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    The Water Store

    4.3 (3 reviews)
    Closed 8:00 am - 6:00 pm

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    Ask the Community - The Water Store

    Aqua Systems

    Aqua Systems

    4.3(3 reviews)
    8.9 mi
    Free estimates
    Committed to satisfaction

    I've been using Moore softeners for over 25 years and not once have they failed! Great owners and…read moregreat service.

    Way more expensive than getting a water softener and installing it yourself but a decent price if…read moreyou're not inclined to doing plumbing. Unfortunately, we bought a new water softener from them and while the install job of the new water softener was clean and good, they did not complete all of the work on the work order. We called and asked to have someone contact us about finishing the replacement and splice around an old water filter and no one ever called. A week later I called and asked again for someone to contact us about finishing the work on the work order and yet no one has called. 3 weeks after install I just say screw it and I'm going to have to do the plumbing myself to bypass the old filter despite the fact that it was on the work order and they said that they would do it for the included price. If they're not going to do it they should at least take money off of the price.As you can see the filter is still in place and they did not cut the line and splice it to get that filter out of it. Consequently, every time the water softener runs it gets Aaron the line and causes the fridge and unsoftened water spigot at the sink to blast air and spray water everywhere. I would have gone with another company had I known they would not finish the work.

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    Aqua Systems
    Aqua Systems
    Aqua Systems

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    Blue Wolf Concepts - Egg smell in water? Get your homes water tested today.

    Blue Wolf Concepts

    3.4(5 reviews)
    5.0 mi

    I recently picked up a free water test kit at Home Depot after moving into a new home. I assumed it…read morewas simply a customer service offering through Home Depot but unfortunately, that wasn't the case. What I signed up for turned out to be a full on sales pitch from this outside company. The technician who came out was friendly, but it became clear the purpose wasn't to help. The sole purpose was to sell. I was told I needed a $4,300 filtration and reverse osmosis system because my current setup was "failing." I scheduled the installation on the spot, but something didn't sit right. I did some research and contacted an independent plumber the next day. He determined that my water softener simply needed to be turned on. The water softener and the R/O system were working perfectly. No replacement was needed, just some maintenance. (Filters etc.) I chose to cancel the installation within the legal 3-day window, as outlined in the contract. A friend helped me hand-deliver the cancellation notice to their office. What followed was frankly bizarre. The office staff seemed flustered by the simple request for a receipt and refused to acknowledge the cancellation in writing. I was told someone would email me a copy, which still hasn't happened. Later that day, the technician left me a voicemail asking for clarification. When I called back to explain (which I didn't legally need to do), she hung up on me mid-sentence, right after I mentioned I had paused the credit card charge. To cover all bases, I also emailed the company to confirm my cancellation. The next day, I received an aggressive email from the owner. The message was full of strange accusations, including that my friend was "impersonating" me, that he "scared" their employees by sitting in his car in the parking lot, and even a bizarre reference to my job. The tone was defensive, unprofessional, and frankly disturbing. Additionally the email was riddled with legal terminology that was used incorrectly. I've never encountered a business that responds this way to a perfectly legal cancellation. If this is how they treat customers during the refund window, I can only imagine how difficult they might be if something goes wrong after installation. All that happened was simply a firm pushback against a pressured sale. Blue Wolf may sell real equipment, but their approach is manipulative, their communication is hostile, and their response to a basic customer right was entirely inappropriate. I would not recommend them to anyone. Get a second opinion, and don't confuse a branded water test at Home Depot with impartial advice.

    can't ask for a better more quality company to help solve your well water issues. must call if your…read morehaving issues

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    Blue Wolf Concepts - Rated #1 water Softener.

    Rated #1 water Softener.

    Blue Wolf Concepts - Our Revers Osmosis drinking systems on display in our office.

    Our Revers Osmosis drinking systems on display in our office.

    Blue Wolf Concepts - Rated #1 water treatment experts.

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    Rated #1 water treatment experts.

    The Water Store - waterstores - Updated May 2026

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