Called for routine maintenance on the water filter/ purification system they installed a few years…read moreago. Butch came out the next day. He was super knowledgeable and was happy to explain the system to me. I would highly recommend him to anyone. He really cares about his customers!!

Don't bother...they'll tell you that they can address everything then tell you a line of bs about…read moretanins and more equipment...I've gotten nothing but run around from them regarding iron bacteria. I'm done with the company. I've had a leaking softener since '22 supposed to be under warranty they came out sent me a bill for 90$. Still leaking. Toilet tanks full of slime. Huemann next call.

Noticed our water heater went out this afternoon. We called Nate and he brought us a new one…read moretoday! His customer service and attentiveness is spot on.

How was extremely helpful. He answered the phone message. I left by the end of the day, gave a firm…read moredate for coming to the house to repair some plumbing problems and was there at that date on time. His work was excellent, and his rates were reasonable.

First visit: FABULOUS!…read more We purchased our home about 7-8mos back. In that time, we had a spigot pipe "pimple" but not burst, thankfully. And I discovered a bathroom sink without shut off valves. So, I needed those two items rectified. Further, I'm pretty well versed in plumbing as I would have/should have been 4th generation plumber... but I digress. This plumbing, effing weird. Shut off valves like everywhere. I mean, TWO main lines. Who does that?! And the water softener only goes to the hot water, again... who does that?! I suppose previous owners didn't want soft water to utility supplies, such as spigots and the basement cement sink. Which I get, as that is expensive and a waste. Okay, I'm off topic. I needed someone to walk me through the guts of my house to ensure I wasn't going mad. Nope, it's the house. But, Joe took the time to walk all the plumbing with me and much like GI JOE always said... KNOWING IS HALF THE BATTLE. At least I know where to crank things should shhhh hit the fan. Ya just never know out here; I've learned--tornado anyone? All in all for 2hrs of work and parts, about $330. ($165/hr plus cost of parts for anyone wondering.) They take card, but you'll be hit with that 4% charge. They also take cash and check, like it's 1980. Who didn't like the 80s?! FABULOUS JOB OUT THE GATE AND TO THE FINISH LINE. Dee's Plumbing is my official go-to. Bar none.

Dee came and gave an estimate and a thorough description of what was needed. The two men who came…read morewere very hard workers and also very polite. They had to come in and make many trips down the basement and always made sure the door was closed properly. They put drop cloths down and it was done with minimal mess. They had to dig outside and everything was put back in order. Fixed the problem and we were pleased with the results. We'll use them again if ever needed.

Still love LTM after 8 years of being with them now! Their water systems provide the best water,…read moreand whenever we come back home from traveling it's always a relief to have access to our amazing water again. I also love that their kinetico system has optional filters that you can add if you want to change things up (for example, we add minerals to our water after it's been purified). Not necessary to do, but we've found it to be super handy to be able to adapt it to our unique needs. A couple years ago their technicians helped us move our entire system from one house to another and it was great to know a pro was in charge of tear down and setup. In our experience, if anything happens, their technicians have good availability to come quickly to fix whatever they need to. Would recommend LTM!

We have enjoyed and trusted LTM and their Kinetico systems starting 17 years ago! Our first system…read morehelped sell the house since the buyers had never had a well. (Moved to an apartment temporarily or we would have kept the system) Our current house also has a well and hard water. Kathy set us up with a great system and the RO we wanted. The technicians installed everything including running the RO water to the fridge ice maker, that feels like luxury : )

I had Dan lead a major plumbing repair of the main line under the subfloor of my lower level. Had…read moreto have the concrete broke through, plumbing replaced, form built for the fill to pour into so the new concrete could be laid. Very respectful, extremely knowledgeable, and he cared about the condition he left our home in; being careful to not make more of a mess than was required. Helpful after the fact, too, where he answered all questions I had without problem.

The plumbing team llc in cherry valley illinois is a great company…read more Great service fair pricing and Excellent customer service I recommend them to anyone needing plumbing services Deb O

I've used them twice in the past few years. They installed a new sink in my downstairs bathroom and…read morejust last month I had them install a new faucet in my kitchen. Both times they were responsive and provided excellent service at a reasonable cost. I plan to use them for all my future plumbing needs.

Warren Plumbing handled the plumbing in our new construction home. We have had 5 leaks and Howard…read morehas taken his time getting out to repair them and even blatantly refusing to return the builder's calls and hanging up on him when we called from my personal phone so he wold even pick up. His work is shoddy and it's a miracle that he's still in business. DO NOT trust this business with your plumbing needs. They will not do a good job and then good luck getting them back to out to repair all the damages.

We had a whole house Tankless HW unit removed and a new one installed. The Service Technician…read moreBradley was professional and friendly, and kept us informed as to the status of the job. We called 8 or 9 plumbers, but the job was too big for them or they just didn't want the job. We were referred to Total Plumbing by a plumber and we are happy we followed up with them. They were out in a day and we once again have hot water. We will highly recommend them to everyone we know, A BIG THANK YOU TO BRADLEY AND Total Plumbing and Heating!

Top quality work and fast. I would not call anyone else. I had called them because the heat would…read morenot come on at my daughter's house. I was worried about my grandkids when they came home from school. This house has a boiler system and most don't know how to work on them. It was fixed before they got home! Excellent! We were so relieved. Thank you so much.

In my own experience and opinion, the sales rep requested payment from me prior to closing escrow ,…read moreand that should have been the first red flag - I wish I could go back - the home had equipment in it already. As I recall, I declined to pay prior to officially purchasing the home, and subsequently paid for service on quarterly billing - as outlined in my service agreement. First time they came to my home, allegedly, the tech unplugged my furnaces pump - so I came home to soaking carpet, trim and dry wall - no accountability, in my opinion, from culligan in their response. They have screwed my billing up, and erroneously charged my card in error, in my opinion. Sent service techs out with the wrong salt. Their records don't match what sales or service tells them. Just - in my opinion - these guys are a mess. Totally disorganized, give no sense of being pros - in my opinion. A complete amateur hour mess - in my opinion. I would not recommend them to anyone. I even called Janesville and asked if they could service me but culligan corporate sets the service boundaries. Stay away. Buy your own equipment or find someone else. Review based solely off of my personal opinion, based off of my own exclusive personal experience.

Sent out water with dirt told they will not replace beware!!!!!…read morewas yelled at by delivery man.