The Vape Escape (TVE) is locally owned and operated. TVE is not a fancy place but what's unique is that they make e-liquid to order using 50+ flavors you can mix & match The store has very low employee turnover so you will always see a familiar face at TVE. While it's great to see a familiar face, I haven't seen any diversity among the employees that work with customers, (i.e diversity in color, age, race, gender, physical ability.) Nonetheless, the owner and the staff members are all very knowledgeable about the vaping industry, the current hardware (especially knowledgeable in what they've decided to use personally and/or sell.) Moreover, their e-liquids are definitely worth a try if you are on the fence about it. They sell about 40 name brands and the others are their in house brand. You can try their in house e-liquids in various combinations right there, in house. Remember that you must be 18+ to enter the store and if they are in doubt about your age, you will be carded. I've seen minors carded and get embarrassed w when kindly asked to leave. I give TVE 5/5 Stars for customer service and for standing behind what they sell whether it be e-liquid or merchandise. If you're familiar with the vaping business, most sales are final. If the TVE owner or manager thinks the items you've purchased are defective and brought back within a few days off purchase, he will make sure it's corrected right then and there to your satisfaction. I give TVE location itself 2 out of 5 Stars. It's located in an outdated strip mall in the Cary/Morrisville area where I'm sure the rent in inexpensive relative to other skipping address in the same vicinity. I can say that entry into the shopping center, parking and exiting the shipping center CAN be a little challenging because Maynard is such a busy road, particularly where they are located, near a major intersection. But it's a good thing because that probably gives TVE more visibility from Maynard that, in turn, probably increases foot traffic. However, it's tough to get in and out of your new to this area. However, there is a traffic light that helps make it easier. Also, I give the inner store appearance and outside signage a three out of five stars. It not a hipster spot, imo, but young people, meaning young adults over 18 but Uber 25 years old, are there quite often, visiting their friends that work there. Speaking of the staff, when I see them on the sales floor or at the service counter, they are very chilled out, almost to the point of seeming a tad lazy depending on the day. I think some of that is part of this vaping subculture, some of it is generational, some of it is individual personality and much is probably the company culture and the standards that employees are asked to follow (or not given guidance on at all). If it the owner is there, they don't improve so it's condoned behavior. Employees don't always stand up from the couch, bistro take or desk chair as soon as customers enter. They do what's acknowledge your there and that is good. However, even still, most of the time, they are vaping in clients faces, eating in clients faces, taking to each out loudly, yelling across out the floor to each other, playing on their phones or other electronic devices while lounging around in the client seating areas, etc. Those things should not be done in front of customers period. It's unprofessional. Those areas are intended for clients relaxation, not employees. They should have a break room, out of site for that. Even the office area and be out of site honestly. The employees also often have their personal friends coming to their job to visit and horse around while they are supposed to be working. They ignore customer needs if they have friends dropping by and staying for lengthy period of time. A couple times, one employee had to ask his friends to stop using profanity (cussing) in front of customers and to settle down because they were obnoxiously loud. He had about six male friends there, chillaxing and just playing around on a Friday night and they weren't buying anything. In fact, they were talking about the best way to smoke some kind of liquid marijuana snuggled back to NC from marijuana legal states, talking how best to bring it back here and how to smoke it with a vape set up. They even pulled a couple of customers into that conversation. If I were the owner and saw or heard that? I'd be livid and the employee would be fired or suspended immediately. In closing, there are some things that can be improvedb upon and there are things that they do very well @ TVE. My advice is simple; if you vape, take the time to visit and to form your own opinion. They are worth it especially if they clean up the employees actions! read more

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Love Robert & TVE. However, the cashier, Erin, is just about the most unfriendly and least helpful person I've EVER met in all of my retail experiences.... did I say the worst EVER yet? Robert, do what you gotta do. She is hurting your business. Maybe my skin is the wrong shade of deep brown? Maybe she is always looking like she's smelling foul air? Dunno. What I DO KNOW is that I'll go elsewhere with my hundreds of bucks per transaction until she's gone. Facts. read more

This place is a five star establishment. The owners care, the selection is amazing, you simply will not find a better Vape shop ever. I will be going here and only here. Thank you thank you for being the best. -Kevo read more

I am new to vaping and saw the good reviews on Yelp and decided to try this place. Good choice! I knew nothing about vaping and felt a little uneasy going in but lucky for me the crew is very friendly and knowledgeable. Plus, they didn't judge me at all! They explained everything and made suggestions with no pressure. Very happy with the service and the products. Thanks guys! read more

Knowledgable, friendly, chill environment. Very clean and nice shop! We got the pop clouds cotton candy flavor. Was very good! They taught us how to set up our stick and we're very helpful. A lot of regulars came by while we were there. Seems like they build great relationships with their customers. read more

This is the only place I know of that is designed for a vaping enthusiast. Other places don't really have much knowledge. Here, they will know about a variety of tanks and mods. They always have my coils in stock and it's the only place I can find any coils for my crown IV. I'll be a repeat customer read more

Fantastic Vape shop. The staff is very knowledgeable and can always help you find exactly what you're looking for. I was looking for a smaller pocket sized mod for on the go occasions and Dylan recommended the Smok Nord and I love it! It was everything I hoped it would be and more! If you have any questions you can ask these guys anything about the Vape industry and get a solid answer. Definitely give The Vape Escspe/ The Vape Escape 2 a shot!! HIGHLY HIGHLY recommend!! read more

The store is nice and tidy, and they seem to have a good variety of stock on hand. I can't say that I actually liked going here because the staff was a bit too unfriendly for my taste but it is a nice store. My main issue is the pricing is quite high, and the overall demeanor of the staff is a bit shady. read more

One of the nicest vape shops I've ever been in. The owner & staff were very helpful & very nice. Wish we had this shop closer to North Alabama! read more

I like this vape shop for a few main reasons. 1. No, it's not glamorous like Avail and other similar vape shops. There are some nice things that should encourage you to at least stop by one day. 2. The staff is pretty knowledgeable. There are typically two guys there at a time and if one doesn't know the answer, it's very likely that the other guy will know. They are not just knowledgeable about what that sell but also about things they don't sell. Big Plus! 3. They mix the juice right there based on your needs. Flavoring, VG and PG. Day you keep getting coughing off of your juice, they can recommend a better mix for you. 4. They are very affordable. I suspect that they don't pay as much in rent as say, Avail, and they pass that savings on to YOU, the consumer. 5. They usually have some pretty good and affordable set ups for the new vaper as well as the experienced huge vape cloud puffer! LOL Give them a try if they not out of your way. read more

Absolutely top notch! Knowledgable, friendly and outgoing service. Very reasonable prices and good sale items make this shop a must visit.

I was in town from Alabama and needed a new coil. These guys were very friendly and helpful. Will definitely visit again.

Friendly, Experienced and Place to help you help Vape! I have been trying to move from cigs to vaping, and the place I thought would help suddenly went out of business. I have found that in this situation, there was a bit of good Karma because I found "The Vape Escape" near the corner of High House and NE Maynard in Cary. The experienced staff makes sure they understand the customers desires with products they recommend. They are not driven by selling high price e machines, rather matching the right product to the customer-ease of use, types of liquid, CBD use and many other questions someone new (like me). They have ample supply of all types of vaping supplies, and are pleased to take the time to make sure you have the supplies you need! Whether you know what you enjoy to vape, or like me new to vaping, bring your needs to Vape Escape. I think you will feel the friendliness and the desire of the staff to make you enjoy vaping by finding the right unit and liquids to get you to the right smoke and perfect liquids you need for your perfect smoke! read more

The staffs super friendly and always make my boyfriend and I feel welcomed! This is my go to shop. I can always find a good flavor there!

I have been in here several times and have had a good experience every time. They always point me in the right direction and are pretty friendly folks. They have a tasting bar set up not only for their own juices but for other juices they carry, and they don't hover over you while you try stuff out. Great shop to go into. read more

I enjoy shopping here and I visit at least once a week for my e-liquid and devices. The owner is extremely knowledgeable and helpful. There are a few cheaper options, but I choose to shop here because the staff is always nice. I've never felt pressured or like they were trying to sell me something I didn't ask for. read more

Super awesome store!!! After a bad experience at another vape store in town...we came to these guys. They helped us out...hooked us up with some free juice and accessories for our vape...and really helped us out! We highly recommend these guys! read more

These guys where great very informative about helping me do my first build with the product, today I bought what I thought to be a Kennedy RDA and when I got home and looked for my rda on the Web found that I actually bought a Kennedy clone that they neglected to mention and for triple the price that I found the clones online selling for. If you are new to Vaping I don't recommend going to this store if you know what you are looking for and are experienced in vaping (which I'm new to rda's) you will be OK. Point being I am happy with my clone rda great vaping just a little frustrated that I was mislead. read more

These guys are great. They were helpful without being snobby and very informative. Really nice shop with a good selection and a tasting bar. Will definitely jeep going. Very glad I found their shop. read more

This is the best shop in the triangle. Great owners, the employees know their stuff. I started going there because of the eliquid. Being able to mix flavors, pick your nic level and pg/vg ratio. But now their in house premium liquid is some of the best I have used. Try them and thank me later. read more

If you're looking for a local vape shop that knows their stuff and are just all around friendly people - this is the place for you! Rob, Tina, mark and Troy can all help you out with whatever you need from juice to tanks to coils and anything else! I've been a customer for years and there are many reasons for that! Solid 5 stars! read more

This place is god awful. Back in the day it was very good, had a lot of good flavors. Nowadays there juice is literally terrible. they sold me some green flavor (I forgot the name of the flavor) and a new coil for my tank. all the juice did was proceed to burn my coil and taste like shit. this wouldnt be that big a deal if this was the first time this happened but it has happened the last 5 times i went there. I buy juice and then it is either harsh as shit or tastes awful and burns my coil. what happened to this place man? it used to be the definitive vape place in cary but now it is literally gone to shit. my recommendation? take you money to a quality vape shop and forget this place your coils and will thank you. read more