Evan was awesome....! He came in, made friends with our dishwasher and then diagnosed its problem…read morewithin the first minute. Evan then proceeded to put on a Cirque du Soleil performance as he contorted to get underneath the dishwasher to fix the issue. His Chiropractor must love him! Couldn't recommend him more highly and his cost was very reasonable...Don't tell him that or he might raise his prices!

They showed up on time, but could not diagnose my problem. I think the tech might have gotten…read morefrustrated. He tried a couple things before he gave up. He asked for service fee payment, I paid it. He didn't give any suggestions of how to move forward. He asked how hold the machine was, and walked away as I was answering, got in the truck and left. It was very odd. Machine still not working and no idea what's wrong with it.

Excellent serviced extremely knowledgeable. They couldn't find the serial number on my…read morerefrigerator, but the gentleman was very experienced and fixed it anyway.

My upright freezer stopped working. At 2:00 pm I called Mr. Jones and he came right over. He…read morediagnosed the problem within 5 minutes as a clogged drain. He fixed the issue and told me to put a water bottle in it overnight. If it is solid ice by morning, the issue is fixed. Next morning, success! He also gave me tips to keeping a freezer running well when in a garage environment with these excessive temperatures. I highly recommend his services.

Amazing service. They were actually the third company I called out to fix my Jennair refrigerator…read more They spent the time to find the problem even when it took multiple trips. They were always fair about the charges and made sure that we were taken care of. I don't think you could ask for better customer service from a company. Super knowledgeable about different products and efficient at scheduling. Can't say enough good things about This small family company.

Be careful with this company. We called them because the refrigerator was making a very loud noise…read more The technician came and said the fan and the thermostat sensor needed to be replaced. They charged $407 that same day, demanding full payment or they wouldn't proceed with the work. We made the payment, and the following week the technician returned and performed the repairs. After the technician left, the refrigerator started making the same noise again. We called, and the technician came back a few days later after we reported that the noise continued. From the very first visit, we explained the urgency of fixing the refrigerator: my father is bedridden and seriously ill, and my mother is also elderly. They are home 24 hours a day, and the constant noise is very distressing for them. When the technician returned, he had a negative attitude and insisted it was impossible for the refrigerator to still be making noise because he had already replaced the fan and the thermostat sensor. He simply refused to replace the parts again. We have called multiple times--both my father's caregivers and I, his daughter. At first, they said they would come to check it, but they never showed up. It has now been over a month, and what Mr. Alex tells us is that the manager says they will not return to my parents' home to inspect the issue because they already did the work and installed a new fan and thermostat, and they are refusing to honor any warranty. Because my father is bedridden, the day the technician came to perform the repair, only my father and one of the caregivers were present. I could not be there because I was at work. Now my father, a sick veteran, has lost $407, and this company refuses to repair what they were paid to fix.

Our clothes washer stopped working properly and we made an appointment for Manny to come and…read moretroubleshoot. He arrived during the prearranged window of time and started investigating the problem. Unfortunately, the part needed was pretty expensive and we decided to purchase a new washer for only $200 more than the repair total would have cost. Manny is thorough, honest and we will certainly call on him in the future for any appliance repairs we may need. Great experience! Thank you!

This is a good business. He came out to do an estimate and returned on the holiday. I'm an older…read morewoman and it's difficult to find a business that does not pad the bill He was prompt and answered my questions. He said if anything went wrong to give him a call.

Requested a repair got a confirmation text for 330-430 it's 5 now. No call no show. Tried calling…read morejust get phone is busy

Telephone is always busy, scheduled time and date via their web site…read more Received text confirmation yet no one showed , still havent. Tried to call yet phone rings busy.

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Victor was freaking amazing!!!! Diagnosed the problem over the phone and it was exactly that. Came…read moreby knocked it out and didn't try to beat me over the head with the price. Will definitely do business again!!!

Excellent service. His labor rate Is a little pricey but he arrived on time and installed the ice…read moremaker quickly And was in his way.

Wilfredo was extremely professional, punctual, and polite. Completed the work in a timely fashion,…read moreand followed up to ensure everything was working properly.