The White Dress saved the day!
Friday morning I was getting an oil change before leaving to drive up north for a rehearsal and to stand up in a wedding on the next day, and through a series of unfortunate events I ended up with car grease on my bridesmaids dress in multiple spots. Fast forward to my crying my eyes out, calling my husband and mom for help, and my husband and his colleagues calling literally 36 different dry cleaners and wedding shops between Ann Arbor and Traverse City trying to find anyone who would take on this insanity and help me not be murdered by the bride when she found out. Enter: The White Dress. They were THE only business to say "come on in" and they didn't even sell me the dress in the first place. Fast forward to my arrival.
Upon entering, the staff were courteous, friendly, and had nothing but words of encouragement and consideration for me. They spoke to me respectfully and kept me in the loop with directness of what they could and couldn't do and quickly began working on the dress (mind you- the stains were literally right front and center and would be noticed if the grease didn't come out). While they worked on the dress, the other staff were looking up additional fixes for me and talked me through what I could do next based on various outcomes. There was nothing left to do at this point but wait. While waiting I had the chance to observe how the staff handled phone calls, appointments, and how they interacted with one another while customers were not around. I can't speak more highly about this business. My observations were a continuation of my own experience, and if I were getting married again, I would be quite pleased with going to this shop. The store was aesthetically pleasing, the temperature was perfect, it was clean, and there was a wealth of stunning dresses that I just haven't seen on Pinterest or elsewhere. And best of all- they got the grease stains out of my dress within the time limit so that I could still make it up north to get to my friend's rehearsal while barely missing driving through a tornado (but that's a story for another time). They let me know how to get the residual water stains out of the dress from getting the grease out, and after using their suggestions and then dunking the entire satin dress in the sink at the rental and hanging it to dry over night, it was perfect and as if nothing had even happened.
One day I'll tell the bride about the shenanigans it took to get to her wedding, but until then, I will be forever grateful to the staff of The White Dress for not only helping to fix my dress, but for simultaneously helping me calm down and never once making me feel like I didn't belong there or shouldn't have been in that situation in the first place. read more