model 3. Otherwise, they handle business straight to the point no beating around the bush! I was impressed most recently with my repair process, when ever I need to drop my car off for a repair, they do try to give me a loaner or at the least, $100 uber credit for the day. Last time, they gave me a cyber truck, for 2 whole days, free charging included, and that was cool! They always make up for any loss or mistake. Super nice people who work here! They go above and beyond. I love the fact I can stop in any day just to hang out, use the WiFi, drink some free coffee, unlike Starbucks, lol, eat free snacks... ask questions... Tesla knows how to be inviting and warm! They're generous and genuinely interested in their customers. They invest! That's why when I bought a brand new 2023 Honda civic, after months of having it, I stopped in Tesla just to check prices and they helped me think about getting out my Honda deal and switching over like no problem and next thing u know, I got out of my Honda and into a Tesla in months! This location in general, is a good one! Always busy but always have employees to talk and work with you! Shoutout to SAMUEL! He helped me the other day. I got a mirror fixed for free... which would had been $49... still had a ($50 credit) which I used for tire rotation which was $15 total! Took like an hour or so! Thanks again!

2021 my husband and I bought a 2021 4XE Jeep Wrangler. We love our jeep, though it has definitely…read morecome with its trials and tribulations. I swear our jeep is in the shop multiple times a year. As we've come to learn, they're not very many helpful jeep dealerships in the valley. But we are very thankful that we met Chuck Cashmore and his team at 215 Superstore. He has been extremely helpful in all aspects of taking care of our jeep. He is also been helpful in trying to find the perfect car for our business and does not get too pushy - since we're still on the lookout for that perfect work car If ever you're needing a new car, I would definitely suggest reaching out to Chuck. He's your guy!

On Wednesday, May 6th around 8:30am, I contacted Dodge Ram 215 again about trading in my 2026 Ram…read more1500 Tradesman 4x4 Crew Cab with 420 miles--basically brand new. I currently owe $23k on it. Simple situation, right? Not here. I was originally told my truck was worth $45k (which would leave me about $22k in equity). Great--finally something that made sense. Then, like clockwork, I get a call back from someone else and suddenly it's worth $42k. Interesting how $3,000 just disappears in a few hours. Must be that new "instant depreciation" feature. Then I'm told they'll "check and call me back" to see if they can raise the value again. Spoiler alert: no call back. But not before I'm told I'd be financing around $32k on a 2026 Bighorn 4x4 priced at $52k. Somehow the math doesn't even come close to adding up anymore, but I guess we're just rearranging numbers until something sticks. Here's the biggest kicker--my prior truck was a 2023 Ram Bighorn 4x4 Crew Cab, fully paid off. I took that equity and rolled it into this Tradesman... which they sold me for $56k. Nice, right? So I bring in a paid-off truck, hand over that value, and now just months later the numbers magically shift depending on who answers the phone? And let's not forget--I also noticed the upgrades on the truck weren't exactly handled consistently either. When I bought it, those features were clearly part of the pitch. Now suddenly when it comes to valuing the truck, those same upgrades don't seem to exist. So which is it--were they real value then, or just something said to close the deal? Let's be clear--this isn't confusion. This is the classic play: quote high to hook you, drop the number later, shuffle the financing, and hope I don't notice. Unfortunately for them, I do. What really gets me is I was ready to come in that same day and make a deal happen. Instead, I got inconsistent quotes, zero follow-through, and the classic dealership phone tag game. "We'll call you back" apparently means "don't expect to hear from us again." I've added ceramic tint and running boards--extras they didn't even factor in--yet somehow the value still drops? Makes perfect sense. I make enough to buy what I want, but I'm not about to throw money at a deal that changes every time someone new picks up the phone. Transparency clearly isn't part of the business model here. If you enjoy chasing numbers that don't add up and waiting on callbacks that never come, this is your place. If not, save yourself the headache and go somewhere that actually knows what consistency and honesty look like.

I honestly had the best time here ! Jessica worked so hard with me to find a car especially with…read morehow bad my credit was she made it so easy filling out paperwork and she communicated so well! Honestly I'm a die hard fan of abc Hyundai only bc of Jessica I've never had anyone help me out so much before it was a breath of fresh air ! She definitely needs a raise bc she is the best sales person there!

I took my mom here to pick out a car for her. From start to finish, Bob was absolutely incredible,…read moresweet, and informative. He answered any and all questions we had, patiently explained everything, and made the entire process as painless as possible. I know there are some places and salesmen who try to sell you things you don't need, or use every trick in the book to get you to add on as many features as possible, but Bob was honest the entire while. I let him know exactly what I wanted, and he delivered, letting me know of my options without being overbearing about it. Honestly I wish more salesmen were like Bob; it'd give the industry a way better rep!

This is my third vehicle purchase with Gaudin Ford, and once again they delivered an outstanding…read moreexperience. I've purchased all EVs through them, and the process continues to be seamless every time. From sales to trade-in to finance, everything was handled quickly, efficiently, and professionally. The entire team made the experience easy and transparent--exactly what you hope for when buying a vehicle. A special thank you to Jay, Diego, Tony, and Taylor--each of you was instrumental in making this another smooth and successful purchase. Your knowledge, responsiveness, and professionalism truly set Gaudin Ford apart. Highly recommend Gaudin Ford to anyone--especially those looking for an EV and a dealership that actually gets it. Thank you again!

Please reconsider before using this Gaudin Ford…read more Gaudin Ford will NOT work on your new vehicle if ANYTHING on it is not factory (i.e. tire size, bumpers, lift kit, etc.), for Warranty or otherwise. Service scheduling girl was beyond rude with initial scheduling. (after repeated phone calls, emails, etc. for just an appt). They act like they are doing you a favor and you are putting them out. I had a "pre collision warning" light on (which make the cruise control inoperative). Don't know why, but they would not diagnose or correct because my "aftermarket" tires were 2" taller than the stock crap tires the truck came with. FYI - Light came on 5 months after the new tire installation. Is there a connection...? Who knows. Service Manager finally replied to my email, as I had the first oil change done on a diesel 6.7. Picked it up and noticed a pretty audible tick at the engine. I questioned this as I never had this before - the service writer, and 3 mechanics had no clue what it was. I needed truck so I had to take it that day. Later, on MY OWN research online - come to find out there is a service bulletin on this exact noise. Stating Don't repair - its normal and should go away after a few hundred miles. No one knew about this there!! WOW!! (They do oil changes all the time.) I had to diagnose this myself. I am totally disappointed in this company and will not return. Buyer beware - IF your vehicle is NOT 100% STOCK, they will not look at it! Way to provide Customer Service, Gaudin!

Worked with John Wendt. He was sensational. We consummated a…read moredeal in 10 minutes. I was an out of state buyer-throughout the process he worked diligently with me to get the vehicle shipped to Illinois. Highly recommend John and the dealership .

I stopped by to look at a car I'm considering. First, the website wasn't very user-friendly about…read morescheduling an appointment, so I decided to just come in. I saw a few of the models I was interested in, though they appeared to be pre-owned, which wasn't what I was looking for. I'm also dealing with some mobility issues, so walking the entire lot to search for new inventory wasn't realistic for me. No one ever came out to assist me. I saw a couple of people on the lot, but I can't say whether they were customers or employees... all I can say is that no one acknowledged me or offered help. I'm still deciding what this experience means for Porsche as a brand, but I can say with certainty that this dealership will never get a dollar from me. Service matters, especially at this price point. The other vehicle I'm considering has delivered the exact opposite experience from start to finish, and the contrast was impossible to miss. Luxury is more than the car. It's the experience too. This dealership clearly didn't understand that.