First, let me preface this review by saying that I had a Miele demonstration a while ago by the owner, Rick. He was attentive, super knowledgeable, and friendly. During this visit, I worked with his associate Tracey. He was superb in every way (friendly, extremely informative, etc). I went into their store (in Renninger's) well-researched and was ready to haggle over pricing. Tracey was sincere, genuine, and didn't pull any punches. Their pricing was lower than any online pricing I had seen...no hassle whatsoever..so refreshing! BTW, they will match online pricing, also, if necessary. The Vac Shop offers maintenance and has in-stock parts available, also. When I was ready to leave the flea market, I was able to pull right up to their particular location, and Tracy loaded my new vac into my vehicle for me. He also included a few extra vacuum bags!!!! I LOVE my new Miele and am so glad that I was able to buy with confidence at such an excellent establishment, The Vac Stop!!!! read more