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    The Vac Stop

    5.0 (3 reviews)
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    Appliance repair

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    Road Runner Appliance Repair - The state that Roadrunner left the dryer in prevented second opinions and the use of the old dryer after the outlet was repaired.

    Road Runner Appliance Repair

    (7 reviews)

    Justin and Logan installed our new LG dishwasher today…read more Everything finished and cleaned up, Justin took the time to get me started in the manual. Thanks again y'all for the experienced installation and time to complete it.

    I recently regretted doing business with RoadRunner Appliance Repair. When I called them, they…read morerequired a prepaid $160 trip fee, which I found odd, but since it was applied to the repair, I paid it. RoadRunner visited and determined my dryer needed a control board, which they ordered. About two weeks later, the technician arrived with the part and began working in my utility room without announcing his presence. After installing the control board and even replacing the motor, the technician, named Justin, declared the dryer unrepairable. I contacted the company after he left because I was very unhappy that my dryer was left in pieces, with none of the internal components connected. I spoke with the office manager, who informed me that their policy is to leave unrepairable items disassembled. After much discussion, I was refunded the initial $160 trip charge. Based on RoadRunner's assessment, I purchased a new dryer, installed it, and encountered the same issue: the unit would turn on and immediately shut off. I checked the electrical connection and discovered a neutral fault in the outlet. The outlet should have been the first thing the technician checked, but instead, they destroyed a perfectly good dryer. Their incompetence has cost me the $800 I paid for the old dryer and $500 for the less expensive replacement. On 11/25/24 I requested a call from the owner to discuss options for resolution, but my request has not yet been honored.

    Hartman's Appliance Repair - Appliance Repair

    Hartman's Appliance Repair

    (126 reviews)

    John Young, Horizons West / West Orlando

    When our dryer broke down, we hired them to investigate and see if they could repair it. I called…read moretheir number and was greeted by a friendly representative, who informed me of the 20 dollar call free, as well as a 120 dollar fee for them to investigate and if we don't hire them to repair it. The specialist came within schedule, and investigated our dryer. He spent about 1/2 hour to investigate as well as disassemble the control panel and other parts, and mentioned something about the heating element and another component being broken. He informed us that it would be better to buy a new dryer as the costs of repair would not be worth it (around 450 dollars). We appreciated his honesty and told him we will buy a new dryer for a store. Thus, we paid 140 dollars for the specialist to come and investigate, but no repairs. It was definitely costly, but we did appreciate their honestly. I also noticed that he had what looked to be a body camera, which wasn't mentioned. Thus, if being filmed rubs you the wrong way, it may be good to hire someone else. While I would recommend their service, I may check directly with the manufacturers if they do repairs as just the cost of the investigation from Hartman's was quite expensive.

    Great Customer Service!!!…read more I called Hartman's Appliance to schedule a repair on my whirlpool front load washer in my MotorCoach, after dealing with another appliance repair company in south Florida during a recent trip and totally getting ripped off but that's another story, I was relieved to find a appliance repair company with integrity. The other repair company I thought had trouble-shot the issue which was a simple door switch but after the Hartman Technician looked at the washer and lookEd online, he found the washer had issues with an interface module that whirlpool has issued a recall that will require me to get authorization through whirlpool before this issue can be resolved but the technician did provide me with all the information I need to get the problem resolved. Being the other appliance repair company stole the door switch part he removed and has refused to ship me the old part, the new replacement part or refund the $148 he required prior to ordering the part. The Hartman Technician installed a new door switch and put the washer back together and walked me through the whirlpool recall / repair process, so they will definitely be involved once things are settled with Whirlpool. I cannot say enough about the customer service they provided from the start of the process which began with Pattie who took down the details and set up the service call, she was awesome and I really appreciate her communication skills, I also know Christine was involved to ensure the tech was provided with accurate information and finally the technician I'm sorry but I think he name was Jason he was very knowledgeable, professional and took great care when working inside my MotorCoach while working on the washer. I hope to work through the whirlpool warranty process as soon as possible and have Hartman complete the repairs. I will definitely call them again anytime I have appliance issues...

    The Vac Stop - homeappliancerepair - Updated May 2026

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