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    The UPS Store

    2.8 (36 reviews)
    Closed 8:00 am - 6:30 pm
    Updated a few days ago

    Services - The UPS Store

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    Reviews With Photos

    The UPS store has these cute Valentines Day cards-- made by a local artist! Very cute and easy way to support a local business

    Excellent customer service and top notch printing! I have had many things printed here, to include art prints and posters, they turn out so well! Check out their Valentine's Day post cards! So cute and made by a local artist! Support local

    Walmart has stamps! Go here instead.
    Magdalen D.

    I was complaining about your horrible treatment of customers, not about your store being closed. Your staff is rude. The door was open, and people were inside. Instead of professionally informing me "Sorry, the store is closed" or that the registers were closed, he screamed blame at me for walking through an open storefront doorway then yelled at me to get out of the store! People accidentally walk into closed stores or do other things inconvenient to store clerks all the time, yet your store is uniquely legendary for treating customers like dirt. Here is hoping one day you stop trying to malign everyone unhappy with you and ask yourself why so many people feel this way.

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    28 days ago

    Friendly, helpful staff who diligently work to get your needs met in a timely manner.

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    Local

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    2 months ago

    I've never had a bad experience at this UPS store and I've done many Amazon returns here.

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    Local

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    4 months ago

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    6 months ago

    The staff is always friendly, helpful, quick, and make returning and mailing things convenient.

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    Local

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    8 months ago

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    Local

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    1 year ago

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    9 months ago

    I have used this store for years. They have been helpful. Service now is awful, I feel like I'm being hassled when I go in there now.

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    7 months ago

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    11 months ago

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    4 years ago

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    Thanks for the kind comments Olga! We appreciate it!

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

    This store is such a great resource for all of you business needs. The service is excellent and they do a great job on printing and signage!

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    3 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    5 years ago

    Inconsistent and not competitive pricing compared to other UPS stores in the area.

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    6 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    Thanks so much for your kind comments Kelsey! See you again soon!

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    10 years ago

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    8 years ago

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    8 years ago

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    10 years ago

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    10 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    The people there are pleasant and are always very helpful, even when you get up there and you can't find the code for an Amazon return!

    Mentioned in 3 reviews

    Read more highlights

    Staples

    Staples

    (25 reviews)

    Had an appointment earlier this morning as I had signed up for TSA PreCheck and this was the…read moreclosest service center that takes your biometrics to facilitate the rest of the processing. I had filled out the online form before making my appointment as you never know how busy the store would be, esp. since it's the summertime. They take walk-ins but they have staggered time slots throughout the day. I figured appointments are more efficient use of my time. I got to the store about 15 min before my appointment as it recommends 10 minutes to sign in. I was directed to the left side of the store where there's a TSA-PreCheck sign/banner. I stood there waiting for just a minute as there was a sign that help would be there momentarily. A female employee asked what ID documents I had to present, then on a machine she went thru the prompts to verify my info from the online application, then proceeded to take my fingerprints on that machine and lastly a photo of my face using a tablet. I paid the fee and I think the process took maybe 5-7 minutes! She said I'd be informed within a few days but online it says it could take up to 60 days. Since it's summer, I guess we'll see? Near the processing center are travel items which I thought was clever for Staples to carry & cross-sell! There were luggages on sale, toiletry items, bags, chargers, travel pillows, portable device accessories, even packable backpacks! I ended up buying some travel spray bottles and as they were on sale for $0.99 and the saleslady said "It's buy 3, get one free!" So I snagged a travel bottle. She said she saw I had 3 so she thought she'd mention it. I walked around looking at other items like sheet protectors, adhesive type hooks, file folders, K-cup coffee, furniture, a variety of pens and the sale section. I didn't need any but wanted to see the prices. I'm glad the store has extra services as many people could just buy office products elsewhere like Amazon nowadays. I highly recommend a service center like this esp. since parking was wide-open and the location is just off the highway.

    I'm now a Staples fan. The staff at Staples instantly helped me with a printer issue that no one at…read moreBest Buy had a clue about. Without going into too much detail, dealing with Best Buy was a nightmare. Staples at La Cantera is amazing. They are kind, professional, knowledgeable and efficient. I now buy all my office supplies and electronics from Staples. Thank-you for such wonderful customer service.

    The UPS Store

    The UPS Store

    (24 reviews)

    Very rude person when I returned an Amazon order. Snatched it out of the factory packaging I had…read moreit in and shoved the pieces in a plastic bag. Stuffed the packing back in the box and shoved it at me. All he said was "No Box! We don't recycle!" I won't be back.

    This is probably the worst customer service experience I have had in a really long time…read more I drove all the way to this location to get a document notarized. I called a UPS store (on Blanco) and asked if there was a notary on staff. They said yes, I said, "And you close at 7?" And the guy said, yes. I accidentally drove to the San Pedro location. When I got there, the metal closing gate was already engaged. The "manager" was helping another person. He said, "We're closed." I said, "I called you and you said you open until 7." He said rudely, "No one called me." He was literally helping another customer. He could easily help me. Helping me would be helping the company as well. I was in shock. His register is obviously still open, just help the additional customer (me). It is an extra 30 seconds to help another customer. 60 seconds tops. He repeated that he was closed. I thought he would realize how insensitive he was to a customer that is literally inside the store already. I looked at my watch. It said 6:30. That means I walked in at 6:29 or 6:30. Wow, just wow. He cared so little about the customer. The pregnant lady employee escorted me out. I was in absolute shock. This isn't even extra customer service. This is basic human decency and compassion. One thing is for sure, these employees 100% hate their customers and they 100% hate the store and 100% hate their job. I own a small business, this is not the level of care we give our customers. If I had found out one of my employees treated a customer this way, they would be fired on the spot. Given that these 2 employees have zero empathy, they are in training to be future sociopaths or psychopaths. Word to upper, upper management, beware of these ppl. As a person that knows a lot about humans, these ppl are going to destroy your company. I told my husband what happened when he got home, he said it was appalling. SMH

    The UPS Store - shipping_centers - Updated May 2026

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