I went to the store and placed an order, was told it would be three - 5 days. 11 days later I…read morestarted calling the store, only to get an extremely rapid busy signal day after day for four - 5 days. Finally, I went to the store and they told me the item was an extremely hard to get item and could take months . I asked for a refund , and they said they couldn't give a refund because the item had not been shipped, instead gave me the phone number for their corporate office to get a refund . Upon calling the corporate office, corporate told me to go back to the store and demand a refund. Extremely incompetent people with an extremely incompetent business model . Don't shop here.

I went to GNC to start on a protein and some other supplements. Doug was great, recommended a good…read moreprotein to start out and was very informative. The next stop, Nick, helped with choosing a new pre-workout and to signup for for GNC Pro. He explained that I be getting my money back from the purchase and threw on an additional 600 points. Staff was great!

Great Clean store, great Customer service. The manager is very knowledgeable about nutrient and has…read moregreat advice!!!

I'm Generally Not Cool, but when it comes to building muscle, I am…read more I'm surprised that this place isn't already on Yelp because I've been here twice now and it's been here awhile. Most recently I was in here in Spring - even though I don't shop at GNC usually - because I wanted a top up on my protein, and they actually had some good vegan protein stuff which was the same price as the grocery store - but I'd rather support a little GNC than a massive grocery store. You can also get them online - sometimes cheaper sometimes more expensive - but the fact that this little place is here and doesn't have any reviews, and the fact that the guy here is really nice and that I got my protein here when I needed it even though it was nearly closing time, means that I definitely have to give them a good rating even though it's not the cheapest place to get your supplements and stuff.

Placed and order online - never got any confirmation they even received it, customer profile would…read morenot load "this page could not be found" so I went to the store at 10am (when they opened) and no one showed up. So at 10:15 I left for vitamin shop

The other review for this GNC location is pretty accurate! I needed some pre workout and some bone…read morebroth protein. I asked the guy at the counter which flavor of a specific brand was most popular. He said well I'm a personal trainer I'm only here for two days a week so......I said so you don't know? He said well if I were you I would get that other brand. I told him it makes me jittery. He's like well that other brand is better than what you want. I got what I wanted, they didn't have bone broth protein, and to say the least the personal trainer meathead was no help whatsoever! Go to another GNC this location is no help.

Crappy customer service. I called to see if they had a particular name brand product but they…read moredidn't have it. I asked if they had a similar product of their own and was plainly told they didn't without even asking what it was. I asked if he could look in his inventory system and was told they weren't able to without any further explanation. I thanked him for his excellent (not) customer service that I would leave a nice review on Yelp for his lack of help, then he started to stutter and explain that he had no way of looking it up. I thanked him again and said not to worry, that I would give my $25 plus to another store willing to help.

The gentleman at the counter knew exactly where everything was, and I was able to get in and out…read morevery quickly. He even helped me create an account here for $5 off.

Knowledgeable staff, great personal service…read more I have been to GNC twice in the last week. This location and Easton's. the staff is helpful and knowledgeable without being pushy (except for their membership card but I already have that). They explained the products thoroughly and answered all my questions. Much appreciated!

Went in to re-up on my protein shake and utilize the awesome sale for BOGO 50%. Based on googles…read moreinfo they opened at 9 and of course sometimes that data is outdated. I showed up about 10 minuets before their posted opening time and Khari graciously opened the door. He also shared advice regarding the points program that was very useful.

I had gone to GNC For some pre-work out about a week ago. Unfortunately, the stuff I had gotten…read moredidn't work well with my body. I had no idea where the receipt went. I called and talked to the manager Brandon and he was wonderful! He was kind and understanding! I went back and got a different pre-work out with no fuss! By far the nicest GNC I've been to.

There are GNC locations all over....are they corporate or Franchise?…read more This is a franchise store and sits just east of I-71 and a corporate store sits just west of the freeway. THEY ARE EXTREMELY DIFFERENT....NOT PRODUCT.....IT IS EMPLOYEES....HERE THEY HAVE SUCH A STRONG ABILITY TO SERVE, THEIR DISTINCT PRODUCT KNOWLEDGE CANNOT BE QUESTIONED AND THEY DEFINITELY GET TO KNOW EACH CUSTOMER. Ben, franchisee, and his associates go through so much more than a corporate store employee I believe. I am required post Dx of non-cancer Leukemia to have very specific supplements including Protein Drink, vitamins and more. I recently had what we think is only a second Traumatic Brain Injury and due to brain dysfunction again we've added to what my medical team demands....the guys care. I tried The Vitamin Shop at Lennox Station and no way will I go back....employees didn't care about me, couldn't answer questions where I could understand and never gave me the courtesy of follow up. Family tried to pick up my needed product in Grove City from the corporate store and it was a cluster. I spend big bucks each month and I deserve and need attention to my specific requirements....I get all that and more from Ben, Bobby and Jake. Here's my twist....at 57 years, 6'5", 290, I honestly was intimidated, embarrassed and hesitant to trust or even attempt to work with young healthy 'body building' types.....I don't know but I'm assuming that the guys picked up on that and decided that my fear had to go. They treat every customer with utmost respect and attention.....the corporate store across the freeway sure isn't anything like in describing and neither is The Vitamin Shop at Lennox Station. I'll be in need of these very specific products required by my medical team and Ben's franchise locations well be my go to. Ben has this store in Grove City and one in Dublin and will soon open in Westerville. I guarantee that any newly hired associate with Ben will have more than required training, product knowledge and those soft skills to meet specific needs of clients......You need to focus on your improved health and not accept less then the best. Visit this franchise east of 71 in front of Home Depot, beside Starbucks....

Prices seemed high but I may be unfamiliar with the average. Customer service was really helpful…read morehowever and helped me pick a great product.

I did not make a purchase here but found a nice selection of what I was looking for. I was in a…read morehurry, I'll go back. I was greeted, offered assistance and greeted again as I left. I like that .

Such nice service - Vince will help you pick something out if you need it, or you can find what you…read moreneed on your own. He has a great selection of products, is super knowledgeable, fair prices, and you're supporting a local business when you buy here instead of online. Definitely recommend stopping by!

Great supplements, great prices, guy who owns it is nice enough but also don't see why everyone in…read morethese reviews acts like he's the most interesting person they've ever met lol. He never says much. Walking in the door and seeing "DOGE" homemade preworkout with Elmo's face on it for sale along with some other political looking preworkouts that looked like they'd been mixed up in the owner's garage had me raising my eyebrow a bit. At best, it's unprofessional and a discredit to an already questionable and sketchy industry. Will I be back? Probably. I come here to buy protein, not to judge political views. However since the point of google reviews is to be a judge Judy, i felt the need to make this review. Kinda weird. Owner's response on google maps to this review is also sus. He mad tho