A couple of weeks ago I visited the pub on a sunday with my boyfriend. It was quite busy. In the pub there is a conservatory section, my partner and I went to walk into the conservtory and we were abruptly met by one of the staff members, she said we could not go in there and must sit elsewhere.
Looking at the menu they state, they use a Genetically modified oil in their cooking:( -which did not impress me very much. But on the plus side of things at least they inform you, but my question is, why use it?
I ordered the open salmon sandwich, which was not up to much and the sandwich was layered thick with loads of butter, NOT very tasty!!
Well, today I gave them the benefit of the doubt and thought my experience was a bad one maybe due to the fact it was a busy Sunday on my last visit. So I went back again today (a monday), with my mum and sister, again we went to walk into the conservatory and abruptly greeted by a lady who said we could not go in there( I was getting deja vu) They seem awfully protective of this conservatory.
She said which menu would you like? Mains or Sandwiches? My sister said, sandwiches I think, the woman said well sit in the bar area, the main menu is for the resetaurant. She took us to the bar area and handed us the sandwich menu. Well most pubs usually give you both menus and let you choose from either. I felt uncomfortable and could not believe her attitude.
The bar lady then asked if we would like a drink? As we were standing reading the menu by the bar, I replied to say I am just taking a look at the menu, but I will come back to you in a few minutes She just huffed and walked off.
We all agreed we could not believe how rude the staff had been in the first 5 minutes of walking in. So we decided to leave, we ended up eating at one of the pubs in Barton village, it was by far much better value for money, lovely surroundings and above all friendly staff! What more can you ask for? I just can't believe how some people fail so badly, if you are in the restaurant trade, it is your job to be friendly, approachable and smilely, it really is not too much to ask for. I certainly won't be going back in a hurry, infact if ever!!! read more