Best apartment management I've ever had the pleasure of working with.read more

horrible management! The longer you stay the more and more money they will just keep taking from…read moreyou. fees after fees added. not to mention already paying 1200 for a cheaply remodeled 1 bedroom and then also adding on parking fees, pests fees, garbage fees. killing you with the heat all winter and part of the summer! why is the heat on in the middle of May? ridiculous is all I have to say. all they care about is money and making your life as inconvenient as possible! they just towed all these cars even after people were saying they were dead trying to get them moved on Mother's Day!!! now people are paying 300$ to get their cars out!

I lived at DTA and before the complex was sold and placed under new management. i had no problems…read morewith Jo, Mark. they answered their phones, followed through on requests. The landscaping was beautiful. issues were addressed. Under new management phone messages aren't returned. I just moved out. I tried to find out why my security deposit wasnt returned. i talked to the answering machine. I believe they were screening my calls. Once i was told i left it dirty. Management is redoing the flooring when a tenant moves out. The stove and fridge were showroom clean. i washed in and out of all the cabinets upper and lowers with lysol. washed the windows and patio door streakless. Closets were dusted. i dusted the walls. they paint walls so i didn't wash the walls nor left holes in the walls. I didnt vac the carpet as they were replacing it. I took pics of what i cleaned. My apt was much cleaner than my friend who received her entire deposit despite leaving a thick nicotine layer and garbage in it. I told them i was taking them to small claims court. no response. tragedy i couldnt find my post pictures. so in court it would be he said/she said without documentation. Even Judge Judy would have thrown me out of court! contacted them one last time saying i wasnt filing. No response from them. Last year my rent went up $50. This year would be $50 more plus $30 cat rent every month. Underground parking shot up too. However DTA prices are compatible with others in the city. It is quiet and in my 7 yrs of living there the police were only there once. New msnagement and everything has gone down while the rent keeps going up. if you do move here the people are nice. Document everything. like calls for repairs and whrn it was done. take lots of pictures when you move in and out. i was in a time crunch so i didnt do a final walk through with the manager. $30/mo for each pet. Cant find a better atmosphere than DTA. Yesterday heard from another friend she wasnt getting her deposit back. she was clean. whew...guess that covers it.

Roaches. And I mean…read morehundreds. The staff is horrible. AVOID. They will lie, take from you. Don't do it.

Never responds to information and availability inquiries. This has happened now on two separate…read moreoccasions. Even if you don't have any openings, the polite thing to do would be to let that be known.

Garbage is everywhere in Arcade Apartments. Greystone took away our dumpsters and left us with one,…read moreand put up signs to fine tenants 350 dollars if they don't put their trash in the dumpster. However there is no space, which has caused people to leave their trash in the hallway or in there homes which is unsanitary! This is a 73 unit apartment with one dumpster. Greystone are slumlords in my opinion to apartment complexes, who doesn't care for their tenants, and hire property managers who do nothing to keep this place clean!

I love where the complex is located downtown, the individual apartments are nice which is why I…read moregive it 2 stars. But the property manager along with cooperate office Greystone. Have not been doing their part to keep this place clean, as you can see in the pictures. However rent continues to increase. With no provisions of a cleaning crew to keep this place clean. What Greystone property is advertising is false, as luxury apartments/condo living space, when its filthy. Something needs to be done, this place used to be kept clean with 2 maintenance workers and a cleaner until Greystone took over.

The management needs to do something about the carpets and the entry ways. Pretty much all the…read morepublic areas need cleaning. When you come in the back door from the parking lot, the smell is horrible! I know it is because residents walk with leaking garbage bags and leave a trail of drippings that to be quite honest stink now that they have sat in the carpet for months. They need to be professionally cleaned. And the entry ways have spiders and bugs basically plastering the ceilings. This is NOT an assisted living facility, there is no one there after hours or on the weekends, so I am not sure why the reveiw from Rose says ok for elderly that need care. There is no nursing staff and never has been.

Okay for Elderly that need care...Staff is friendly and has lots of fun things to do and…read moreactivities. They are putting in a dog run which will be great for dogs to get some exercise...

I moved to Concord in 2021, and the main reason I'm writing this review is because the staff and…read moremanagement truly deserve recognition. I've lived in other apartment complexes before, and I can confidently say I've never experienced this level of responsiveness and professionalism. When something needs to be handled, it gets handled -- and not just eventually. It's timely. It's communicated. And they follow up. That follow-through is huge. You don't feel like "just another tenant." When I walk into the office or reach out with a concern, I feel welcomed and heard. There's a genuine sense that they care about the residents and take pride in maintaining the property and the community. At my previous complex (no shade), things were more of a "we'll get to it when we get to it" situation. Here, there's accountability and consistency. That alone sets Concord apart. Beyond the management, the property itself is clean, quiet, and well kept. The amenities are honestly impressive -- indoor and outdoor pools, cookout areas, a gym, and a full kitchen/event space that residents can actually use for gatherings. It feels thoughtfully designed, not like an afterthought. It's rare to find an apartment community where you have solid amenities and dependable management. Concord has both. If someone is scrolling past old reviews and wondering what the experience is like now, I can say from living here since 2021: it's been positive, comfortable, and well managed.

"luxury apartments" nothing luxury about the actual units, the only thing that's nice is the…read moreoutside, which seems to be the only thing that matters. Inside the unit is your average apartment. Surely not worth (minimum) 850, ballpark. 2 minutes away from Concords is the Windpoint apartments, also has a pool and is beautiful in the units much less than concords, wish i had signed the lease there, but you learn from your mistakes right.

I've lived here for over 10 years. It's a spacious apartment with great light. The grounds have…read morebeautiful landscaping. It's located close to many schools and stores, but it's quiet with nice neighbors. Pets are allowed, which adds to the experience. The manager is helpful and responds quickly to any request.

I tryed for two weeks to submit a application for on of the units. Got nothing but a run around…read more Every day it was something that they wanted me to do different then the day before. If the disconnect is this bad to apply fir a unit .I wonder how it would have been living here. Further more I paid a application fee for absolutely Nothing but the run around and headache everyday form that so called management there. There office is open but they NEVER answer there phone. Dont return calls , Just stupid emails saying one thing one day and then something else the next day etc...Its a waste of time and money !!!!

Parking is the absolute worst here. There's 2 visitor spots per 20-30 apartments. God forbid you…read morehave more than one visitor present at a time. The office staff has nothing better to do than create nagging newsletters filled with threats and annoying complaints. Yet when the snow falls, or rain freezes it's a hazard they aren't concerned with. Plowing sucks, and who ever is supposed to salt is also slacking. Save your money, there are plenty of nicer places to live for the price!

I moved here last year and its been great. The property manager is really great and helpful. She…read morealways want to maintain a good environment. The maintenance crew is good about keeping everything nice. All of my repairs are taken care of within 24 hours. This apartment is 2 blocks from Walmart, McDonald's and CVS pharmacy.