The UPS in Manahawkin is a RIP off! $10 to notarize a very simple one page document. I thought the most that could be charged by any notary is $2.50?? I guess UPS operates under different rules. Unfortunately I had no choice because banks don't notarize if you're not a customer. My point is that $10 is outrageous in any situation read more

Locked doors early. Employees stood there and would not open door while elderly woman was forced to stand out in the cold. Only reason we got inside is because other customers inside walked out, even then we still got in and were done before the listed closing time. When asked the only employee who would respond defended their decision to close early and leave us standing outside. Was honestly crazy how bad the experience was read more

i could deal with the store being less organized then usually like for example the trash bins are overflowing with garbage near the copier etc but being there prices have gotten alot higher i have no choice but to go to other local options where prices are alot less read more

I have been using this location for years and never had a complaint. Evidently new owners have taken over and my last two visits to the store have been a different story. I found the staff rude & very unpleasant. Nobody could manage to say hello in response to my greeting or a thank you when the transaction was completed. The last time I was there (a couple days ago) I was the only customer in the store & the guy at the counter never even looked at me, or spoke one word to me. I got the impression he really didn't want me there! Needless to say I won't be going back. I will be using the Forked River UPS store. It's a bit of a hike for me, but it's worth it not to have to deal those unpleasant people at the Manahawkin store. I've read other complaints about that location but I figured they were exaggerated. They weren't! read more

Scheduled a 10:30 a.m. appointment online to have a document notarized yesterday. Arrived a few minutes before 10:30 a.m., only to be told by the employee inside that the notary does not show up before noon. Ridiculous that they have available times online for scheduling but the notary is not even present during those times. Employee inside did not even apologize. Don't waste your time with this location. If you need a notary on or near LBI, go to Stewart Title instead. Karen at Stewart Title was very friendly and fast. read more

I'm only giving two stars because the other people working were far more pleasant but whoever Jackie is she has a permanent attitude. I'm not sure if she realizes it or not but it was not just me. She was very rude to the elderly woman in front of me who was understandably confused. When it came to my turn I also was confused and asked for help she was very snarky. If you don't mind negative attitudes like that then I'm sure you can get in and out and get done what you need but only if you know more than who's working there. I'd rather travel farther out of my way to go to a different store than to deal with this one again read more

I visited this UPS store on 5/26/2024. I couldn't understand what the person behind the desk was saying even though he was speaking English. He priced my package to send at $15. I took it to the post office and they sent it for $6.50 to get to the destination a day earlier. The change in ownership was quite noticeable. read more

Wow! What happened to the nice employees? I know Betty ( long time employee ) retired. Strange ... NO greeting, NO thank you ... NOTHING ! New owners , higher prices , bad customer service . Oh & how many fake reviews! read more

The associate was very helpful with my packaging and helped correct any errors and with packing the package

I was very pleased with their service. They are courteous and went out of their way for me. A Federal Express package was not delivered on time and they filed a complaint on my behalf. read more

Customer service needs improved. The workers are not friendly do not make you feel welcome.

The associates are rude, condescending and disrespectful. And they are more aggressive towards females. The previous owners were fantastic. Unfortunately these new owners are the exact opposite. And why raise the prices so high??? I would not recommend this UPS store at all. I'll use Fed Ex or USPS. I'll even travel to Galloway's UPS Store before I return to this store. read more

Not the best service. Amazon returns force us to visit occasionally but don't go otherwise.

Unfortunately since there are new owners the place is awful!! They are overcharging big time, trying to get people to pay for Free Amazon returns, rude, smell and are just awful people now. They fired all the employees and replaced them with awful ones! Will never go back! read more

Think twice people. Since the new owners took over, their prices have doubled. I will definitely NOT be using them again. Don't they realize they're not the only option to consider. Going to go with FedEx or USPS for all of my future shipping needs. Adios Manahawkin UPS. read more

All friendly people who worked there are gone . Miss them. Now new owners are rude and do not care. UPS should check on them soon. read more

The gentlemen working there were kind to me and my family. They helped me with some printing and scanning, were considerate to my documents' privacy. They helped organize my docs and made the process simple. They double checked that I wasn't missing anything, like a notarization, etc. I'll come back if I need to get paperwork handled in the future! read more

This location has great service! Very helpful with my Amazon return today! Quick as well

Thus location used to be great. Since new ownership the service has gone downhill. The employees are constantly talking to each other in a different language, and the prices are way more expensive than the UPS website. read more

We have used this particular business for three years with no problems. The staff and management were helpful and efficient. In the last month everything has changed. All new employees who are rude and abrasive. The prices have doubled! Also, their accents are so heavy that we don't understand their English. Going forward we will only use the US Post Office. read more

Thank you to the notary on-site today, who came out to the car to notarize a document for my 91 year old grandmother. She is recovering from hip surgery and struggles getting in and out of the car. The kindness the notary showed her was very much appreciated. read more

Wow - stay away from this store and especially their Manager - Jay B. I submitted an online print order and went to pick it up. It was done incorrectly (printed on the wrong stock paper). When I pointed this out, Jay turned around and started to do something on the printer behind him. No apology for making this mistake. No comment at all from him. No apology for asking me to wait for the order that they now had to print while I waited. When the order was printed, it was handed to me by Jay. Again, no apology - nothing! Common courtesy and manners should exist but I guess they do not at the UPS Store in Manahawkin. Stay away - I know I will. read more

I just found this store and love it! I read the reviews below just now and had to write an updated review. I'm sad others had a bad experience. My experience was great. The two staff members inside the store were welcoming, friendly, very friendly and professional. I will be going back today and I am sure I won't be disappointed. read more

I really used to love UPS. I don't know if they've changed their hiring processes or what. But there's a new UPS "helper" that is what she referred to herself as. She does not know the services UPS offers. Has taken packages without labeling them, has handed labels over without taking the packages for pick up and basically cannot do anything right. It's to the point where I am not going to shop at places that offer UPS because they are just so horrible. read more

If you arrive at 3 o'clock and the door is locked and you refuse to open it during the holiday season, you shouldn't work at UPS because your customer service is trash. I don't recommend this location at all. A W F U L and inconvenient. read more

Went to the UPS store on Jimmy Lee's Road in Absecon New Jersey to drop off a Amazon return. The owner of the establishment told me I had to take it to the post office. I showed him the paper showing that the UPS store at his location takes returns. Waste of my time had to go back to Amazon then finally he took the return. Perhaps it's they don't make any money from it I don't know why but anyone returning products to this UPS store should know. Terrible customer service especially by the owner read more

the stores under new management very unprofessional want charge me for putting you item in the box that I could easily have done then why charge me for role of tape and very rude to the point that I have to walk out. I did go to the store for 10 years and did not deserve this kind of disrespect over a three dollars fee for not allowing me to put the item in their box. read more

We had to do last minute prints for an upcoming wedding, and this was one of the closest places to Long Beach Island. They had an easy-to-use online interface for uploading print jobs, and the service was speedy. While the print quality isn't quite as nice as FedEx/Kinkos, it was still pretty good and overall what we needed. read more

Everyone at this UPS store is so professional. Whether you are bringing in a package to ship or having business cards made. I want to especially give a big thank you to Rachael and Bobby for helping me get business card developed and printed. I went to another big box store and was met with such rudeness I almost gave up. Thank you again Rachael for a terrific job. Well done. read more

Absolutely amazing friendly service! They turned a terrible experience at other places into a wonderful experience at their location. All of the girls were extremely helpful and really made my day. Thanks for being such nice humans! read more

This store is awesome. Great staff and nice location. Near other businesses, but away from the crowded parking. Always, but especially near the holidays, UPS is great for packing and shipping. read more

I'm not sure what UPS delieved to my house, this one or lacey. But the guy that brought my packages that I ordered was so nice! I wish I could of gave him a water and candy or something for his ride. I'm not sure if they are aloud to take them or not, but next time im going to offer them something! He was a tall guy with a mustache im guessing. But so nice !! Wish I got his name! I felt bad bc my dog is nuts and barked out the window lol read more

This UPS store is my go-to UPS. Tucked away in yet another strip mall it is one of the most helpful facilities I have ever been to. I had a return to make to Amazon for a defective earring, which was replaced by a new pair. The clerk was helpful and kind and I could not have had a better experience. I have another return to make and I would not dream of going anywhere else to take it, except perhaps somewhere closer, but only if they are as pleasant to go to as this facility was. Thank you for the help and the kindness of saving me money that you did not need to extend yourself for. Much appreciated. I do not know if that part of the kindness is available to every situation, he just saw a way to help me and took it, like he looked for it or knew of it and could apply it to my situation, all of a dollar but still kindness. sorry that I do not have a picture but I did not grow up phone photographing my life. I will endeavor to find the app on my phone on the next return and take a photo. Having already got the scan code to get the next return done, that seems the logical next step. read more

Things never seem to get better at this store. One of my fist experiences at this was sub-par. It hasn't changed in a year. I had a package delivered to this store because I was going to be out of town. With delivery confirmation in hand I went to the store to pick up my package. They couldn't find it and refused to look when I asked them to look again. After all I had a delivery confirmation, right? They were steadfast in their belief that it wasn't there even though I had evidence to the contrary. I pushed more when another clerk came to my aid. She found the package on the floor right behind where the first clerk had looked. Fast forward to today. I walked in the store to send some packages. I was explaining to the clerk what I wanted and she cut me off mid-sentence. Did want to listen to what I had to say. She was extremely rude. These are not the only two times I've had problems in this store. They are consistently rude and have no inkling of what customer service looks like. Unfortunately they are the only store close to me. I would go elsewhere if I could. read more