Seen them my last pregnancy back in 2018 and now for this one in 2026. Absolutely wonderful staff…read more Super friendly and always sure to address any concerns I have. Thanks Greystone!

We had our annual exams done today (no affiliation with Greystone & the exams were done normal) & I…read morethought about the horrible experience we had here last year that I forgot to review. Ariana Thompson provided my mom & I an entire wham, bam, thank you ma'am exam! She performed our breast taps (it definitely wasn't an exam) through the gown like she was afraid to touch our skin. She acted as if we were contagious or something. If there were any lumps, abnormalities, etc., she wouldn't have known. While attempting to perform the pap smear, it hurt so bad & she had to be told to stop. She then said that maybe she should've tried a smaller instrument. She didn't ask any questions nor did she ask or care if we had any. My mom & I were appalled when we spoke about our individual visits & how comparable they were. I was hurt because I booked my mom's appointment with Ariana! Please get her off those billboards taking up space! Dr. Uzor you are truly missed! We will get to your current facility in due time.

This is office is disrespectful and is a waste of time. DONT send your dog here for an…read moreappointment. They lie, I spoke to the office manager and she said they cancel appointments if another facility haven't sent records yet she indicates this an hour before appointment after baby sitters have been set up and a week has passed by. Call was made for clarity and she cited the release forms were not sent because we had not registered for patient portal. However the patient registration was complete. lol. Further after trying to gain clarity at how to get the form she okayed me and hung up on me rudely. I can only imagine the bedside manner of the doctors if they allow people like this to run the office and the front desk lady was a fast talker just figure it out attitude as well.

I just spoke to someone on the phone when I phoned the clinic. I explained to the receptionist that…read moreI had sent an email the previous evening but had not heard back. She immediately decided to add my details to their database. Even though I was unsure if the facility even took new patients. When I informed her that I needed more information before making any decisions, she suggested I visit a nearby abortion clinic (Refuge) and gave me a price quotation for treatments I hadn't even requested. One star will have to do since, if I could, I would rank my experience a zero.

Not impressed. I've been a patient at East Metro for about 8 years now, but I am looking for a new…read morepractice. I used them during my pregnancy and delivery with my daughter, and while my prenatal care was okay, I always had to wait a long time to see the midwife/doctor. Which is annoying when you have a prenatal appointment every week. I was also annoyed that I had to see every doctor and midwife in the practice so that I would "know" whomever was delivering my baby, but the day I delivered, none of them were working or on call so I ended up being delivered by a doctor I'd met 10 minutes beforehand. That really annoyed both me and my husband. I have been dealing with a suspected hormonal imbalance since giving birth to my daughter almost 4 years ago, and I don't believe I have received great care. I was told I needed a rather expensive procedure done, and when it was over and my money was paid, I was blown off about a real diagnosis or even an action plan moving forward. I don't feel like I have been treated as a patient; more like a number or worse, a dollar sign.

We had our daughter with this practice in 2011. Dr Williams was our delivery doctor and he was a…read moreGod send. My wife called the other day to book an appointment with him and it seems he is no longer there. Does anyone know if he is still in the Atlanta area? He is the only reason the practice gets 3 stars. If it were just him, it would be 10 out of 5 lol. Any information would be great. Thanks.

I had a wonderful experience at my OB-GYN office. Dr. Carmichael is personable, easy to talk to,…read moreand took the time to listen to my concerns and offer thoughtful suggestions. Vanna at the front desk was amazing--she greeted me with a warm smile and even offered me water while I waited. Carvina at checkout was great as well. She was patient, helpful, and assisted me with a lab issue without hesitation. Overall, I received excellent service from these ladies and truly appreciate the care they provided. Highly recommend!

One of the worst experiences ever!!!! 8am appointment arrive at 7:55am, call around 8:15am, trying…read moredoors, locked, wait on the only bench I see which is by the elevator. I called, no answer, jiggled both entrance handles, knocked, asked passersbys if they worked there. Started talking to someone else waiting then another person whose appointment is at 8:30am. The 2nd person lets me know that now the doors are open. Going in thereafter was no bueno. Attitude galore from curly q at the front desk. First you tell me I had to be in the back. The back of where exactly? The only place I saw to sit was steps away from the entrance by the elevator. My biggest pet peeve is when someone makes me feel as if I'm being dishonest when they're actually deflecting. 1) as someone who works in the medical field in customer service I would never ever not unlock the doors knowing what time people are supposed to arrive. 2) why didn't anyone answer the phone after 8am knowing there's an appointment scheduled? 3) Arguing with me and talking about me as I'm leaving is poor and abhorrent customer service behavior. 4) I don't lie unnecessarily so I told the girl to check the camera because are you really telling me I wasn't here since 7:55am when I've been waiting? 5) people tend to book early appointments to go to work after, so NO it's not ok. So now I have to wait longer than I should have to be seen and be around unfriendly staff while I wait, no thank you. I would give 0 stars if I could just based on this experience. I even filled out my online documents so I wasn't waiting unnecessarily long and for nothing. I'll find another, better managed practice to give my money to but this is not that.

I am the type that will seek a new health provider every year until I find someone who deserves my…read moreHSA dollars, and I'm very glad to say that my search for a women's health provider has finally ended. The staff at the Howard Center is the best I've encountered IN MY LIFE. No rude receptionists who are too full of themselves to greet you with a proper hello or check you in on time. No unanswered questions or phone calls that leave you hanging. No cold, impersonal health workers whose only goal is to get you in and out of their doors in 5 seconds flat. Everyone there was so friendly and warm, and so were the offices and patient rooms. They also have drinks and snacks in the waiting room but if anyone from there is reading this, may I request Coke Zero please? :D

From the owner: Here at The Howard Center, women's health is very important to us. In the late 90s, the Howard's --…read moreDr. Drew and Dr. Kaylar -- were on a mission to create an all-new women's health center tailored specifically to helping women. Both physicians firmly believed that they could not only take care of women's needs, but make them feel special while they did so. With this idea in mind, The Howard Center came to be.  Today, our Howard Center offices offer comprehensive gynecology services for females from the age of adolescence to post-menopause. With eight offices throughout Georgia, including Covington, Valdosta, Moultrie, Warner Robins, Albany/Leesburg, Douglas, Tifton, Lawrenceville, Athens and Waycross, we make it easy for women to access high-quality diagnostics, treatments, and preventive care. Our gynecology team has extensive experience in identifying and treating a variety of gynecological conditions, including heavy periods, endometriosis, chronic pelvic pain, and polycystic ovary syndrome (PCOS). We also offer a variety of birth control options, such as the Liletta® intrauterine device (IUD), to prevent unintended pregnancy. Preventive care services like well-woman annual exams with Pap smears are available to reduce risk factors for chronic diseases, including cancer. Our experienced providers also specialize in menopause management services and hormone replacement therapy to help women through the transition to their post-menopausal years. ...

World's greatest NP!!!! I really appreciate the personal…read morecare given every time I am seen.

if you value your health I would not choose DR. Smith as your OBGYN, she could give a FUCK. About…read moreyour well being. She doe not return phone call after 24hours like they say they do. If you ask for the Dr too return your call she still will not you can call multiple times/different days/times and still no returns. What do you have to die too get her to call then it will be too late. She didn't Read my medica file so she gave me wrong dose of medication and so on all my hair fell out. No apology or even an email from her stating she was sorry. I had to pay for her FUCK-UPS 3,500 dollars later.

Best Gyno ever. He is very open and honest. Never had a problem with any of his staff and they are…read moreall helpful. I even recommended him to friends and they love him as well.

I have had the same GYN Doc for years. Very consistent and personable. I will say that sometimes…read morethe wait is longer than your appointment time.

I want to start by saying that the medical service itself was excellent. I had a mammogram…read moreperformed, and the clinical staff were professional, courteous, and made the entire experience comfortable. The facility was clean, organized, and the quality of care was outstanding. Unfortunately, my experience with the billing department was very different. Before scheduling my appointment, I contacted both my insurance carrier and Eagle's Landing to verify that they were in-network and accepted my insurance. I was assured that they did. Based on that information, I proceeded with the appointment. After receiving services, I was surprised to receive a bill stating that my insurance claim had been denied because the provider was allegedly out-of-network. Following the advice of the billing department, I contacted my insurance company. The insurance representative informed me that the issue appeared to be related to credentialing information that needed to be updated and that the provider's office should contact them to resolve the matter. When I called back and spoke with Laura in Billing and Finance, the conversation was disappointing. I simply relayed what my insurance company had told me. Laura placed me on a brief hold, returned almost immediately, and stated that everything had already been handled and that there was nothing more the office could do. I found her attitude dismissive and unprofessional, and she seemed unwilling to investigate the issue further. As a business owner, I suggested that it might be beneficial for the practice to ensure that their credentialing information is current with insurance carriers, as this could potentially affect other patients as well. Rather than considering the possibility, the concern was dismissed. The reason for this review is not the medical care--which was excellent--but the poor customer service I received while trying to resolve what appears to be a legitimate insurance and billing issue. I hope management takes a closer look at this process because the quality of the clinical staff deserves to be matched by the quality of the billing department.