We had a delay in the product, and from the time we placed the order to the time we were done was 3…read moremonths. For a panel of glass with 3 clips. Not a complicated order or job. In that time, the business changed hands, and they had a software change. They didn't say, but I think our order might have slipped through the cracks. I am convince though, that it was a anomaly. And that "supply chain issues" might have affected the timeline also. I don't even know what the business name is now...sorry...but I do know where they are located and I would use them again if we wanted another project done. They were absolutely professional and did an excellent job with measuring and the cut and the install! We appreciate quality work!

Service and quality is lacking. The company is not what it used to be. Moved into our home and…read moreone month later had windows professionally cleaned. The cleaning company noticed two pains had scratches at the same location of the windows and one had a defect between the glass panes. When I contacted the service department they said that the corporate office would probably not cover that under the warranty and I would have to pay $130 dollars to have them inspected. Beware their warranty is worthless.

The team at Pella Lincoln are first rate and don't cut corners. Service after sale is important…read moreand Jeff and guys make it happen.

I recommend using independent contractor for installation as this was 1/2 of price I was quoted by…read morethis business. Most communications were initiated by me the customer - from initial quote to final cost price doubled secondary to staining, adding double hinge, adding interior grill. This was excessive in my opinion and not well communicated. Windows are a very quality product.

I went into the showroom and worked with a sales person to pick out a new screen door. My current…read moreone was all glass and I told the sales person I was replacing it only because I wanted one where the top half of the door could open to a screen for ventilation as this feature was of great importance for me. He showed me one in the showroom that was all glass but had a one-hand latch with the top half having a retractable screen. I asked if they had one where the bottom half was panel instead of glass but still had the top half retractable screen. He said not in the showroom but one could be ordered. He showed me one in a catalog where the bottom half was door panel and the top half was glass. I directly asked if the top half of this door still opened to screen for ventilation and used the one-hand latch. He said yes. I wanted to order the door but had to use a different sales person when they found out I was using a local handyman to install the door. I had to call repeatedly to get a hold of this new sales person. We discussed the one-handed latch that was supposedly going to be on the door before placing the order. The company arranged to have the handy man pick up the door from the company directly (as it was standard practice). He did and installed the door when I was not home. I came home to find a door with the old style two-handed latch system and only retractable screen for a quarter of the door. After repeated calls to the sales person who ordered the door, I was told there were no returns and all they would do is sell me the door in the showroom at cost. When I filed a formal complaint, they claimed the local handyman I hired to install the door was responsible.

Great job! Through and provide quality products and craftsmanship. I had basement windows and a…read moredoor replaced. I have recommended to others who have experienced the same.

Used them several years ago. They did a great job at the time but now will not stand behind the…read morelifetime warranty. Avoid Avoid Avoid--go with Anderson or Pella or another established company that will not weasel out of standing behind their products and work. They were very, very expensive, but the quality and customer service just are not there. Wish I'd never heard of them. Save yourself grief and money and use someone else.

I could not be happier with my experience from discount window and door! I replaced all the…read moreoriginal (1983) windows in my home. I got bids from 3 companies. I am so impressed with the product and it had a high enough efficiency rating that I was able to receive a $75 rebate per window from OPPD. Their rating was better than Anderson and cost less. From sales to installation everyone I worked with was knowledgeable, friendly and communicated effectively. Their team of installers has also been with the company 19 years. Discount window and door will be my first call for these services going forward.

Our windows have many issues! The bathroom window does NOT close to latch. They came out once,…read moremanhandled the window. They finally got it to close. We are seniors and cannot man handle anything! Our son came over 6'5" and couldn't get it to lock. The screens open by themselves! The wrap on the outside has so many gaps that will lead to rotting! Horrible job! No, I would not recommend!

!Bad Value! H&N…read morecharges $190.00 - $250.00 per hour ($520,000 / year) It's hard to calculate since they price by project. Not the best or reasonable business folks! After Danny Elias appeared to arogant and condescending ... H&N performed minor (simple) handyman tasks - replace towel rack, put up kids shelves, toilet paper holder, etc for 4 hours at $830.79 dollars! WOW we were shocked! When asked how he came to this amount he said "rising costs over the last years have us all getting a bit of sticker shock!" WTF? Buyer BEWARE!

Our dog had torn several holes in a sliding screen door. Danny replaced the screen and it looks…read moreabsolutely brand new! He was quick, competent and pleasant to work with. I would recommend his handyman services.

Innovations is a family owned business and take great care in educating their customers. Investing…read morein a giant project like updating windows and siding is stressful and they made the choice easy. They provide the option of steel siding which is only one of two companies in Lincoln that provide this service. ABC Seamless is the other company that provides this service and they were literally double in their estimate of windows and steel siding. Their sales team took the time to show me the materials included in the projects, including a demo of the windows integrity to the outside elements. We took time to walk around the house together and really refine how I wanted to update the house. They provided a lot of options with the update which made me feel good about updating a hundred-year-old home while maintaining its beauty and improving its life for at least the next 50 years. I highly recommend working with them on your next update of siding or windows. I've been extremely happy with the process and care that Innovations continues to maintain.

From the owner: For the past 20 years, property owners in Lincoln, NE, have been putting their trust into…read moreInnovations Siding & Windows. As a window and siding contractor with a team of friendly and helpful office personnel and on-the-job installers, they have the credibility and capability of a big brand business, but their commitment to their community gives them something extra. Over the years, this family business has been staffed by four generations of fathers, mothers, sons, daughters, and cousins. They are proud to serve their friends and neighbors, and they prove every day that combining superior products with detailed workmanship is the key to customer satisfaction. Whether it's your home or your business, Innovations Siding & Windows understands your property is likely the biggest financial commitment you've ever made. To protect that investment, you need a window and siding contractor that is reliable and trustworthy. When you hire Innovations Siding & Windows, you hire a business that values their customers above all else. To provide the best possible service, they use high-quality building materials, including vinyl siding and seamless gutters. The company's comprehensive list of services is designed to offer property owners the help they need to completely transform and maintain the exterior of their properties. Innovations Siding & Windows is an exclusive dealer of EcoSmart and Uniframe windows, and they also install seamless siding in a variety of colors and styles...

These guys are awesome, been using them for years, very efficient and fast, get the job done you…read moreneed with no issues.

Six Stars!! Great service, speedy, efficient, and friendly…read more I was house sitting for relatives who had just installed a new storm door. Long story short, I got locked INSIDE the house. Couldn't even go out the back door because the gate on the fence is locked on the outside and I wouldn't make it over the fence without probably breaking a hip. Emilio from Mattice came to the rescue. He sure knew what he was doing, got the door open, figured out quickly why it was stuck, and fixed it. Efficient, skilled, and friendly service. Highly recommend.