Out dated machines in the gym. Gym staff a rude, no actual interest in the job. Staff in swimming…read morepool decided to have a go at me for swimming in the wrong direction but letting other people do just as i did. Lost my second job and couldnt pay for mine and my partners membership. Im trying to move somewhere cheaper. Cant really afford christmas for the family. Just about getting by for food and furzefield gym are forcing me to pay £50 for both of us for the next 4 months. Dont bother. Go to pure gym in near boreham wood. No human compassion, lack of empathy.

Very disappointed with the reopening of the leisure centre. After arriving at the gym we were…read moregreeted with a huge queue due to the systems being incredibly slow. After paying, we were left to find out for ourselves that the pool was closed down to one lane for ten people, with the rest of the pool left empty. The life guards then started to kick out the slowest of the swimmers before the session was half way through due to two swimmers trying to over take all the others. On the website there are strict rules of no overtaking but it was the slower swimmers who were kicked out. No where on the website does it state that you need to go as fast as you can and that everyone needs to keep up with the fastest swimmer! Let alone the fact that they squeezed us all into one lane. the staff were incredibly rude demanding the slower swimmers to "leave now" when asking why we need to leave, we were told that we were all keeping up the two fast swimmers. This is a huge disappointment due to the excitement of the pool reopening. Maybe if you can't stick to your own rules it would be best to stay closed until this virus has all blown over. It's terrible to advertise one service online, pay for that service and then be rudely told to "leave now" with the horrible attitude one of the staff members had. Hopefully they will clean up their act, but until then I would suggest giving it a miss unless you're the fastest swimmer in your class.

This leisure centre represents the community in ways that Barnet Copthall and Hendon (both also…read morepart of the GLL brand) can only dream about. It is much newer than several of its sister branches and, despite being part of GLL, feels local, is used by every demographic and oversees pretty much any activity you could want (aside from swimming facilities). The car park is surprisingly spacious (despite the appearance of the driveway), and there is now plenty of space for all kinds of vehicles now that they have repainted the lines. On arrival, the desk is always manned by at least one informative and relevant staff member (more on the irrelevant staff members below) - just show your membership card, receive a wrist band, and you're ready to go. Burnt Oak Leisure Centre provides *take a deep breath*: aerobic classes, cardio equipment, a creche, weight machines, free weights, badminton courts, squash courts, teen gym sessions, football courts, karate lessons, yoga classes, ante- and postnatal classes, birthday parties, and individual support for seniors and people with all manner of physical/mental impairment. (The latter is actually very impressive - they provide a one-on-one service for those who, for example, are legally blind, walking you from gym machine to gym machine as necessary. I applaud their endeavours.) I've seen every kind of person use the Burnt Oak facilities -- a much nicer, broader spectrum of your average North London suburb than I've seen visiting Copthall. With the constant presence of a staff member in the reception area, one becomes quite familiar with the receptionists and it's nice to see the staff remember the gym-goers and develop a rapport. Speaking of staff, I have had to remove a star from this review on account of some really obnoxious people (who have no bearing on the really LOVELY staff with whom I've had the most interactions). Every now and then, there's a receptionist who seems appalled that you need her assistance with something (like entering the gym). Moreover, there is one 'manager'-type who gets very defensive whenever a customer wants to ask for further information or -- god forbid -- make a complaint. According to this woman, it's always not her fault, there's nothing she can do, we should ask head office, and if all else fails, "It's a matter of health and safety." [It's also a little small for the number of people entering its doors, which means you have to wait for certain machines during peak hours] That being said, I really heart this place. Assuming you manage to navigate the GLL registration process (get a lawyer and an English lit professor to help you), you can rest assured there's something here for you.

This leisure center is absolutely a waste of money and time for many reasons:…read moreThe gym room with equipment smell so bad, the ladies changing room even worse the lockers have black dirt inside, the receptionist can never book you a class, you have to do it online 2 weeks prior or they put you on waiting list but then they decide that no you cannot be on waiting list because 4 other persons are also on the list. Honestly, the hygiene there is really bad, the customer service non existent and you won't get a class if you are not super super organized for 2 weeks in advance this because they have some classes and only one room.....If you complain to the manager he will start to shout at you......

love the place used to visit my grandad Derick here with my sister and cousins, pool tables, dart…read moreboards, bars, discos, outdoor pool, hot tub, tennis courts static caravans to rent my grandad used to drink and smoke allday everyday and take few footseps back to his lil place, it was the life wanted.

I was a member here for a number of years and loved it, circumstantially I am no longer a member…read more Resources were'nt bad but limited, which suited me... there were a few youngsters strutting around and posing. I'd rather work hard for 40 minutes, shower and leave. There used to be an opportunit for a good sports massage next door but this has moved, sadly. One of the better gyms in the area but there is no pool.

Expensive and poorly run. lots of good activities and classes for kids, which is the reason for…read morebeing a member.

I used to take my daughter swimming here a few years back and they also had a mad kids playtime on…read morea Friday morning, bouncey castle, ball games and who remembers what else. It's a great venue but very limited in respect of refreshments. Suits its purpose for swimming but I never used the gym, tennis courts etc.