The service here is awesome. I had to get some notarized papers a couple of times and the staff…read moreacommodate it me as to not charge me for redoing them, provided scanning services, paid for a copy I had to attach. All of this with the best attitude and amilw behind their masks. Two ladies were specially helpul Delilah and Ashley. They made my weekend helping take care of this important process. Thanks Parcel Room!

I've used them quite a few times for US and international shipping and they are pleasant, helpful,…read moreand the items have arrived in good condition. They also suggest the most cost-effective method. Great selection of greeting cards and they even have a shredding service for disposing of sensitive documents. Cannot recommend highly enough!

We have consistently had our packages delivered to the wrong place on our property. Even after…read morecontacting supervisors (no small trick with phone mailboxes, etc.) and getting our complaint put on a case number, the next delivery was dropped off at the end of our very long driveway, and then on the delivery ticket, it said it was delivered to the front door! Unless we live in the blue sand barrel down our driveway, that was a lie! We have specifically asked that packages be left at the front door. We don't understand why they are consistently left at the door on the side of our garage! This has been going on for years. Unfortunately, Chewey uses Fed Ex which means we often have to go outside and carry the heavy boxes around to the front door. I just don't understand why this instruction is so hard to follow!

They have everything you need to print, copy, and ship. They have all kinds of printing paper…read morestyles and colors and they also carry shipping boxes and shipping supplies.

The ladies are always so friendly when I stop in - usually to mail a package to family. Relatively…read morequick shipping and for a fair price. They always help with what I need!

Amazing customer service. The post master is an amazing human being 12/10 recommend. Helped me out…read morebeyond anything I imagined

Well, the rep did not point out tracking. Raymond's PO much better although there was no line to…read morewait in.

Don't go here to return amazon packages without a label. If you want to buy random scraps of yarn…read moreor candles, this is your place.

I have been a customer at this UPS location since moving back to Dover. I can't say enough about…read moretwo employees in particular who have demonstrated above and beyond service with multiple services. Patient and kind, never make you feel you are not an important customer. Also friendly and pleasant.

Buyer beware. The store is owned by the same people as Rochester. Make sure you know the price…read morebefore you leave the store. Never just let them process it without knowing how much they are going to charge. Not all ups stores charge for ups boxes or envelopes and when someone questioned the Rochester store employee about that they stated "that is where we make our money" I brought in amazon 2 items yesterday on the same code she told me I could cancel the order and redo them separately or I would have to put them in a box. When I asked her how much it would cost to put it in a box she said $25.00 to shrink wrap them together. These were not large items. 22'x8x4. I am grateful that she told me how to cancel and request a new return but $25 is ridiculous Make sure you know what the cost is going to be. They charged me $80 to return some furnace filters. They said they would "take care of it". the price got deducted from my refund.

So grateful for Beyond the Box! EXCELLENT customer service! I screwed up an address which took them…read morea lot more time. The lovely woman could not have been nicer, despite being very busy. I really appreciated her going the extra mile.

I went in for some file folders. She didn't have any to sell but she gave me a few, requesting I…read morepromise to come back! Excellent customer service. Thank you.

This has to be the friendliest post office in the area. I send packages twice a week and they…read morealways greet with a smile and hemp me work through any issues. Sometimes I go out of my way to come here because the lines are short and the service is top notch

Great service not issues, the place is clean and they offer all the Postal store supplies and…read moreservice. Great value and quick never really a long wait to great my package letter mailed.

READ IF YOU USE USPS in SHAPLEIGH…read more I have filed a criminal police report regarding a suspected theft of a package committed by either the older man who generally works the front desk, or any other worker specific to the Shapleigh, Maine, USPS location. The value of the package's contents are $1,700.00. On Friday, 10/23/2020, at 2:35pm, I went inside the Shapleigh USPS location and handed 2 packages directly to an older man with medium length grey hair at the front desk. Video footage from inside the USPS Shapleigh location will confirm this if it's available, and I am in the process of attempting to subpoena the video footage to corroborate my account of the situation. One of these packages was scanned in nearly immediately, showing a "scanned in" time and date of 2:39pm, 10/23/2020. The other package, i.e. the "stolen/missing package", has still not been scanned in as of today, 10/29/2020. Upon calling the Shapleigh USPS location on 10/26/2020, I advised the man who answered the phone that I had handed this package over in person to the USPS worker whilst inside the USPS location, under video surveillance, so I knew they had it in their possession. The man on the phone insisted they had never received the package, and had absolutely no information on where it was - he tried to tell me that I hadn't brought it to USPS to be delivered yet, which I refuted, but was met with the same response. Next, I walked into the office on 10/29/2020 and asked the man at the front desk to look for the package again, because I knew it was in their possession. The man rudely and aggressively told me that I never brought it in, AGAIN, despite me insisting that I knew they had it in their possession. He then REFUSED to look further, and stood there looking at me aggressively and silently until I was forced to leave out of fear. I had not raised my voice this entire time and he just had a smug look on his face as he stood there and told me that he would refuse to look for the package again. I am actively working with local police, federal police, the United States Postal Inspection Service, the United States Postal Inspection General, and my attorney to get to the bottom of this situation. IF YOU VALUE YOUR PACKAGES, AVOID THE SHAPLEIGH, MAINE USPS LOCATION UNTIL FEDERAL POLICE CAN ASCERTAIN WHAT HAS HAPPENED. Use FedEx or UPS - they actually care about a lost package because they are a legitimate business with consequences for bad/thieving employees, unlike the USPS which has a tendency to hire and retain employees who couldn't care less what happens to your belongings and livelihood. If anyone has ANY information on stolen goods or packages in Shapleigh, Maine, or York County, please contact the United States Postal Inspection General or local police to improve our chances of righting what's wrong. At this point, I am counting on somebody to see something and say something.