Exceptional Professionalism and Unparalleled Service:…read more From the moment I walked into Christie's Lighting Gallery, I was greeted with a warm smile and welcoming energy from Angela Salahshurian. Despite my brisk demeanor and explicit expression of needing no assistance, Angela remained nothing short of a consummate professional. Instead of being put off by my curt ways, Angela responded with grace and understanding, making it known that she was there to help if needed but giving me the space, I desired. Her tactful approach allowed me to browse freely and at my own pace without feeling the pressure often associated with a sales environment I learned so much about lighting a room and design elements. Thank you, Angela, for turning my quick walkthrough into a memorable shopping experience. I look forward to future visits to Christie's Lighting Gallery. Doreen Tanenbaum

Terrible return policy....25% of purchase price. We have been customers of Christie's for several…read moreyears having spent thousands of dollars as our home built. Recently we went back to select sconces for our bedroom. The items we ordered were not in stock and delivery was delayed four months after purchase. The sconces were not as we envisioned. When we returned them, within one week of receipt, we were told the 60 day return policy starts on the day they were purchased not the day they were received. Although not listed anywhere on the paperwork or order we were told it does appear on the website. Crazy policy, as how is it possible to determine if the item is acceptable prior to receiving it. Last time we will go to this business. See less

We needed a replacement lamp shade and didn't know where to turn when we came across Shades and…read moreLamps of Fletcher. They an excellent and wise ranging selection of shades and helpful support. We didn't think to do this, but definitely bring your lamp with you to help them find your perfect match.

These folks really know their stuff. 1-day repair of a kitchen light was fantastic and done very…read moreprofessionally.

Our architect had provided a basic lighting design but it wasn't comprehensive enough so he…read morerecommended 1 associate design. Loved working with them - great people. Clever designer and sharp as a whip. I think they have changed their company name to Agence.

An actual professional design firm; not an interior decorator that bills themselves as "lighting…read moredesigners". In Chicago lighting designers are practically a dime a dozen but they are scarce in the mountains of NC.

Even though I am a retired plumber, I could not identify my friend's shower valve. I went to…read moreFergusons and within 15 minutes not only did I know the manufacturer I talked directly to the factory rep. The rep is in the process of sending me parts so I can rebuild the faucet. On top of that, he informed that the faucet was still under warranty and there would be no charge! The staff at Fergusons, especially Doris, are excellent and know the the items they sell.

I am building a home in Asheville and have been working with both Tracy(bath fixtures) and…read moreMelissa(lighting) since December 2017. My project is not completed yet but so far it has been a pleasure to work with these professionals at ProSource. Building is a new experience for me and I have found both women to be not only professional but extremely knowledgeable and most importantly patient with me as I navigate the building process. With respect to plumbing and bath fixtures-I have had many many questions and have made several changes and adjustments to my original plans. Tracy has always been available to meet with me, speak by phone or by email to discuss many of my choices and concerns. She has gone above and beyond to help me achieve the "look" and quality I want. At one point after placing my order Tracy discovered a product I loved had been discontinued and she searched high and low to help me find it! What wonderful customer service! With respect to lighting-Melissa has really helped me navigate the confusing world of lighting and fans. She too is extremely knowledgeable and patient. I have had many lighting questions and made many changes to my original selections and Melissa is always available and willing to discuss this with me. She even visited my home build site to ease my mind about my fan dimensions! In summary, the experience of working with Tracy and Melissa at ProSource has made me feel as though I am part of a team whose goal it is to create a beautiful home for me and my husband. I am in the last stages of building and I really can't wait until everything is installed to see all our efforts come together. Thanks ladies!!!

From the owner: A Luxury Plumbing & Hardware Showroom…read more Our Asheville location currently does not have a showroom. It is set to open at the end of 2015. Thank you for your patience.

Even though my address reads Florida, we also have a NC home. We went in today to shop for pendant…read morelights. I was concerned due to the bad reviews, but we were incredibly impressed! What a store! What selection! We were greeted warmly by JP who went on to assist us later. We also went to another local lighting store and found that store to be higher priced on the same pendant we saw at Fergusons.

To book an appointment and place an order while you are sitting there with your consultant, it was…read morea very pleasant experience. Timely followup is hard to come by. The people that work the front desk are very nice and helpful, but to get to your consultant takes an act of congress. My consultant is either sick, on vacation, out of the showroom for training, or "catching up from being out of the office". Over and over again. Repeated emails, calling the showroom to speak with someone else only leads to them giving your consultant a message to call you which is not prioritized. It can take weeks to get a response and get your choices ordered. I didn't want to buy from Lowes or Home Depot bc warranty work is hard to deal with (in my experience). If you order from Ferguson online, you are at the mercy of contract delivery and installation people, so you have to go through the showroom. Thank heavens my appliances are all ordered now - painful process. I only dealt with one showroom consultant and it may be different with others. The delivery manager, after a snafu with scheduling for the first delivery and in response to my survey results, personally called me and gave me his cell number in the event I had any further deliveries - which I did and they were seamless.

I've used the services of The Handyman Plan several times. Arthur is professional, responsive, and…read moreprovides excellent advice. He's done painting for me, made custom shelving, installed pantry shelving, created a custom trellis, installed towel bars and hooks. I'm always happy with the results!

Arthur is a great resource to have here in our area. He's prompt, professional, does great work…read moreand is cost effective. I'll definitely use him again!

I moved to Asheville three years ago, and I had a lot of trouble finding a good electrician to…read morehandle my different electrical problems with my condo. I finally found A-American, and they were great. The solved all my problems and gave me a really thorough knowledge about everything. I had them hang two sconces in the bedroom, and fix an overhead light that was not working correctly. They did good work, and gave me a ton of knowledge about my electrical system that is invaluable. Great people. The technicians they sent were top of the line. Their service truck was really well stocked. They had everything they needed. I checked out their van. It was impressive. Good people make all the difference in the world. They are a well run company with excellent technicians. The techs seemed to like the business as much as I do. I like that when the company recognizes their biggest asset is their people. Not cheap, but fair pricing. I got more than I paid for, for sure. Well satisfied. I am delighted by their service and will call them next time I need help.

I reached out to A-American Electric and got a VERY quick response, which I appreciated. I was in…read moreneed of a dedicated outlet in my basement for a treadmill because the power was tripping if I tried using a non-dedicated outlet. The team was able to come out very quickly--next day, I believe--and provide an exact cost for the work. It was a fair price, given their responsiveness. I appreciated how quickly they were able to work, and their level of professionalism. You may pay a slight premium for the services at A-American Electric, but for that premium you are getting timely/transparent service, and a high degree of professionalism.