What a friendly, polite, organized and efficient drop-off point! I don't think I was in the loading…read morezone/tow zone with my flashers on more than 3 minutes. I chose 5655 N. Clark because of its convenient location and its five-star reviews, superior to another Clark Street UPS store I'd used before, with disastrous results. This store also handles FedEx, so I know where to go in the future when I have to ship something--without anxiety. Thank you for the great service!

I have not shipped from this store, but I have interacted with its owner…read more I experienced poor customer service at another UPS store on Clark, and mistakenly review this facility thinking it was the one where I had been. The owner reached out to me. He let me know that I had the wrong store, but he apologized for the bad service that I got at the other store and said he did not like hearing of a UPS representative giving bad service! I truly appreciate his care and concern. I removed the misdirected review, and encourage you to try this store. Tell them I sent you! Here's my blog entry about my interaction, which I hope you enjoy: http://myyearwithoutcomplaining.com/?p=9441 From a distant fan in California.

I was returning an Amazon item for shipping. Easy to do and staff was very helpful. They are…read morelocated in a hardware store that has free popcorn so this one should be on the "don't miss" list !

They don't carry envelopes! What kind of UPS wouldn't carry envelopes ? Waste of a drive.read more

Goin' Postal is your one stop shop for ALL your shipping needs in the Plainwell / Otsego area!…read more I've been using Goin' Postal for a number of years now and I can always rely on them to help me with my shipping needs! The Good: 1. They have plenty of services available: Packaging, Boxing, Shipping, Document Services, Mailbox, Moving Supplies, UPS, FedEx, DHL and USPS. 2. Super easy to drop off my packages. The drop off locations are clearly marked. 3. The employees are helpful because they always answer my questions and don't mind weighing my packages to confirm that the weight matches the shipping label! (My scale at home only goes up to 3 lbs.) 4. The staff always make sure I get the best rate by reviewing all available shipping options! Whoop! 5. The location is perfect....very easy to access with plenty of parking available. 6. FedEx picks up around 5ish....which gives me most of the afternoon to prep my packages for shipment! Bonus!! 7. Goin' Postal also offers helpful services like: Public Notary Service, Copying, Faxing, Mailing, and Freight Service. 8. Need to send a greeting card....well Goin' Postal has them for $1.00! 9. The owner is friendly and appreciates your business! Overall: 5 STARS! I highly recommend going here - quick and easy. Glad we have a store like this in the Plainwell / Otsego area!!

I love that we have Goin Postal in Plainwell. One stop to mail my package, regular mail, buy…read morestamps, and etc. The customer service is wonderful, the lady there help me was so polite and sweet. Thanks

I've been having problems with mail theft in my bulding. And a friend told be about Ria. For $2.5…read morecash preferred, you can get your mail here. He sends an email or calls. Friendly owner! Great local business.

For more than 15 years I has been using this office enjoying of high quality in service sending…read moremoney o delivering packages. Thanks

Traveling through Chicago and needed to ship some things home - found My Mail Center in the heart…read moreof the city! The store kept the doors open to help me after hours - incredible service! Special thank you to LB for the kindness and making sure I had reasonable options for shipping and tracking. Tourists - don't struggle with carrying all of your gifts and souvenirs home. You have a choice. Great people - great options!

I used this service for 2yrs and the last 4M was a nightmare. There is only 1 employee who is aware…read moreof what is going on, the others didn't know how to answer any questions and when I would leave messages for the competent employee, I never got called back. My mail was basically held hostage even though I had paid for the service. I had to reach out to corporate to complain and they refused to communicate with them either. I had clients who had sent me checks and they refused to forward them to me. I had to reach out the clients and ask them to reissue them (how unprofessional is that?)

Always helpful and efficient! Anthony and staff will get it done for you. Offers multiple virtual…read moremail service options to choose from + on-site physical mailboxes.

Very friendly service and super convenient! Definitely will use Inboxx again. I needed to fax a…read morevery importantat document right away. Inboxx took care of it immediately.

I emailed earlier in the day about shredding services and received a prompt reply complete with…read morepricing. No appointment required, either. Cool. Large parking lot next to Martin's makes for easy access. Even though I went at a busy time (5 p.m.), I was in/out in a reasonable time and expense. All the staff was friendly and efficient. I like that. Has my lights all aglow on my "Give 'em a whirl" meter. Ship and shred here.

In my estimation, this UPS store goes above and beyond! The staff is extraordinarily accommodating…read moreand always with a smile. For example, one Saturday afternoon I took a package over for a return and they close at 1:30; actually, it was a bit after 1:30 and I'm sure they were anxious to close and get about their business on a Saturday. As I got to the door and and found it locked admittedly I was disappointed having missed getting there during business hours but suddenly the manager was waving me to wait and she unlocked the door and let me get my return slip. On another occasion I had a package that there was some question about the QR code and the manager actually called the company for me and let me speak with them to clarify. Quite honestly, those are just a couple of examples of how this store does business as there have been many others. To me that is going above and beyond For your customers.The Cobblestone area is most fortunate to have this kind of a store available to us for all of our mailing needs, be it mailing, copying, shredding . Etc. etc. etc. they do it all and with a smile. You just can't beat that!

Terrible customer service from Jennifer at the UPS location in Munster, Indiana. She was rude,…read moredismissive, and completely unhelpful. Her attitude made a simple interaction unnecessarily frustrating. She also stated that she works at the Highland location, which is concerning if this behavior carries over there as well. One of the worst UPS experiences I've had. NO STARS . And she took pride in being unprofessional and thanked me for telling her that her attitude was unprofessional and unnecessary clearly she need to be retrained for quality and I must say (never )have I experienced this at this location...

Ups store at 609 ridge is horrible young there was rude i was told that i could have a package…read moredelivered to this location and pay a $8 fee, only to be told later that I was miss informed and I had to be a P.O Box holder to get packages delivered to this location now do to this information I could not get my package