Fantastic experience. Two personnel did a prewash of my car with a pressure washer before I had run…read morethrough the car wash. I appreciate their attention to detail. My best auto car wash experience to date.

H2 used to be my go-to car wash. Then they raised the price of their basic wash from $8 to $15…read more For almost double the price, I got the exact same wash and now I'm looking for another car wash.

For $15/month I can wash my car x1/day, 7 days/wk. Comes with free vaccum and rags to clean your…read morewindows and door jams. What could POSSIBLY be wrong with this place that it deserves anything less than 5 stars is beyond me. I was paying $50/month from where I just moved from.

I do not like giving bad reviews but hopefully the owner reads this and fixes the problem. Both…read moretimes I've gotten the top service like $39. It's been really not good. Interior looks just as bad if not worse than when you just get a basic. So bad that I just said yeah it looks great and drive off. *my recommendation is you have two people do the interior when they do the supreme. After one does it a second person goes through and does it again. A person paying for this Service will wait.

This carwash has a small, hot waiting room inside or you can sit outside on uncomfortable seats in…read morean unshaded area of the parking lot. Neither choice is ideal. On the upside, the various employees who clean the cars were all very respectful and polite. They also seemed like hard-working people. So the staff gets two thumbs up, but the facility itself could use some upgrades. Cruisers has been at this locations for years. Can they not afford a shaded canopy outside for guests? On the other hand, good job on your current staff. Please continue hiring quality employees as not all businesses prioritize this.

I went to cruisers on oleander about a year ago and had a great experience.. it was one of the only…read morefull service car washes in the area. They cleaned inside and out very well for $30, great customer service, great experience. Today. I tried the cruisers on college st.. poor experience. Not over the top friendly, ran the truck up on a curb (no big deal it's a truck) inside was only very lightly wiped down, water left on all weather floor mats I had to pull out and dump in the parking lot, and the rear view mirror was bent back. Little things are important! Won't be back, I might try the one on oleander again if I'm in the area.

took our volvo here the other day, just after it had traveled 3000 miles cross country. used the…read moreself service cleaning bay, and a week later the car still looks spotless. we have found our preferred wilmington car wash facility. would highly recommend wbaw!

I've been there twice and each time they did an awesome job on my Tahoe. Good price for what you…read moreget. I'll be back

I have been a client of Buff Masters for 16 years. That alone should tell you something about the…read moreway I feel about BM. I have never been disappointed with the service or the staff. Everyone goes out of their way to make your experience pleasant.

Parts of the interior and exterior of my car were done well and some areas were missed entirely. I…read moredid not realize this when I gave them a hefty tip. It was only later that I realized my dashboard did not get wiped down very well nor did the inside of my doors. There were areas that did not get vacuumed inside. There was an area on the outside of my car (which is in really great condition) but did not get washed. Well it may have gotten washed, but there was still a bunch of dirt on it. I paid for the $50 wash plus a nice tip and did not get the wash and vacuum vacuuming I was expecting. Also, the workers, who I know were probably very tired, we're not friendly. The gal in the office inside was very kind and helped me figure out what wash I should get.

I've been using Coastal Car Wash at Monkey Junction for quite a while now, and they continue to…read moreearn my business. One thing people need to understand is that this is a full-service car wash, not a $300 professional detailing shop. If you're expecting every tiny speck, scratch, and stain to disappear, your expectations probably aren't realistic. For the money, especially the Manager's Special, you get excellent value. It includes the basic service--prep wash, machine wash, underbody rinse, towel dry, wheel cleaning, interior vacuuming, window cleaning, dusting, and door jambs--plus a coat of polish, fragrance, and tire gloss. That's a lot more than you get from a typical drive-through wash where you sit in your car for three minutes and leave with a wet vehicle. I also appreciate that they offer additional services like steam cleaning, leather conditioning, hand waxing, and bug, sand, pet hair, and pollen removal if your vehicle needs extra attention. They make it clear they're willing to accommodate special requests whenever possible. What keeps me coming back is the staff. They're friendly, professional, and they work hard. On a hot, humid North Carolina day, these folks are outside cleaning vehicles one after another, and it shows they genuinely try to do a good job. Is every wash absolutely perfect? No. But compared to several other car washes I've tried around Wilmington, Coastal consistently does a better job and provides better value. One final thought: please tip the crew. They're working in the heat and humidity, moving quickly from vehicle to vehicle, and a few extra dollars is a small way to recognize the effort they put into taking care of your car. Highly recommended. I'll be back.

I went in today for a basic interior and exterior clean, paid $23 plus a $5 tip. The exterior was…read morefine, but the interior was terrible. There were still visible dirt, dust, and spots that were clearly missed, and it looked like the inside was barely touched. I expected a basic interior clean to at least look noticeably better, and that wasn't the case at all. For the price and a tip, this was really disappointing.

I decided on a Sunday night that I wanted to get my car detailed before I left for a trip Thursday…read moremorning. I used Yelp to submit a request, and heard back with pricing and details within the hour. I was able to schedule an appointment for Wednesday morning. Because I live within a certain radius of the shop (10 miles I think) they pick up and return the car for free. Wednesday morning rolled around, and they texted saying they were ahead of schedule and asking to come early. They showed up on time, we spoke briefly, they took some pictures of the car, and off they went. A few hours later I received word the car was done (way earlier than expected!). They provided a link to pay and dropped the car back off. This was the easiest detail I've ever gotten and the car looks great. I'll definitely use this business again.

I was disappointed with both the results of the work and the way the billing dispute was initially…read morehandled. I brought my new vehicle in expecting exterior detailing and scratch correction based on the discussions beforehand. The final result did not meet my expectations, particularly regarding the scratch repair and overall exterior finish. The invoice listed "One Step Paint Correction" with a hand wash service for $200, but later I was told the pricing was actually intended to be broken down differently. That was never reflected on the invoice itself, which created confusion and disagreement regarding the services performed. To be fair, after I raised concerns, the company did offer to redo the work and provide additional buffing at no extra charge. However, by that point I was no longer comfortable bringing the vehicle back because the situation had already escalated into discussions involving collections, theft of services, the sheriff's department, DMV involvement, and vehicle liens over what I believed was ultimately a disputed service issue. I did ultimately pay the invoice to close the matter out, but overall I found the communication and handling of the dispute unnecessarily aggressive for a customer who acknowledged work was performed and attempted to discuss concerns in good faith. My advice to future customers would be to make sure all services and pricing are extremely detailed and itemized in writing beforehand.

DO NOT USE A CREDIT OR DEBIT CARD. After using my debit…read morecard in the past, a little while later, I was charged $29 back in April 2026 for a membership that I never even applied for. I was also charged $23 on August 31, 2026 for a car wash that had never taken place. I can prove that because I had surgery and could not drive during that time. I feel like somebody got my card number from a past car washing at WExp, (assuming one of the employees who handled my card when I paid), and fraudulently used it to make these bogus charges. I never signed up for a membership, and I never got my car washed on August 31st.

If you go there, pay as you go. If you sign up for their "monthly plans" you can't get out of them…read more I have called every day and I keep getting the same message that no one is available to take my cal and then the line goes dead. I was able to leave a message once, but no one called me back. The Market Street location nearest the college is the worst, the best one is toward Porters Neck.

Beware. If anything goes wrong in the wash they'll gaslight you. Never heard back from corporate…read moreabout the issues I experienced either.

!!!CAUTION!!! Damage Caused by Car Wash Employee…read more I have been a paying member of this car wash since the location opened, despite the inconvenience of them having only one site at the same price as multi‑location competitors. During a recent visit, an employee manually forced my electric mirror closed while I was entering the wash, damaging the internal mechanism. The signage at the entrance only recommends closing electric mirrors and does not state that customers are required to do so. It also does not authorize employees to physically handle customers' vehicles. When I reported the damage, staff and management refused responsibility and relied on a general "not responsible for damage" disclaimer, despite the fact that the damage was caused by an employee's actions--not the equipment. No investigation or resolution was offered. After years of loyalty, the lack of accountability and refusal to address the issue prompted me to file this complaint. Attached are the pictures of the signs referred to in this review.

Great crappy self serve wash. Like they have the little dryer hose to dry your car after washing…read more Cheap vacuums too.

The vacuums here suck harder than any woman I've ever been with. I highly recommend this car wash…read more For $1 vacuum special you can't beat it any harder.