I called yesterday and informed Sande about my new unwanted guests in our detached garage. He told…read moreme that he could come and fit me in within today's schedule. Also, he very clearly detailed the potential costs involved for the work. Today, he came early within the estimated time-window. I asked him yesterday to call me in advance so I could make room for him in our driveway. He gave me a 30 minute heads up today. Perfect. It was pouring rain today but that didn't slow down Sande and his colleague. They found the mother raccoon and her pups. They secured the garage and gave me some suggestions to improve the quality of our garage door's security to make future entry for unwanted guests an improbability. Perfect!

Sande knows what he is talking about. Called me back within half an hour with a detailed…read moreexplanation of his understanding of the problem, what is needed to solve it, and tips for prevention in the future. Solution was put in place within 24 hours. Cherry on top - he also deeply understands the behaviour of raccoons, which allowed him to diagnose the issue quickly and effectively. Absolute first-class service from start to finish. Superior to other services I've used in every way, and also somehow a better price.

Have starlings inside my units vent, and after calling many other companies who wouldn't come, they…read morecame the next day. The technician, Carter, was very knowledgeable and provided a thorough investigation, and written plan of bird attack in the most humane way possible. Would definitely get birds in my vents again just to call them again.

Lifetime guarantee is what sold me. Staff is very professional and knowledgeable. Quality!read more

We had a family of raccoons that decided to make our garden shed their new home. We called SOS…read moreWildlife Control for their help. Shewin and his team were happy to respond, and they helped make our shed raccoon-free. They worked very efficiently and we were lucky to have Sherwin respond very quickly to our emergency.

Work completed Wed April 4 house in the Greenwood and Coxwell area. The office called and gave me 1…read morehour notice before arriving, Jamie and his partner arrived even though it was very windy and cold -1 degrees outside. They took a look and even showed me before and after photos to understand the size and scope of the problem. Really happy with the work, I initially thought it was raccoons and it turns out it was squirrels. They installed a one-way door and covered the gaps running along the roof line about 12 feet. The work was completed in about 2 to 3 hours. Pros - 1 year guarantee on the work, if an animal gets through the wire screens they will come back to redo the work. Detailed written invoice showing the required work, limitations and guarantees. Clearly explained the work to be done and the price. Had booties to keep my carpets clean. Cons - Did not inform me of the minimum fee of $150 before arriving, this is the office's fault. Protip - Some companies offer free estimates, only to charge more for the job later. Consider a company that can get the job done in 1 visit Damage - $565

It was early March, the weather was getting warmer, I heard animals up on my roof trying to pry the…read morevents open, or maybe event trying to break a whole to get in. After a while, I stopped hearing these prying sounds thinking maybe the animals thought it was too hard and went away. Then I started to hear steps that were closer to my second floor ceiling. I have seen squirrels at my window and thought this was the most likely culprit for the running around in my attic. I just thought they were just stopping by. Except I started to hear them more often and daily. Then realised they've moved in. I consulted the Google machine what to do in this instance, and whether it can be done DIY style, it looked too complicated and I started to look for people to come solve the issues for me. This research also led me what to look for in a wildlife control operator and found Gates' Wildlife Control through HomeStars. One of my concerns when researching was that if the person you hire to take care of this issue for you is not insured, you are liable if they are injured working on your property. Gates' Wildlife is WSIB insured. Another was ensuring the safety of the animal, just because they've decided to take up residence in my attic, doesn't mean I want any harm to come of them. I called Gates' Wildlife on a Wednesday and I was scheduled for a visit by a technician for a free estimate the following Tuesday. The person on the other end of the phone tired to help me determine what my issue is. I tell them it's squirrels and they gave me a price estimate. She explains that they take calls from all of the GTA and surrounding areas, March/April tends to be busy season for the removal of wildlife from residences and I was already offered the earliest possible appointment in my area of Markham. My technician Brad, who also happens to be the owner, and his assistant came to my door on the Tuesday and spoke to me briefly about my issue, they then went onto the roof to investigate the problem. He came back to the door about 15 minutes later, showed me photos on his phone of how they got in and told me I have raccoons, not squirrels. I gave him the go ahead to start the work, and they came inside to get to the attic. They were respectful of my home and took their shoes off until they were heading up to the attic. They went up there to assess the situation and snapped photo evidence of a raccoon. They then went outside to secure all the roof vents and set a one-way door at the point of entry that would allow them to see if the door had been used. I had many questions and Brad was very knowledgeable responding to all my queries. It was evident that Brad was well-versed in the behaviours of these creatures and how to remove them from the property in the most humane way possible. They came back a few days later to find that the one-way door had been used and secured that vent as well. According to Brad, this raccoon has nestled the insulation like a bowl and ready to have babies in my attic, and thanks to Brad and Gates' Wildlife Control, no raccoon babies happened here. I am sure glad I called Gates' and not "the guy my neighbour used" (there really was such recommendation), Brad and his team were very professional from the first call to when he told me it's done.

I called Gates Wildlife Control after they were recommended to me by my physio therapist. I had…read morebeen looking for an honest and reliable company for wildlife removal for the raccoon that had made itself a home in my roof and immediately grabbed the phone and called when my physiotherapist spoke so highly of them. From the moment I called their number to the moment I had someone at my doorstep two days later, I received nothing but respect and professional ettiquette for them. The process was clearly laid out and explained to me from the very beginning and the right expectations were set in regards to service and cost. The service was timely and exceptionally done. But what surprised me most was the level of dedication this company puts into a single job. My family was lucky to deal with Justin. While I'm sure every person working with Gates is amazing, I have to say that my family's experience with Justin has been phenomenal. He deserves several pats on the back for his professionalism and his time. The raccoon in our roof was a stubborn one that took almost 3 weeks to leave, granted we did call for removal quite late and in the middle of winter. Justin stopped by our home in Brampton every few days between jobs to check up on how we were doing and if we could still hear the animal in the roof. I've never seen anyone do anything like that before. Justin came back a total of 5 or 6 times before the animal was gone and I honestly found it so hard to believe that service like this still exists today. This is an amazing company grounded in an excellent practice and is the one you should hire should you have any similar problems with wildlife. Please take my word for it. I'll never write another perfect review about another company again because the bar has been set so ridiculously high by Gates Wildlife. And no I was not paid to write this review. I'm just a ridiculously happy customer and believe that my experience should be shared. Hire this company, trust this company, and give your service personnel a pat on the back for the great work they're going to do. Justin, all the best and do stop by whenever you're in town. It was an absolute pleasure working with you. All the best, Naveed Khan & Family.

Very thorough and professional. He came when he said he would come and answered all of concerns.read more

Managing a property when you live out of state can be challenging, but Cummings made it pretty…read moreeasy! Had an ant problem and called them and they were pretty good to setup and communicate with. They did well and came to the house 3 times to treat. The most challenging part for both of us was probably working around a busier rental schedule for the houses, but it worked out. Hopefully the ants stay out!