Every shipment I make is carefully handled, and all of my questions are answered. If he cannot…read moreanswer my questions, he will attempt to find out, or refer you to the shipping companies for a better explanation. I believe that their services are both affordable and convenient. It is a a one stop place to drop off your packages, instead of finding a Fedex, or a UPS location. Prices for boxes and other necessities are very affordable as well. The staff are friendly and always helpful. One never feels like a burden, and their customer service is great!

I purchased items from around the country at auction. Because of my age and health I do most…read moreonline. Because of this, I'm required to use third-party shipping companies on a regular basis. In working with Goin' Postal, I found they seemed to be knowledgeable, but was a little disappointed at their pricing structure. Prices that were higher than New York or LA. When I received the package, I found that all the item boxes were crushed. The shipping peanuts they used to protect the boxes, unfortunately applied improper pressure to the delicate packaging and caused the damage to the boxes. This has a result of lost revenue at the time of resale. In addition to the improper packing, I ended up paying for a lot of shipping peanuts that were not needed and a shipping box that was way too big. The oversized box also cost me substantially more to ship. I ended up spending $100 for something that should've cost me around $40.

Very friendly people. What I love about this business is that they can ship fedex packages for you…read morerather than driving further to the only fedex store in the york area. Very quick service, always in-and-out the door. Will be back for my shipping needs.

Stopped in today to have some flyers printed out. Though I was afraid to admit I forgot how to Pc…read moremy honesty paid off in the end. The gentleman shame on me for not getting his name looked me in the face and said thats fine I can get this done for you quick. And that he did. We wound up talking about Godzilla at the end of the situation and thats why I gave this place 5 stars. I have dealt with this place in the past and not once have they let me down.

Family business . Great service. Expensive but isn't everything? They do compete with USPS and…read moreshowed us that their price was lower...

I'd like to give the UPS Store on Cumberland Parkway in Mechanicsburg "0" stars!! I got a shipping…read moreestimate yesterday there for something I was selling on FB Marketplace. The woman quoted me $23.14. I told the potential buyer the amount, and he agreed. Today when I went back to the same UPS store to ship the item(Cumberland Parkway), the woman said it would cost $111!! Unbelievable- how can an estimate be so far off?? This puts me in a VERY uncomfortable and awkward situation with my buyer. To say that I'm upset is an understatement!!

Quick and pleasant! Just used this to do a FedEx return and it couldn't have been easier. The…read moregentleman greeted me and my daughter with a smile and the best customer service I have experienced in the last few months. I would highly recommend and will be using there services again.

Been here a few times, and it's finally gotten bad enough that I felt the need to write a review…read more Main employee that has been there every time I have gone (an older man) is very rude, very slow, and incapable of handling anything even remotely complicated. Need to ship with a FedEx account? Hope you're wearing comfortable shoes. Have non-standard packaging? Hope you brought a lunch. Have any questions about additional services? Hope you know how to look them up yourself. The one time I was there and a woman assisted me I was initially happy to not have to deal with the old man, but either she was new or incompetent - she had to go to the old man for help, and I was right back to square 1. Frankly it's worth the drive to the Post Office a mile down the street or the FedEx store off Paxton in Harrisburg, depending on what you need.

My mailbox bracket snapped when the post was hit by a truck during the snow storm. I researched and…read morefound a comparable bracket from Midatlantic Mailbox Inc. I ordered Premiere 3" St John Scroll Mailbox Bracket for $101.22 including shipping to my place. Once I replaced the broken bracket and attached the mailbox to the post, I went to place it into the hole that was prepared in the ground. When I placed the entire post/mailbox assembly into the ground, the stress of the placing the post into the ground snapped the bracket the same way the old one broke when the truck hit it. When I reached out to the company for a replacement, I was told that it was the installation error by not using the mailbox support/bracket and it wasn't designed to hold my mailbox that is heavier. Nothing in the descriptions of the product showed any limitations on weight and when you actually look at the design, you can see how flimsy the design is. Look at the photo and make your own conclusions. If this bracket doesn't even hold up to the installation of the post into the hole, this will not last. Do yourself a favor and avoid this product as well as this company. They don't stand behind their product and blames the customers if anything happens. Do not support this company. Avoid as they will not help you.

Dear Anne, I called…read moreabout 2 weeks ago to order a part for my mailbox. I am writing today to express how thoroughly impressed I was with all the folks I dealt with at your company. I spoke with Brandon on 11/16/20 where he walked me through ordering the part. Extremely willing to assist. Professional. Knowledgeable. Thorough. I called the next day to request confirmation and tracking info and was told that Brandon was unavailable. Lora answered the phone and immediately offered to look up my order and help get me the info I needed. She found my order right away, emailed the info to me and I was on my way. Again; extremely willing to assist. Professional. Knowledgeable. Thorough. Today I called to get the email address of the boss (you) and Lora and Brandon. I left a voice message initially. Marlene called me back promptly and gave me the info I requested after I explained my intention to write to you. Again; extremely willing to assist. Professional. Knowledgeable. Thorough. And kind enough to tell me a little more about your company. Certainly, if I ever need a mailbox or parts, or come across someone who does, I would highly recommend Mid-Atlantic. Too often we complain about bad service. Rarely do we acknowledge great service. THAT, was great service. Thank you.

They charge for everything. A 6-in piece of tape is a dollar. Print out a piece of paper is $1…read more Plus a $2 charge to use a computer. 100% bull. They are already getting the money. It cost to ship a package. Why do they need to nickel and dime dime? Everyone for every single item needed to ship a package with their company? Go to Staples instead of this crooked UPS store. I shipped the same package for nothing.

Very unprepared. I came in to get a document notarized and they said they couldn't do it. They…read moreshouldn't advertise something they are unable to do.

I'm happy to support a local business that is knowledgable, happy, helpful and attentive!…read more While it is not the closest UPS Store or mailing drop off, the staff is the nicest, so I go the extra couple miles and always drive to this one. Thanks for great customer service - it means the world!

Amazing customer service, the woman who works here has an incredible very friendly attitude that…read moreyou can't help but look forward to, and which is above and beyond other UPS stores in the area. And the location is good. I would definitely choose this location over the other, and the post office or a fedex. It's especially great if you need a document notarized.

They have the Nicest and Kindest People in this store! A couple of older ladies usually run it and…read moreare knowledgeable, friendly, and kind. I take all my packages there and never have a problem. I saw a couple of negative comments on there; I am guessing those people could benefit from therapy because this place is awesome.

Tried to return a package that had a pre-paid label. When asked what was in the package, I told the…read morelady that it was a holder that hooks onto a belt. She inquired what it was used for and I told her that it was for gun parts. She refused to ship it for me, although it was not a gun, it was not even bullets, it is a holder made out of material. She said they will not ship anything to do with guns! See the photo for the scary cloth pouch that they will not ship.