The owners, Rob and Tina, run a first-class operation and every visit to their store is enjoyable…read more They are friendly, helpful, very knowledgeable about the products and passionate about their business. Going to their shop is a delight. They offer the kind of service that is sorely lacking in large-scale operations. You feel like they're your friends and that makes all the distance. Even though I am moving further away from both location, it will be worth the additional drive time to continue giving them my business and my support.

The owner is so genuine and personable! We will always return back to this location for everything…read morevape we need! Thank you again!

NEVER GO TO THIS SHOP....owner is a complete asshole. I had the day off of work and some time to…read morekill so I bought a couple things and was doing research before I made a 200-300$+ purchase. Apparently an hour is too long to spend in the store because the owner/manager pos told me to leave. This place has horrible phone service which drained my phone battery and while wanting to make an educated decision on an expensive purchase my phone died and he did let me charge it. But not long after he cited that as a reason to ask me to leave like I was lounging around in his shop. Go to TJ smokes or any other shop. Never giving this store another dollar, only bright side is the nice girl he hired who was very accommodating. Do better.

Was out here in the area and seen the shop so decided to check it out. Few years back I had a shop…read morelike this and always curious to see current market. Service - The person who helped me out was very nice, chill, and helpful. Venue - Good size place with plenty of vape products, juice and disposable vapes. Also a glass selection and a cigar room. Prices - Seem like the avg going rates. Parking - Lots of parking in the complex. Overall chill spot near a Brewery and dim sum place .

Great service and relaxed atmosphere. Everyone was friendly. I highly recommend this spot…read more Variety of cigars.

From the owner: New local smoke shop.all of your CBD,vapes and smoking needs.smokers lounge available and hookah…read morerental.

The Vape Escape (TVE) is locally owned and operated. TVE is not a fancy place but what's unique is…read morethat they make e-liquid to order using 50+ flavors you can mix & match The store has very low employee turnover so you will always see a familiar face at TVE. While it's great to see a familiar face, I haven't seen any diversity among the employees that work with customers, (i.e diversity in color, age, race, gender, physical ability.) Nonetheless, the owner and the staff members are all very knowledgeable about the vaping industry, the current hardware (especially knowledgeable in what they've decided to use personally and/or sell.) Moreover, their e-liquids are definitely worth a try if you are on the fence about it. They sell about 40 name brands and the others are their in house brand. You can try their in house e-liquids in various combinations right there, in house. Remember that you must be 18+ to enter the store and if they are in doubt about your age, you will be carded. I've seen minors carded and get embarrassed w when kindly asked to leave. I give TVE 5/5 Stars for customer service and for standing behind what they sell whether it be e-liquid or merchandise. If you're familiar with the vaping business, most sales are final. If the TVE owner or manager thinks the items you've purchased are defective and brought back within a few days off purchase, he will make sure it's corrected right then and there to your satisfaction. I give TVE location itself 2 out of 5 Stars. It's located in an outdated strip mall in the Cary/Morrisville area where I'm sure the rent in inexpensive relative to other skipping address in the same vicinity. I can say that entry into the shopping center, parking and exiting the shipping center CAN be a little challenging because Maynard is such a busy road, particularly where they are located, near a major intersection. But it's a good thing because that probably gives TVE more visibility from Maynard that, in turn, probably increases foot traffic. However, it's tough to get in and out of your new to this area. However, there is a traffic light that helps make it easier. Also, I give the inner store appearance and outside signage a three out of five stars. It not a hipster spot, imo, but young people, meaning young adults over 18 but Uber 25 years old, are there quite often, visiting their friends that work there. Speaking of the staff, when I see them on the sales floor or at the service counter, they are very chilled out, almost to the point of seeming a tad lazy depending on the day. I think some of that is part of this vaping subculture, some of it is generational, some of it is individual personality and much is probably the company culture and the standards that employees are asked to follow (or not given guidance on at all). If it the owner is there, they don't improve so it's condoned behavior. Employees don't always stand up from the couch, bistro take or desk chair as soon as customers enter. They do what's acknowledge your there and that is good. However, even still, most of the time, they are vaping in clients faces, eating in clients faces, taking to each out loudly, yelling across out the floor to each other, playing on their phones or other electronic devices while lounging around in the client seating areas, etc. Those things should not be done in front of customers period. It's unprofessional. Those areas are intended for clients relaxation, not employees. They should have a break room, out of site for that. Even the office area and be out of site honestly. The employees also often have their personal friends coming to their job to visit and horse around while they are supposed to be working. They ignore customer needs if they have friends dropping by and staying for lengthy period of time. A couple times, one employee had to ask his friends to stop using profanity (cussing) in front of customers and to settle down because they were obnoxiously loud. He had about six male friends there, chillaxing and just playing around on a Friday night and they weren't buying anything. In fact, they were talking about the best way to smoke some kind of liquid marijuana snuggled back to NC from marijuana legal states, talking how best to bring it back here and how to smoke it with a vape set up. They even pulled a couple of customers into that conversation. If I were the owner and saw or heard that? I'd be livid and the employee would be fired or suspended immediately. In closing, there are some things that can be improvedb upon and there are things that they do very well @ TVE. My advice is simple; if you vape, take the time to visit and to form your own opinion. They are worth it especially if they clean up the employees actions!

Love Robert & TVE. However, the cashier, Erin, is just about the most unfriendly and least helpful…read moreperson I've EVER met in all of my retail experiences.... did I say the worst EVER yet? Robert, do what you gotta do. She is hurting your business. Maybe my skin is the wrong shade of deep brown? Maybe she is always looking like she's smelling foul air? Dunno. What I DO KNOW is that I'll go elsewhere with my hundreds of bucks per transaction until she's gone. Facts.

The service is always helpful and friendly! It's quick and efficient as well! The bad b*tch…read morestickers are also top tier!

DO NOT RECOMMEND! The owner is a complete asshole and has…read morezero respect for the people that pay his bills (customers). Lost a customer for life just by being a dick from the moment I walked in the store. For example, after asking 1-2 questions about the product I was looking at buying he started acting like a child with a temper tantrum, just shrugging when I'd ask something, or answering something like "whatever man, you gonna buy something or not?!". Mind you, this is *maybe* 5 minutes I've been in the store, and most of that was just me waiting to ask if they had what I was looking for. It shouldn't be too much to ask that a store you're patronizing treats you with respect and dignity... let alone answering simple questions about the products they sell. Terrible experience.

I wish I remembered the name of the person who helped us, she was fantastic. Gave us a rundown of…read moreall the products since it was our first time visiting and all her recommendations were great! The caramels were AMAZING and everything was reasonably priced!

Ive been a customer here for over two years and I always come back because of how convenient it is…read moreand their selection of products. The staff is always super friendly and helpful. Most of their products are good quality and at a competitive price.

Smoke World advertises on Fridays business hours begin at 8 AM EST. Actually that is not accurate…read moreas they had customers waiting outside on 9-06-2024 @ 8:01 AM, - 8:25 AM I kid you not and No sight of an Employee! Some of us left. And this routine has happened with other customers frequently. I guess whomever was told to have the business open at 8 AM EST on 9-06-2024 , did not get the "Memo" or is living in a different time zone or was smoking literally a little excessive and failed to realize he had a job to do .....?

They have everything you need at good prices. The staff is nice and trustworthy. It's always a fun…read moreplace to visit

They have what most of NC doesn't havenot used to having to SEARCH for pot pipes and accessories …read more But she was very cool.

good selection and service, guy who helped me find what i needed also had great recommendations and…read morenot too bad in terms of price

Seriously the best vape store around. Kyle is super knowledgeable and very nice... I would give…read morethis place 10 stars if I could

Very clean and organized store. Great selection of products at a fair price and friendly staff…read more Rewards program for free e-juice.