Great merchandise selection if you are looking for cowboy or cowgirls, but it's pricey!read more

From the owner: What started out as one store in 1978 has since become the largest western and work wear retailer…read morein the nation. We say that our customers feed America, build America, and protect America. With an uncompromising desire to support the local communities we serve, we proudly offer the broadest selection of cowboy boots, work boots, western wear, workwear, western-inspired fashion, and outdoor gear. It is an honor to support the varying lifestyles of the people who make our country so great. Our vision is simple: to offer everyone a piece of the American spirit--one handshake at a time.

I was looking at shoes and the young man working there decided he was going to come over and start…read moreorganizing the shoes I was looking at as I was looking at them clearly not acknowledging the 6 feet rule. He couldn't even wait until I walked away, I was literally grabbing them off the shelf. The store is big enough to find other areas that needed tidying. And then when I was checking out the two ladies at the front desk we're not very friendly at all. She didn't even hand me my bag of shoes I had to reach through the glass and grab it. Very uncomfortable experience.

From the owner: Rack Room Shoes has been the trusted footwear retailer of choice for more than 95 years by…read moreconsistently offering quality shoes for men, women and children at value prices. With a wide variety of nationally recognized brands and an assortment of exclusive brands in athletic, comfort, dress and casual, every member of the family will find the shoes they love at the value they need.

The guys at the store work so hard to find my son a certain pair of shoes he wanted to start…read moreschool. When they didn't have them in the store the guy went online to search for them there and we finally found them. They then ordered them from another store and got them in within a week. I thought this was going above and beyond so I wanted to write a review for them since they don't have any. Great customer service.

This place has a well organized interior and a good selection of interesting professional and…read morecasual wear. Bags, shoes, jewelry, and some home decor mixed in too. They seem pretty picky about what they buy which is a good thing -- it means the racks are full of interesting stuff, often from higher end places you would usually have to get in NoVA. Also I've come to really appreciate how everything is organized clearly by size, how the racks are full but not overfull to where it's hard to go through them, and how the staff are friendly but also let you browse unbothered if you want. I was super glad to see that this business is staying open after the previous owner retired -- it's a gem and would definitely be missed.

Great shop, good vibe. I'm an out of towner, first-time shopper, pulled over on a whim and it was…read moreworth the stop! I love vintage, consignment and second-hand shops of all kinds and this one had plenty, in a light, airy, cheery interior. The staff was friendly and engaging with me and all the other shoppers. Thanks and I'll be back!

Love this shop! They have the best quality shoes for kids. My children truly are spoiled by these…read moreshoes! The ladies in the shop are helpful and easy to work with.

So the price on an item was less than the one that came from corporate. The cashier said she was…read morethe manager of the men's department in knows that it wouldn't have been the price that was on it and someone must have put the wrong price on when they got it in. I asked for a manager and the manager said there weren't any more there but the price was the one from corporate. This doesn't seem to be fair considering if I went to another register there wouldn't have been any issue about the item and would have gotten it for the price that it scanned up. I don't think this is right of Gabe's especially when I spent a lot of money on this visit. I am seriously considering returning all of what I purchased and not give them any of my money in the future for this type of customer service.

They just opened about a couple of weeks ago. They are part of Rugged Warehouse . Huge Store,…read morelarge variety of items at great prices. This has now become one of my favorite stores.