The staff is caring and attentive. However, they seem to be chronically understaffed especially on…read morethe weekends. Staff apparently call in or don't show up Since Vivo took over in January 2026, the kitchen and meals have been an issue. Meals come late. Food is cold by the time staff gets around to feed my wife. Portion size has been a problem. Instructions on dislikes have not been followed. Despite bringing this to management, the issues persist.

We had a wonderful day as we were welcomed with open arms to entertain . The staff was amazing and…read morethe residents simply wonderful . Donna-Claire is an asset she loves her residents and it shows as she plans entertaining events for them . Taylor Manor was gracious and appreciative for all our time . We would recommend highly to anyone needing elder care for their loved ones !

Our mother moved to Starling about 6 months ago and absolutely loves it. She is flourishing and…read morehaving so much fun. The staff deeply and genuinely care about the residents, the food is fantastic, and the activities are fun. My brother and I were impressed when the chef came out to introduce himself to us on the first day. He asked my mom about her preferences and got to know her a bit. The activity director, Ande, is a delight. She works there with her dad, who is her equal in fun. It's obvious they love their work and believe in the mission because Ande's grandmothers live there too. I'm so thankful we found Starling at San Jose. Mom is living her best life!

This amazing senior living community hosted a wonderful community event yesterday that was for a…read moregood cause Hands 4 Life. Starling at San Jose is such a beautiful community with loving and dedicated care staff who look out for their elderly residents! Everyone seems happy and enjoys all the many activities that are held there daily. I would send my grandmother there to live. That says a lot!!

I have been a resident of the Sancerre at Palm Coast (previously The Azure) for the past several…read moremonths- since April 2023. This facility was originally managed by Civitas and is now managed by Experience Sr Living. It's a very attractive facility. I 'rent' a suite which is one bedroom with bathroom and kitchen. It's expensive (Of course that's in each individual's judgement. In my case, it's base rent (move your own furniture) plus a Level of Care adder so my total is nearly $6000/mo Three meals a day are good choices and consider nutrition importance (ie.fruits and vegetables) i give them high ratings on meals with variety and preparation. Also included is weekly housekeeping/cleaning and laundry. If I had to choose again, I would stay here. I need the care and as a stroke victim, my care is a heavy burden on my wife so she needs support. The staff is well trained and responsive. I've had experience in other assisted living facilities. There have been occasions when I have been angry about issues and I blame the manage. When I started writing this I intended to say, if you are looking for an assisted living facility, stay away from any place managed by Experience Sr Living, but now that I've written it, I'd have to say their pretty good

Brian's calm and soothing demeanor will put you at ease quickly. He truly listens to his clients…read moreneeds and understands their struggles. Brian will use his expert knowledge of the local independent, assisted living, and memory care communities to help you during this difficult process. You can trust Brian has the best interest of your loved one in mind.

it's not my home but it's ok - it's very open. The sidewalks are covered so if it's raining you can…read moreeasily walk or use your scooter. Everything is on one level, no elevator. Many of the units have screened in back porches with doors. Some of those units have a sidewalk right up to their back door. I wish they would make all the units have this added luxury. A standard. My apartment has a nice screened in porch with a door that opens up to the back field, but there is no sidewalk and there is quiet a drop to step down. Visit WL look around. It is very pet friendly. Most of the med-techs and LPNs are very kind. You always have a couple employees not happy. The Dine room has made changes for the better, but meals are served at specific times. They are doing maintenance on the buildings to restore them back to their "beauty ". I wish they had pictures hanging of this place opening day till present day hanging. Know:If your independent living make sure you understand your independent and will need to call 911 if you need help or have fallen. Assisted living is may what you need. It's nice though ,here you can transition from independent to assisted to memory care if that's what you need. There are activities here but is a slower pace since a couple residents are nearing 100! But thats ok. The young ladies at the front desk are a delight. Always NICE! I say give it a try here, bring your dog and if it's not for you, it's ok. I wish they would put a speed bump or two in the front and here in the little back road... I know you are in a hurry but older residents on scooters or walking their dogs can't always move as fast as you. And then there are the geese- I love watching them, but some people are just mean and speed up when they are moving so slow... clipping the goose. it's not nice.... A slow sign and speed bumps might help. or a funny sign saying "geese crossing". Any humor at a retirement community is a must. I post good and not so good just because this place could be the best retirement community, the way it's laid out. Walmart , Vet, Food places near the entrance. that's a good thing. hope this helps you decide or at least come look.

This place is disgusting. My grandmother started off on the assisted living side and something…read moreabout that part of the hallway was hot and smelled terrible. She transitioned to the memory care side where it was even worse. The sink she had was detached from the wall, her room was barely ever cleaned properly so there were ants crawling everywhere, the place has a disgusting smell. There were times where maybe the toilet overflowed and the water would just be sitting there for idk how long. The staff is very disorganized. There really weren't any activities for those on the memory care side they just sat in chairs all day staring at walls or whatever was playing at the time on the tv. It was like pulling teeth to get them to communicate with the next facility we were moving her to. There was one staff member who took an interest in making sure she was okay and that was very much appreciated. This is the perfect place to leave your loved one if you don't like them.

I would highly recommend silver treasures to anyone looking for a place for there loved ones. The…read morestaff, as well as director, is extremely hands on and everyone is truly treated like family!

From the owner: Brand New Boutique Style Assisted Living Community in the Orange Park/Jacksonville area,…read moreconveniently located next to the Orange Park Medical Center.

San Jose Gardens has the professional administrative staff and dedicated employees who did their…read morebest to take care of our mother. The building exhibits a modern, clean and well maintained appearance throughout, not just the lobby. It is much newer than most places we have visited and the mainteance staff corrects problems in short order. All the rooms are clean and well decorated for the occasions. There are plenty of programs in which the residents may participate every week- musical performances and art classes. We are grateful our mother spent her final years there under their care.

Just for Love Family Care is a caring and loving company. They offer a excellent experience and…read morework atmosphere. They are a great group of professionals. My experience has been rewarding. This company stresses a culture of getting the patients care at the top of the priority list. I would highly recommend this company to anyone who needs private home care.

From the owner: Just for Love Family care in Jacksonville Florida is an elderly care in home care service…read moreprovider, offering 24-hrs companion and personal care. Www.justforlovefamilycare.com

This is a crowded small house and even though they say staff is 3 to 1, individuals are not given…read moremuch attention. Clothes are "lost" frequently and not replaced or compensated for. Items such as jackets are often not sent home with the individual. This is not a great place.

When I helped select this place for my "person" I thought it would work out! I was told all the…read morethings I wanted to hear....now...I would advise anyone considering this place...Ortega Gardens...to get everything in writing...and make sure it's not in invisible ink! For example...Doctors on staff or at least on call? Oh, yes I was told. Not true. A Nurse practitioner was it...and if my "person"had a problem it turned out to be days before the issue was addressed and medication was disbursed. And speaking of medication...my person was given so many drugs his eyes were going in different directions and he didn't even know what planet he was on. If he moved any slower he would have been going in reverse. Trying to keep a watch on the drugs was becoming a full time job. Meanwhile seeing my person like that was heart breaking. Other issues...the food was supposedly made on the premises...but I was never shown the kitchen...and I did ask...more than once! When I questioned what was served for dinner the answer was usually mystery meat...and no salads or fresh fruit...and small portions....no seconds...but nobody cared. I was told if my person needed to go to a medical appointment transportation was promised through the facility...but the one time I requested this I was given the run around. It turned out not to matter as my person was sent to the ER for the 2nd time in five months. I took the hint and placed him in another facility where he was cared for, the food was prepared on the premises and was good and plentiful...and best of all...his mind started working again...his eyes cleared up...he knew where he was and we could have a conversation! Be careful when entrusting the care of your loved ones to any facility....visit often and keep your eyes wide open....and don't believe everything you are told.

I have had experience with other facilities with family members in and out of state. This is as…read moreclose to home as it gets for memory impaired people. They really want to help each resident and their families. They offer all aspects of therapy and state of the art facility. Every person on staff works well together for the good of the residents. Thank you Arbor Terrace Ortega!

I must say, when I first called and spoke with Shari at Granny Nannies I had no idea what I was…read moredoing or what I needed. After answering all of my questions and concerns I went in to visit their office. Shari and Sandy both are super nice ladies! My stepfather has been in and out of the hospital and rehab facilities since last April 2015, he was being discharged for home and my mother, whom just suffered from a heart attack was the only there to care for him. He is wheelchair bound, with stage 4 ulcers on his back and feet and suffering from moderate Dementia. There was no way she could do it anymore. Getting him home took some time, the hospital would call and say he was being discharged so I would set up times for the caregivers, then the hospital would cancel the discharge. This happened on several occasions, I finally broke down with Shari on the phone because I was once again cancelling their services. Finally, he made it home, his first caregiver was Robin, mom fell in love with her. She and all the rest of the people have been so understanding and loving towards my parents, we couldn't ask for better people to look after them. Currently, their services are being used 24/7 with two shifts a day. The best thing is my mom feels comfortable around them, several have even offered or cooked their meals for them. As this is a difficult situation that will ultimately end with Hospice Care I cannot say enough wonderful things about how Granny Nannies has treated our family. I will definitely remember them if the need ever arises again and would recommend their services to anyone. Thank you from the bottom of my heart.

We have had a wonderful experience with Granny Nannies in Jacksonville, Florida. For the last…read moreseveral months, they have been providing home health care and personal assistance to my elderly step-mother with major health problems, and more recently to my elderly father as well. We have been extremely pleased both with their office staff and the in-home caregivers. Sandy and her office staff have been remarkably helpful, responsive, and patient in dealing with occasional last-minute schedule changes, and have also been a huge help in advocating for our needs with the long-term care insurance company when the insurance company tried to waffle about the level of care and the percentage of the costs they would pay. In the home, both Felicia and Chastity have been hardworking, trustworthy, and eternally patient in dealing with the demands of caring for very elderly, and often demanding patients. We recommend Granny Nannies without any reservations whatsoever.