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The Wedding Trailer

5.0 (1 review)
Open • Open 24 hours

Services - The Wedding Trailer

Wedding planning

Trailer rental

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4 years ago

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U-Haul of West Side

U-Haul of West Side

(17 reviews)

Swing low, sweet SLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOW…read moreI felt so bad for the man working behind the counter, I was in twice today.. The first time I had to leave cause the line was so long and when you are in the middle of moving you can waste precious time waiting in a line where only 1 person is working the counter, checking in trucks, and having to ask about 40 questions to every customer who is renting a truck. All I wanted to do is buy some boxes to make moving my record easy.. It ended up being quite the chore... The man working behind the counter stayed positive and kind to all the customers and the boxes worked great so I gotta give him a 5 stars on politeness and patience, but a 1 star for Uhal on only having 1 employee doing all the jobs on a busy Saturday.. Average the 5 and 1 and get a 3..

Where to begin? Can't even give this one star as U-Haul, in general, is a TOTAL joke! Not these…read moreguys in particular, however, they did take my reservation for a 20 footer and car hauler!!!! Mind you I already packed, hired movers and ready with obligations to leave out of state 7-31-2025! Lease up and lease begins in another state which I am obligated! Got a call NOT even 24 hours before my resevation (actually 19 hours before) pick up to tell me, "Sorry, we don't have equipment anywhere in Iowa!" Needless to say I lost it as that news sent me scrambling to find a truck and car hauler. They did have ONE truck with NO car hauler in another state 2.45 hours away!!! What in the H good would that do for me now???? Zero. Thankfully PENSKE went completely out of there way to get me what I needed and for the time I needed. But guess what? Yep. The cost. Nearly 639.00 more up and beyond U-Haul price and quote. Round and round I go with CSR and district ONLY to be offered 50.00 bucks for the lack of their incompetence. That's it! Also spent 180.00 plus for boxes at the 63rd street location!!!! It is literally unreal that U-Haul would leave people hanging like this! "It's the busy season sir, and its not guaranteed!" I'm like what good is a reservation if it can't be lived up to? What about my job obligations in another state? What about the people depending on me in said state to be there WHEN I said I would trust in U-Haul to ensure I had the equipment to get out of Dodge??? Never, EVER again will U-Haul see any of my business and I will be the LOUDEST sounding horn against anyone wanting to seek my advice on renting from U-Haul!!!!! You lost a customer forever and your customer service SUCKS!!!!! Mic drop!

RV One Superstores Des Moines

RV One Superstores Des Moines

(18 reviews)

Bought Forest River Sunseeker 2400W from RVOne via online with pick up at Des Moines location…read more Deal wise .. it was best price hands-down. Purchase process was simple. Sale rep was good, appeared to be genuine without any run-around. Motorhome was custom ordered, and delivery was promised to be between 8 and 12 weeks. It was delivered on-time. I was then turned over to finance team to help with a loan. Their rate was better than what I could find on my own. (there are not a lot of banks that handle RV Loans directly to consumers) I was approved and loan secured within couple of days. Finance rep pushed hard for extra warranty, but I dont hold it against them.. its how they make money. A simple "no, thank you" once or twice was enough to get the point across. They went as far as to state that Saturday delivery can only be scheduled for customers who purchase warranty, but I guess I was "fortunate" and they were able to accomodate with Saturday delivery. On the day of pickup. All paperwork was in order, we signed it quickly, but not without one last attempt to make a "special" deal for me to purchase warranty. ( again, I was reminded that finance rep did me a favor and would get in trouble if I didn't purchase warranty) but it wasn't her day, and no warranty was purchased. Pickup process was fairly quick. I did my due diligence and learned as much as I could prior to walk through. Our motor home did have some minor issues.. cosmetic stuff really, but still annoying. A scratch here, a gap there. But overall, we got lucky, and everything worked. But this is a risk with an online purchase and custom order, it makes it difficult to walk away from after you travel far to pick it up and committed with a signed loan. Essentially the moment loan is signed, that motor home is mine, and they are just storing it for me until I get there. One second day of trip home (back to California), we realized, that exterior TV door lock did not work. Contacted service immediately and asked for replacement lock. Should be easy, and I would replace it myself. that was on 7/3/2017 .. back and forth between service reps and me, and on 8/24/2017 they conceded and asked that I call local locksmith to fix the lock. So I realized, that I would never get a replacement lock from them, took the lock to local locksmith to get it fixed and their service dept reimbursed me few weeks later. Overall my rating as follows: Sales - 5 ( no run-around, clear pricing, willing to work and negotiate ) Finance - 4 ( pushy but bearable, they got my loan handled and its all I really needed ) Service - 2 ( useless (although nice on email )) Overall - 3.5 ( Because of positive sales experience, I would deal with them again. )

We found the RV we were looking for at RV One. We negotiated the deal and then traveled our first…read moretrip! Jacob A helped the entire process go very smoothly and exceeded our expectations, These folks are very easy to do business with. We would highly recommend them!

The Wedding Trailer - wedding_planning - Updated November 2026

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