Hands down one of the best customer service experiences I've ever had. We ordered 1000 tri-fold…read morebrochures for printing and their machine broke after folding only 300 of them. They hand folded the other 700 and still had the order ready on-time and they turned out perfect! Not to mention how pleasant and friendly they were. This will be my go-to store for printing!

I love coming here for printing/faxing/ mailing needs. Everything is straightforward and easy to…read moreuse, there are always helpful people working. I sometimes ask about other services and they provide a lot of good, detailed information. Aaron is usually the one helping me. He is so honest and helpful and cheerful. I feel like VIP whenever I go there.

The people behind the counter are knowledgeable and respectful. They have lots more services there…read morethan just mailing packages. I took two boxes of old records there to be shredded and their cost was much more reasonable than some companies that specialize in that.

Considering they are saddled with processing tons of Amazon returns constantly, they can get you…read morethrough the line in a timely manner. I've never had to wait more than a few minutes.

They Do bother to post their new hours on line and they are…read moreshort staffed which makes them three hours less than they claim 9am to 6 now, which makes it very hard for people that are working to use them.

Absolutely horrible i have a package that's been expected Monday Jan 19 and now it's has been…read moredelayed twice now over just soke stupid weather witch I think is just them being wimps considering UPS has been on top and has not been bothered by the weather and UPS is just better because UPS is still doing 2 day delivery even through this cold weather so I think FedEx needs to put there dam big boy pants on and some coats and fix this dam problem cuz I need the package im expecting

This is a wonderful shop with fantastic customer service and a lovely little gift shop.read more

I am currently in the process of moving to another state, so I had an appointment here to send my…read morenew employer a copy of my photo ID and SSN card. They were warm and inviting! The lady spoke with me through the whole process of her sending the information to them. She asked personal questions, showing that she was engaged in the conversation. They have all of your needs for boxing and shipping packages. I also noticed that they sold some other household items. Worth stopping in if you need their services! Better than the rushed customer service at UPS

We have stopped using this particular FedEx location due to repeated errors in shipping overseas…read more We ship out to individuals and ALWAYS tell the clerk to charge duties fees for customs to my account, NOT to the recipient. Since we cannot verify that on the form this has been done, we I have to take the clerk's word that they submitted it properly. Every time they make a mistake.

I have used this location several times and have always received prompt, professional, friendly…read moreservice. Thank you!

Have gone to this UPS on Douglas and had a bad experience every time. The person at the front who…read morehelped me both times was unnecessarily rude and condescending. Could feel him internally rolling his eyes at me. In a job working with costumer service all day could help to give people a little grace. Have not had this problem at other locations, other staff have always been very friendly and helpful.

The worker was very rude in telling me her register wasn't open. The other two were busy so…read morenaturally I go to the empty one on the left where an employee was standing. She looked up at me and said "im not open" in the most rude tone ever practically rolling her eyes and looked back down.

Fast and very helpful! Personalized assistance for shipping and receiving. Just bought some baby…read morechicks and they called me as soon as they got here and made sure they were safe and well cared for they even helped me to get them their first drink! That's Service!

Always so helpful! Excellent customer service! They helped me track down a package and the process…read morewas seamless.

Absolutely horrible. I purposely called this store to see if they would process Amazon returns and…read morewas told they do as long as I selected UPS store. When I got there-and hauling around my infant- I was told no. They don't do those. When I told him that I had specially called and asked and was told yes. In response the employee said, "No we would have never told you that." When in fact they did. I told him that they had, and he questioned if I had called the right store. (I have since checked and I definitely did call the correct store). If they are unable to process this, even after telling me they can there is a kind was to refuse and correct the mistake. Calling your potential customers liars is not how you do that. I will absolutely never return. I would suggest driving a little farther for better and kinder humans.

Goody goody their first review. Guy that served me was a total jerk. Terrible, rude service! We all…read morehave bad days but they should never make you rude to your customers. Avoid this place like the plague!