This UPS Store location is bomb.com. Situated very close to my house this is my "go-to" stop when I…read moreneed to make a quick shipment or return shipment which thankfully, is not very often. The staff here are really stellar, friendly and above all, helpful. I have received nothing except great customer service here. I am always furnished with a receipt and I like to believe that my shipments go out promptly, as I am under the impression that UPS picks up packages from this location every evening. My visits here are extremely efficient and pleasant. One thing to keep in mind is the UPS store offers a discount for AAA members or at least I know they used to. It's worth it to ask. I highly recommend this store and I will continue to utilize the UPS Store again and again. :)

First and foremost before I begin to describe my experience, I'd like to express how much risk this…read moreestablishment is taking by their very calculated position on denying/not providing assistance with lost parcels within their own network with regard to the social media using and unfortunately sometimes, erratic public. The risk is to both customers and employees' physical safety. The negative reviews here are supporting evidence that processes at UPS Store # 4317 are not working and there is something more happening behind the scenes. There are too many similar stories to not have substance to that fact. The more complaints that accumulate, the more chances there are of acts of violence or an altercation of some kind onsite by someone emotionally charged by what this business does to customers and/or their shipped items. Shame on UPS corporate,ownership of this franchised location and its managers who apparently are commiserating to enforce their no refunds, denials of responsibility and clear culpability with handling parcels that people pay money for, trust them to deliver and are fully let down when things go awry. People with good sense and patience realize that the world isn't perfect and things happen, but it's up to systems in place and people to admit wrong doing or acknowledging points of failure to make practices and a corporate culture better. Passing the buck for customers who are genuinely affected by their losses is simply not acceptable. Not when there are strong competitors out there who offer similar services. They should strive to be better but they certainly are not. To have a customer not get any email notifications, phone calls or texts (at all) when a parcel has been damaged or lost in their proprietary system is seemingly commonplace. Further unacceptable is for a customer to have to call UPS corporate to be lied to, passed to the franchised location to answer for them, then only to be denied any information about the customer's loss or how, when, or where it was at the time of loss. And yet, still after that, have another third party who they do not name-blamed for said loss without any explanation. For my lost/damaged 9/4/24 parcel shipment, I have had no: 1)Refund for shipping costs for lost/damaged items. 2)Explanation/details of parcel loss/damage (Apparently an investigation was started and ended in less than 24 hours but no paperwork of this investigation was furnished to me or contacts of personnel given to speak to) 3) No initial or reply/follow-up emails, phone calls, or texts from UPS corporate, UPS store #4317, or the unknown "third party shipper"claimed via phone by franchise employee, S. Harrison on 9/9/2024. 4)Reimbursement for loss (I have original purchase receipts for all items shipped and "lost", a UPS receipt for shipping charges which state a claim amount eligibility of up to $100 upon loss due to their negligence. UPS Corporate and its franchised location #4317 in Tampa, FL have commiserated to state verbally that they are not liable for this loss. In my experience as a police officer, I have had people lie and coerce in front of me more times than I care to count. My recent experience at this location, after reading reviews, and information both given and not given to me directly, will now require moving forward with additional action. There are both criminal and civil components very clearly in play here and they must and will be explored. It's my duty to follow through, especially if it helps others. I hope this review is seen by many and offers hope to some who are also clearly affected by the actions of these co-mingled businesses. Please, if you must ship items that you care about to people that you care about even more, or require that your high value packages reach their destinations-DO NOT SHIP it from this location, but also that your packages are insured etc and you can trust your shipper. This franchise (a local logistics company) has multiple locations through-out the region so be very cautious. Carefully consider if it's worth the loss to you if something happens to your items. Google reviews for their locations are skewed as they have marketing tactics to ensure they have higher ratings on there. Don't be fooled. Also, do not be fooled by the replying "Local-Business Customer Service" avatar/individual you may see below. It's purely damage control on their part with no real care or valid solutions for anyone here.

Conveniently located in the heart of Tampa! Easy to walk in and print whatever I needed…read more Missing two stars because I walked in and no one was there to greet you or ask if you needed assistance. Two employees walked in and out in the 15 minutes I was at a printer and never acknowledged that I was there. A little "hello" goes a long way!

Great for all your shipping, copying and photo needs. We came here to get a passport picture for…read moremy daughter. The employee taking her picture was very patient with her and took many takes to make sure we got the best picture that would be approved by TSA/passport agency, etc. I really appreciated the dedication with a toddler. I've also used this location to print an image on on poster board and it was done quickly via online. All I had to do was pick up which is very convenient when you are trying to social distance. Overall great service! I highly recommend this location.

Used this Fed Ex location for poster printing. The service is fast, with same or next day pick up…read more The print quality is high. I've used the service multiple times and have always been happy with the customer service, order speed, and final product.

My wife grew up in Tampa in the 80s/90s and said that this place has been here forever. It felt…read morelike that with the service I received tonight. I needed to print some labels for a memorial display for my mother-in-law that recently passed. I even let the person I was working with know that. I sent the file via an email with all the instructions... single-sided, cardstock, lamination, and a few cuts... one copy. He printed it on economy paper and handed to me what looked like the last run before needing an ink replacement. He said, "Is this good enough or did you want me to print it more clear?" I kept my composure but inside was like, "Are you freakin' kidding me?" I asked if he read the email and he did not, so I gave him the update and he went through the motions. He didn't cut the paper, and instead directed me to the cutting board. All said and done, 2 pages was around $9, so rest-assured, I will not be back. I still have to go home to cut the labels. I should've went to Office Depot as per my usual, but we were close by so I gave it a shot. Big mistake.

It is disappointing this location it appears based on the sign posted at the front of the office is…read morenow charging an additional handling fee to ship from this location

This is not a normal FedEx location; it caters to conventions. There are handling fees based off of…read moreweight, even if you have a label. Prices are additionally mildly inflated here again do to it being inside of a convention center. The size of the store can not cater to consistent pedestrians looking to do shipments without proper fees. This location as well does not have access to do returns with a QR code if it doesn't automatically print out the label.

Excellent service with sign design and finished product. Duncan was very helpful and creative…read more Highly recommend! Quality was superb and price phenomenal. Very pleased with production and sign.

Bad service and they steal all my credit card and they steal or my mail box even if you wanna call…read morethem they didn't answer and I didn't suggest anyone to work with them. Trust me the manager's name is Lee so lying also.

This is the most amazing USPS I have ever been to in my life. It is always clean and well kept. The…read morestaff is the most amazing staff I have ever encountered at almost any business ever. If you have a problem, they genuinely want to help you solve it and do everything they can to get things sorted out. I had an issue with the forwarding address I set up get confused with return to sender and was therefore receiving none of my mail. Within 5 minutes the very kind woman at the desk had her supervisor on the phone and he was correcting the issue. Beyond amazing post office and post office employees!!

Visits to the post office are about basic tasks that can range from purchasing stamps to returning…read morea mail order item that doesn't quite make the cut. This downtown Tampa post office makes it easy, fast and actually enjoyable to do those rather mundane things. I live close enough to walk so don't have to deal with traffic or parking so that is a big mark in its favor. I can also usually time my visit to coincide with what I hope are less hectic times. Even when I have arrived to find a line of folks waiting their turns, the line has always moved quickly and I am in and out in minutes. But what really stands out is how helpful and personable the people who work the counters are whenever I drop by. That is not always the case and so I really appreciate that they make every visit a pleasant encounter. I guess you could say, every time I mail it, they nail it!

Post Net is right on Florida Ave in Old Seminole Heights. Same folks been working there for awhile…read more There are printers there and packaging available if you don't have any on hand. Staff is helpful and efficient. I go there a couple times a month. It's not the cleanest place but it's close by for my shipping needs.

I was here yesterday to mail a package, and it was such a great experience. The staff was friendly…read moreand helpful. Sometimes J am nervous going into places I haven't been to previously because I'm out of my element (I'm weird), but I felt so comfortable here. My husband has been here multiple times and has also had a great experience. It's nice to have this option right here in the Heights! Thank you for making shipping an expensive Christmas package a great experience!

Over the past few months customer service here has drastically improved. They seem to have hired…read moremore staff and on average have two or more people helping customers where it used to be only one at times. The newer staff is also very friendly. On the weekdays, they've consistently been open at 8AM on the dot which didn't use to be the case. I now consider this UPS location a lot more reliable than I did in the past.

I bought a statue at a St Petersburg Auction House and Malcolm at the UPS Store gave me a…read morereasonable quote to pick it up and ship it across the country. He was excellent in communicating what to expect and a timeline. The package arrived in excellent condition and the wrapping was the best I have ever seen in packages delivered. Really I would highly recommend Malcolm for shipping anything Buying at an online auction requires faith that the item is as-described and to not have to worry about the shipping and packaging is a real treat.

Located inside the marriott hotel they are in charge of receiving all mail for all hotel guests…read more Sadly they dont contact you if you do indeed have mail. More frustrating is that when i call to have my missed package returned to sender no one can be contacted via phone as the mailbox has been full for 2 weeks straight and no one answers the phone to help. I would not reccomend this location and frankly im surprised Marriott entrusts them with guests mail and packages. Very frustrated customer!!

Hours incorrect. Closes at 6, not 6:30. Location above escalator at Marriott on water.read more

they were amazingly helpful with printing the papers i needed and discussed all the pricing and…read morestyles!

Horrible printing company, tried to charge me extra money just to open the print-ready files using…read morePhotoshop instead of Illustrator. Tried to reason with a manager who confirmed that they had Photoshop and could open the file via Photoshop but did not want to, they wanted to open it in Illustrator. Keep in mind these are high res, 500dpi print-ready files that simply needed to be OPENED in Photoshop at the correct size to print. Absolute insanity to speak to a print shop manager who is telling me they have Photoshop but don't want to use it to open my files. Avoid these guys, they are not straight shooters!