I always get great service at the postal annex. Today was a busy day at the Annex, but store…read moreassociate was courteous and worked diligently to address all of our needs (at one time). I appreciated how she handled the situation.

This postal annex location was excellent! Flynn the manager is very experienced and knowledgable…read more He cared about whether my package would return back properly to the third party seller and advised me on how to handle the situation. This can prevent issues of the merchant not receiving the merchandise and dealing with a lot of issues and loss of money! Both Flynn and Vanessa were personable and patient with me and even saved me the trouble of returning back with the heavy package while I resolve the issue. Thanks Flynn and Vanessa!

This is a "print and ship boutique" in the neighborhood. It's convenient. I dropped off a clean…read morebox packed with bubble wrap that I had collected and saved from packages I received. This "office" reuses it. Yea! Anything you want to help you in business or your home is here, such as small and large printing jobs and copying. Ask for a quote. They package and mail anything by UPS, Fed Ex, DHL and U.S. mail. There are mail boxes, with 24 hour access, to rent for your home, business or if you travel that are safe and secure, and you can buy stamps. They have print and document services, a notary public, and document shredding. Check their website for all services. Call if you have questions. The Office is located near the end of a strip mall next to Cowboys.

The woman said forever stamps were currently 85 cents each. I bought some and looked up the current…read moreprice and found out that they are actually 73 cents!!! I paid over 2.00 more going there. Unless she lied?? And pocketed the money?

This is a place I end up at a lot. It close and convenient. This is a pack and shop place, so I can…read moreunload all my shipping in one place. Exterior/Location: in a strip mall in downtown Chagrin Falls Interior: Plain and office like. It's not a good looking place. The lighting is dim. The interior can use a facelift. Maybe I'm being over critical of a pack and ship office, but in can use some visual interest other than cardboard. Vibe/Ambiance: zero. None. It's all business in here. Staff: they aren't over friendly. They are not enthusiastic. They just want to know if your label has postage or not. Clientele: It can be anyone looking to ship a package. Price: my items usually have postage, therefore I can't honestly comment. Must get items: Maybe cardboard boxes. Why I love or hate it: I appreciate the service they provide. There business make my life easier. Final thoughts: it's a great one stop shop shipping location.

Love this place. They package all my returns and send it out through whatever service it needs to…read morego!! We use them a lot.

Always helpful and efficient. Today around lunchtime there was a line, but it moved quickly. I…read morelike this business.

The staff is friendly and they seem to know what they are doing. The store is clean. The hours…read moreare very convenient. I usually only have a wait time of just a few minutes.

Stopped in to do a return and was not greeted or spoken to by the staff member for over 5 minutes…read more She was working on an issue with the printer with another guest, and on the phone with someone trying to figure it out, but I would have appreciated a quick "hello, I'll be right with you." I said hello and asked if I could do my simple return to which I was told no, she was busy. I left and ran another errand in the complex and return about 10 minutes later. I was then greeted and she scanned my return. Also taped up the package for me, which I appreciated. A little customer service really can go a long way.

STORE SUCKS! Horrible service, manager SUCKS! Somebody…read morestole my package and of course nobody wants to take any accountability. Do not ship any packages at this location.

I normally have a good experience at this location but recently the customer service has been…read moreunprofessional. I'm usually in and out pretty quickly, however I was always greeted or acknowledged when walking in. However the last few times I've been in there's been no hello or acknowledgment. The young gentleman who has been at the desk the last few times I've been in just stares at me and doesn't say a word or smile. The last time I was in he tapped the desk with his scanner. So unprofessional and rude. I just assumed that meant to walk over? And still he did not speak to me or even smile. I almost said something to him but decided to let it go. I think next time I might say something. I'm not asking for much. Just a hello.

Staff is very helpful & welcoming they provide mailbox services, notary, passport photos,…read morecustomized printing too. My favorite one stop store. They do all type of papers copy, scan, fax, laminate in very nominal price.

I had two monitors to return from Amazon. The men wouldn't help. I scanned label and I only got 1…read morereturn label. Buying a box for $15 was ridiculous because the men working were too lazy to print out a 2nd label. Worst UPS store! Never coming back.

The service here is very unorganized and unprofessional. I had a package for my young son for an…read moreevent delivered to store. I received my ready email and text on Wednesday 9th @11a. Arrived on Thursday @5 and staff unable to locate even with confirmation that was signed in by employees. The package requires a signature for delivery. I left my contact information and now a week later and no communication or follow up. There is no accountability for misplacing package that was signed into building and employees while attending customers.

FedEx Office Print & Ship Center in Beachwood is centrally located on Chagrin Blvd. It's an easy…read morehop off the highway or a stop while you run errands (plenty of retail businesses in the area). It's also one of the only East Side FedEx locations that is open later on Sundays (until 6 PM). SERVICES/INVENTORY: This location offers printing and shipping services. Small retail section is available with shipping-related items, presentation supplies, books, greeting cards, and calendars. There are plenty of 40% off sales for planners in case you're looking to get more organized in 2026. You can even find Wicked themed merchandise! PRICING: I sent three different packages from Ohio to New York. I spent $60 something for 3 day shipping (FedEx Express Saver). It actually seems like an okay deal considering a few of my packages were heavy, contained cans. I couldn't quite understand how my lighter package was same price as others though. CUSTOMER SERVICE: The customer service was very friendly. The store was well staffed with three employees who all seemed customer focused. I wanted to buy tape since I ran out but it was just provided to me so tha I can finish taping my packages. My transaction was fairly fast and pleasant. I'll even say that it's the best experience I've had at any FedEx, most of my experiences at other locations weren't as positive. PARKING: There is a spacious plaza parking lot. Plenty of parking is available. I plan to return to this location if I need to ship any other packages. My experience was expeditious, friendly, and convenient. The hours were accommodating. I'd drive out of my way to go to this store.

Nate, Adam and Charles were fantastic in helping me with my printouts. I had a wonderful experience…read moreworking with them all.