They lost my Amazon return of upwards $150 . They are rude and not helpful. Don't bother using…read moretheir location.

Less than useless. They're never open when they say they are. It's impossible to find someone to…read morehelp you. It's on the second floor of the hotel tucked away in a poorly marked room. Only saving grace is that it is in a hotel and the hotel staff went above and beyond to get me my package.

Denise & Tabitha are fantastic, friendly, patient and professional. I love the positive energy in…read morethe store, and it is clean and decorated nicely. Good job!

Tabitha at the UPS Store in the Galt House Hotel (Louisville, KY) saved the day for our company…read moreduring a recent convention, where we were vendors. When we arrived, she printed 600 beautiful flyers for us on the spot! As we were panicking while getting ready to leave, she sacrificed by staying late (missing out on a special social event) just to help us get all packed up and ship our convention items home. She was extraordinarily helpful, professional, friendly and efficient. I've never experienced this level of service with ANY shipping company! The next time you have an event in Louisville, do yourself a favor and leave the details to Tabitha at the UPS Store. You will not be disappointed!

First thing you need to know is that the previous bad reviews are for the previous owners. Yes, it…read morehas a new owner since I last had to use them for notary on a car title. The husband and wife had attitudes and I had no intention of ever using them again. It was a pleasant surprise to meet the new owner and he was easy to work with. It was actually night/day in comparison. Won't hesitate to use his Fern Creek location again in the future!

In January, I needed to mail a "one last Christmas present" to my daughter, a $4.50 deck of cards…read morewith a specific message just for her that weren't in stock in time for Christmas. Due to my work schedule, I had to mail it in the evening. I normally use the Meijer mailing station on Hurstbourne, but their postage machine was out of order that evening. An internet search on my phone gave me this Postal Annex as the only mailing station open, and it would be several days before I could get another chance to mail it. So I drove there from Meijer on Hurstbourne, waited a long time while the clerk waited on a slow customer (not the clerk's fault), and nearly swallowed my teeth when the clerk slapped a mailing label over the envelope it was in and told me it was going to cost me $9.50 to mail this $4.50 deck of cards. I objected to the price, specifically asked if there wasn't a cheaper way to mail it, and he said no, the only other way I could send it was by FedEx and that would cost me $22.00. He told me delivery was guaranteed in 2 days. I wasn't trying to mail it 2-day delivery, but he wouldn't budge on the delivery option or the price, except to go up. So I paid $9.50 to mail a $4.50 deck of cards. I walked away feeling lied to, exploited, and very abused. The small gift that I paid more than double the price of to mail took 11 days to get to my daughter on the 2-day delivery option I didn't want but was forced to pay for "or you can go somewhere else tomorrow." I couldn't go somewhere else the next day. I couldn't go somewhere else until the next week. That's why I was there. I filed a complaint with the USPS and was told that since this place is a Delivery Annex, not an actual Post Office, there are no rules that apply to them and they can do anything they want. First, the USPS shouldn't have that kind of contract with anybody. That's just stupid. Second, I will never, for any reason, in my life return to that Postal Annex. There is a saying, "Use me once, shame on you; use me twice, shame on me." This Postal Annex will never have the opportunity to exploit me again. Third, I want everybody to be aware of the fact that this place practices extreme price gouging. Fourth, I want people to be aware that I suspect I was exploited because I am female or an older adult, or both, in which case it practices gender or age profiling, or both, in setting its prices.

Went in for the soft opening yesterday and everything was top notch. Very clean and professional! I…read morelove how convenient it is and in a great area.

From the owner: We run a family-owned business dedicated to simplifying tasks for customers, treating them like…read morefamily. Our services range from mailbox rental to shipping, copy, print, fax, and beyond.

I have used the Village Post for several years and there service is excellent. It is very helpful…read moreto have a box there - I know my deliveries are safe.

I have been using The Village Post to receive and ship packages for 2 years. They have provided…read moreconsistently superior service with a smile. They have gone above and beyond a number of times calling to alert me of package deliveries when they knew I was waiting on something. I recommend this business.

Very nice building with great instructions on things you might need to do…read more Easy to get around. The location was very clean and warm in the frigid temperatures we have had lately. I didn't get to work with any employees so can't comment on their service but rumor says it's good.

Expert and friendly! Equipped for a great variety of needs - printing, copying, binding, boxing,…read moreetc.

Service was fast, simple, and quick all service reps were amazing and thank you to the lady that…read morehelped me because you were a ray of sunshine with your bright smile. Thank you so much.

This is a great UPS store. The staff is super friendly and helpful. Every time I've visited it's…read morebeen a quick trip even if there is a line. Perfect for an Amazon return drop off.

I frequent this location for dropping off Amazon returns, but this was the first time I used the…read moreUPS Store for a copy/print job. I will never go anywhere else! The project was creating a program for my mother's funeral service. Jaron was especially kind and helpful. I needed files resized and adjustments made to the layout which Jaron executed brilliantly. He was extremely knowledgeable and very efficient. He happily made adjustments until everything was perfect and I couldn't be more pleased with how it turned out. The customer service he provided was outstanding. He took the stress and worry out of a not-so-pleasant task and for that I am very grateful.

This store is not good. They made a shipment error and did not stand behind the order to correct…read morethe order. The store manager was a jerk and was not helpful. He said I was on my own to make a claim. Go somewhere else to ship packages.

Very knowledgeable and helpful. No problem shipping my FedEx letters. For some reason FedEx has a…read moredeal with Walgreens for shipping and drop off, but those clerks just don't know shipping.

I've only sent two letter in this location, one is for IRS and other is the large payment for my…read morelife insurance with a due day! And i wanna to update about that delayed payment. Today, The insurance claimed it was never received as tracking shows it delivered! So has my letter really been hand over to usps? Who knows?! I strongly urge NOT to send your important letter through this location! I've send numerous of priority or first class through local post office but nothing strange happened like this location! WTF

Many months ago I needed some color copies in a jam and stopped off at a UPS store with copy…read moreservices. I had never needed to purchase a mass amount of color copies before but was shocked at how expensive it was. Something like 50 cents a sheet...crazy. Anyway, when I found myself in a similar situation recently I decided to explore the local options for printing and copy services and lucked into stumbling across VIP Printing. Bob runs this operation out of the Highlands and was able to get me my 100 color copies SUPER quick. Seriously, I called him right around 11 am and he had my copies delivered to my door right around noon! Oh yeah, did I mention he delivers for free?! He's conveniently got a price list as a PDF on his website so you can see all the options and costs. If you check it out, you - like myself - might be happy to find that color copies are 39 cents a sheet. Score! Plus, the more you order, the more economical the price becomes.

I've been looking for a local company to print some manuals for my cooking and gardening classes,…read moreand I've finally found it. VIP Printing produces a high quality product in a quick and efficient manner. The price was well below FedEx Kinko's without compromising quality. They also offer free delivery once the printing job is finished. You can't ask for more than that! I'll be back again, and highly recommend this locally owned business. BUY LOCAL!