I needed to have documents packaged and shipped. I stopped by the UPS Store on Saturday to ship documents and have them packaged since I didn't have a large enough envelope. I arrived right when they opened because I was in a bit of a rush and was second on line, which was great. Unfortunately, there was a short delay since their computers were down at opening. Even though it wasn't the best timing, the wait wasn't too bad. Once everything was up and running, the process went smoothly and efficiently. The staff handled everything professionally and without any issues, and they got everyone taken care of pretty quickly. Overall, a minor delay at the start, but the quality of service was solid and the value felt fair and not expensive once everything was up and running. read more

There was a Good amount of people working in front & behind the counter to get the line moving quickly. No one seemed to be standing around, always on task. If time is money, they saved me some. read more

The UPS Store - Shipping Centers Near Me - Hollis, New York

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Everyone was very friendly and helpful. They helped me send a fax. It was quick and fast. The price was fair for the distance it was sent to. This will be my favorite to go to, Thank you to all the worker there. read more

The staff at 204-17 Hillside ave in Hollis, Queens are great. Attentive, solutions oriented and always pleasant! Great customer service is hard to come by these days so I appreciate when I receive it. Eduardo helped me today. read more

I went in dropped off my package and was all set. No long wait no confusion and the service was great. read more

The UPS Store - Front - Shipping Centers Near Me - Hollis, New York

I came to this location to ship a package out they are usually very busy so depending on what time it is you could end up waiting in line for 5-10 min depending. Now not every package are you able to have them scan and print out a label I was unaware of this. They told me to email them the label and they would print out my label which came up to nearly $4 for one piece of paper. Had I known this I could've printed out the paper for free. As a seller this policy that they have in place & for this coat does not help especially in these times. read more

The UPS Store - Shipping Centers Near Me - Hollis, New York

This UPS store was amazing and great service all around. It has a large parking lot and when you walk inside you notice it is very clean and organized. I went here for fieldprint on a Saturday and this younger associate helped and I was done in less than 10 mins and during that time customers were coming in and he knew their name and were talking about them and their business. Very cool. Highly recommend this place for fieldprint or your shipping needs read more

The wait times on a weekends and weekday evenings are usually longer, as expected. Went in recently on a weekday afternoon and it was empty. The associate, Ayanna, was quick and efficient - I was out of there in less than 5 min! read more

The wait times here are really long, which is fine, I understand they're busy. Some employees are lovely and helpful. Others are very rude. One man in particular always looks like he doesn't want to be there. Doesn't say anything when you talk to him, you'll say "thank you" and he'll say nothing, won't even look at you. read more

I love the staff at this location. They are so helpful, friendly and genuine. Great customer service at all times making my returns such a joy. read more

The customer service at this store is top notch. The staff is super friendly and helpful.

Great service. I needed to print a document, sign, have notarized and scan to email. Mission accomplished.

I came here to return textbooks that I had rented over the semester. I didn't know how difficult it would be for me to explain to them what i wanted to do And as far as the shipping material went they had very limited options and they didn't help me wrap anything at all. One employee just stood there staring at me struggle. I'm being very generous for 2 stars. Won't come here again. read more

My last visit was in June 2014 & the same nasty supervisor Ms. Powers gave her same nasty energy! They have no sense of communication!!! read more

The UPS Store - This is location is the worst!!! I'm kicking myself for just attempting to give them business!! - Shipping Centers Near Me - Hollis, New York

Unwelcoming. Rude. Unfriendly. Terrible customer service long wait. Avoid if possible

Came in with a package and the package was refused because the label wasn't dark enough. And to reprint a label they wanted to charge me 3 dollars plus tax. True scam artists. Went to staples and they took care of it all with a smile. Don't waste your time here, go to staples instead. read more

Had to return a package to Amazon. Printed up the bar code at home, dropped it off at this UPS store the next morning. They scanned it and done. Easy peasy lemon squeezie. read more

Must admit, very surprised at some of the very low ratings being given this particular UPS store in Hollis, Queens NY. I've been using their services for a few years now, without any problems or issues. Ms. Powers in particular is a helpful and polite older lady. True, it's rare to see her smile. But that's about the worst thing I can think of when recalling all the times I've dealt with her over the years. The store isn't perfect. The only negatives I've consistently noticed is that whenever there is a line, it seems to always be a long one; unfortunately. And the staff does seem to take their time. However, that last part is not always their fault. I've consistently seen customers upfront act as though this was their very first time mailing ANYTHING! Asking the sorts of questions that they should already know the answers to, as grown adults. And having zero courtesy for everyone else on the line. Basically, most of the time I go there, the place looks busy. read more

If I was able to give 0 stars I would. Horrible, rude manager. Just an overall miserable experience just dropping off pre labeled returns. I bring my packages all the way downtown to avoid this place. On the bright side the Quickmart pharmacy on 197th St is an access point. Rot in Hell UPS Hollis. read more

Good people work here. Very Kind and professional. I ship a lot of very very expensive items and I've never had issues.

This location charges fees that they don't advertise or market. Beware of these scammers.

During the covid restrictions they had limited access. They have since broadened their availability and make my experience better.

These people are scammers. I went to ship a package and hadn't pre printed the label. I was charged $3 to use their computer and and additional 25 cent to print the label. I asked if I could email them and pay to print the label and was told it's $5 to send an email and .25 to print. I finally gave up and logged onto their computer to print. It took 30 seconds to do that so I asked if the $3 fee could be waived because i logged on and printed the label in under 1 minute and that was excessive. I was told that it doesn't matter, "the fee is the fee" Then i was told they did me a favor because they're taping the box, usually they charge $2 to tape boxes. Unbelievable. read more

If you want something important overnighted, don't use this UPS. My $31 overnight got there ten days late. Still have not gotten the refund if it does not get there in 24 hours. It's supposed to be a full refund. Now they are saying that since it was delivered I don't deserve a refund????!!!!!!! read more

Just want to take the time to elaborate on my experience at this store. I have been going to this store for quite some time and every agent is diligent when providing quality service. I have yet to to feel unsatisfied and always walk away accomplishing all tasks that I set to do each visit. I actually look forward to visiting the store and even when when I don't have anything to do there and I'm in the area I still take the time to walk in and say hello. read more

For my local UPS store I definitely give 5 stars. I have been coming here since I was in high school. They have had the same employees forever and they are all really nice. For customer service, I can't complain. I've always been given full attention and help when ever I came in. Around Christmas time the lines are long but once you get up to the counter you do get helped quickly. They offer computer use for a fee. I can't remember exactly how much it is but I remember it being cheaper than staples. The person working there helps you set it up and shows you how to print. I used to use this service a lot when I was in high school. I recently went in to drop off my order from amazon for it to be returned and I was in the store for less than 2 minutes. I got my receipt and they took my package. There's lots of parking because they're located in a shopping center. If you go around 6 pm or on a Saturday it will be difficult to get a spot. However, double parking won't cause an issue because I guarantee you won't be in the store for very long. read more

Went to this UPS Store to buy and ship 5 boxes. They charged us for labor and shipping material for the Ship and Pack Service without first consulting whether we wanted that service or at least first providing a quote, or providing other options like purchase the boxes, pack it and come back to ship it. On top of that, they double charged on the labor. Buyer beware. read more