Today will be my last visit to this store. I'm surmising that it changed ownership because I've been going to this location for years and it's always been great. Today two workers were YELLING back and forth to one another about how hard they work, and how low the pay was, and various other nonsense. It was inappropriately loud and obnoxious. Hopefully there are cameras & the owner could see this going on and possibly retrain employees, remind them that customer service is important, and if they're truly not happy working, they should move on. read more

quick and friendly service - in and out in no time at all. They were all friendly and quick to help. They were also very patient with another lady who did not understand how her Amazon returned worked. read more

Mara is on the ball, professional and speedy. I didn't have long to do 4 returns but I was in and out quickly. She was pleasant as well.

Brought items back to return from Amazon. Charged me $2.17 to "tape two items together". $2 in tape is like an entire roll. First and last time I'll ever come here. Great way to lose a customer. read more

I had a friend drop off an item for me to be packed and shipped. She was immediately met with a bunch of hurdles and reasons why they couldn't help her. Can't take payments over the phone. Can't pack. Etc. Eventually after some back and forth, we got the transaction completed; but not without it costing a fortune. I paid $80 to ship a $100 item. Yes, it was fragile, but the amount of shipping material and size of the box used was abnormal for an item if it's size. I think the manager just did not want to help and after being basically forced to, decided he would 'stick it to me'. I will say the package arrived safely and the other employees were friendly, but the manager leaves a lot to be desired. I do not know his name. Older fella. For any items coming from Edmond going forward, we will use another provider. read more

Awful manager who dosn't understant Amazon return policies. He was absolutely incorrect on the procedures for returning Amazon packages and his manner was so abrupt I didn't stay to discuss it. There are many better and friendlier locations in Edmond. read more

The service at this location is so bad. The counter staff are rude, never smile or greet the customer. Each time I have been in I feel like I am inconveniencing them. Very disappointing for a small business. read more

This is my 2nd bad experience with a UPS store. I will never come back. I was lectured about not having tape on my box. I assumed they might need to verify the contents before it was sealed. Don't do that. In fact, just go to Postal Annex. They are top notch on customer service at Postal Annex. UPS lost my business forever over a 10 cent piece of tape. I do not recommend The UPS Store. read more

Dishonest, no customer service, rude, dam Damages packages, blames customers, slow, talks down to people, doesnt care mentality read more

This is solely for SEAN, the gentleman who helped me 11/29/23 during close. The line was getting long and Sean did his best to reassure everyone about quick wait times. Very friendly even when he seemed a bit overwhelmed. To the manager - when your employees make a mistake - don't say "he did it wrong" and diminish his credibility. Sean I hope you see this and stay positive!! read more

So easy to get in and out of. They are very helpful. And they always check for the best price! read more

Sky, the customer service representative, was fantastic. Very professional and knowledgeable. She helped me with a Amazon return to which I was new to. Common sense about treating folks how you would like to be treated. Excellent customer service. Give Sky a raise. read more

Top-notch service is clearly very important to this owner. He truly cares about what is being shipped in and out of his store. I feel like he went above and beyond for me to ship a package to my navy boy. The employees are just as customer care minded and always provide a speedy, efficient and helpful service. Thank you for your passion Talal. Woohoo. It arrived safely. Great job Team. I call that #GETRDUNN read more

The UPS Store - Tv arrived All in one piece. Woohoo - Printing Services Near Me - Edmond, Oklahoma

Never a line and very friendly. Great service every time. If you haven't tried this location I recommend it. read more

If you're ever looking for cranky people- this is your place!! Staff never smiles, never says thank you and is generally disgruntled about helping you. I only gave them 3 stars because the job does get done... read more

The owner is a bully! He tried to sell my 81 year old mother a $20 box for a $15 Amazon return. He was so rude he made her cry. When she refused to buy the box he told her to go somewhere else. read more

Very nice people. Good location and easy to find. Staff is friendly, helpful and efficient. Thanks for a great experience every time I visit your store. read more

At times like these I wish there was a negative rating. I am so fed up with this store and I'm upset that it's the closest to my house but I will gladly drive out of my way to avoid them. Every time I've been in there it's been the same two people: an old, crusty dude and a nice lady. The old, crusty dude is the one I have an issue with. I think if I had the nice lady help me my problems could have been avoided. The old, crusty dude seems to be cheap as well because he let me ship an order, that should have gone in 4 separate packages, in two packages. I was trying to be a good human being and reuse the packaging the items came in to avoid them having to waste more packaging. Once I realized it was going to be an issue the cheap, old, crusty dude said no it's too late. I couldn't scan my other two QR codes. But if you're familiar with Amazon that's how you get your refund. So then I went to call Amazon's customer service who then told me to go back to this store and tell them they have to scan my QR codes. Well, guess what. They didn't scan them. At least the nice lady gave me a great explanation of why they can't, but unfortunately it was too late at this point. The cheap, old, crusty dude tried to say he explained that to me but he very much did not. Anyways, it's funny how a little issue like this can become such an inconvenience and cause so much anger towards a business. But I will never go in there again, that's for darn sure. TLDR: don't be a good person and try to save the cheap, old, crusty dude time/money. Also, go with the nice lady. read more

I REALLY try to save my 1 star reviews for only the worst situations that are just absolutely abysmal. This location has earned their star rating time and time again over the course of several years. The staff here has been so rude and unprofessional that it literally seems like a joke, "think PopCopy from Chappelle's Show." The last few interactions have been with the same older gentleman. I don't know if he hates customer service or what, but he is just so difficult to deal with and I have no idea why. It's shipping boxes and stamping docs, it should not be such an ordeal filled with that level of angst. We have asked him to perform a Notary service which wasn't charged correctly, and instead of admitting fault, simply doubled down and refused to listen so we just paid to leave the frustration with him. Then when actually shipping something, made ME pick up my box and carry it to the back of the store to their loading area after I paid for postage because he said he couldn't. I tripped over the junk they have all over the place back there and nearly dropped it and hurt myself. The last and final trip was to drop off a package that the driver failed to read the "Return to Sender" note on. The same guy told me that UPS does not do that and my only option was to buy new postage and pushed my package back and just stared at me dead eyed. I knew this wasn't true but alas, it just wasn't worth it. Knowing this wasn't true, I looked it up to see what was really going on and as it turns out, these locations are all franchised, so what he should have told me was to simply return the package to the UPS hub location in OKC, but instead he wanted to charge me to ship it back. I shouldn't be surprised, but yet I was. These are the last 3 visits here, and I haven't even mentioned the stench of marijuana and the other employees who are somehow just as bad. I sincerely urge anyone reading this, unless you are just a masochist in it for the pain, DO NOT come to this location, drive another mile and go to the one by 33rd street. read more

Owner is not helpful and they are typically understaffed. I will drive past this location to use another one.

I wish I could leave 0 stars - terrible service, downright hateful employees. Drive a few more minutes and go to any other UPS store lol.

I have used this location for several years. They are very efficient and helpful! Recently I shipped a phone to my son internationally because his phone was damaged while abroad and became unusable. The staff at this Edmond location has done everything they can do on their side of it to help us. They have gone above and beyond to continue communicating with me as we try to get this package delivered. B.Sylvester read more

Paid for 2 day shipping from Edmond to CA. The UPS store used USPS for this service. Tracked the package back and forth from Edmond to Okc and then "out for delivery" in Edmond. It shouldnt have been going to Edmond, it should have been going to CA. The delivery status went from out for delivery in Edmond and back to the Okc USPS facility. It was stuck in that loop for over a week going back and forth from USPS OKC to out for delivery in Edmond. Finally contacted a friend who works at the Okc facility and they tracked the package down and brought it to me. My USPS contact said that the employee at the UPS store indirectly attacked the label so that the delivery address in CA couldn't be read by the sorting machinery at the USPS facility and the UPS store never put any address into the system. When I went to UPS store to get my money back they refused. The old curmudgeon who works there just kept saying, "it's not our fault". It most certainly was their fault. read more

Staff was very unfriendly. Neither were qualified remotely for a customer service position.

I had several items to return and thought I was prepared, but didn't realize I needed to print off labels on some. I became flustered thinking I had placed wrong labels on the packages. Needless to say, the employees were very kind and patient and we got everything mailed where it needed to go. read more

The staff of the UPS store at 1050 E. 2nd St. in Edmond has been very helpful and courteous to me through the years. From assisting me with printing, copying, or scanning jobs to taking care of my shipping needs they stand ready to help me get the job done. Thanks for all you do! read more

Make sure to take your wallet in with you when you drop off your AMAZON RETURN. I printed screenshots for my own record but not labels and walked in with three returns. One bag was delivered by AMAZON with two separate orders.. so there was 2 separate returns. The manager told me I had to purchase a shipping envelope from them in order to get one or the other returned. I had my phone.. He could have just scanned the queue code on my phone and attached that label the the other item BUT HE NEEDED TO MAKE $4.00 off of me for an envelope sale, so I paid it. Meanwhile a blonde in pearls walks in and drops 5 shirts to return to AMAZON with no packaging AND THEY QUICKLY PRINT UP RETURN LABELS ON HER ITEMS. Me- Mexican lady- it's an issue and I have to buy an envelope. NOT COOL! read more

My mother and siblings have used this place for 20 years and have always found it a convenience. It has a Ma and Pa type feel to it. The 5' long curly brown haired girl has actually gone out of her way to meet well after closing because we left a phone behind inside. They don't have a wide pen selection any more, but they used to have the coolest pens. I like the place, I have never been a line longer than two people. read more

I experienced very poor customer service at this location, though ultimately I was able to receive the service requested. When we misunderstood notary procedure and politely asked for assistance in completing our transaction, the customer service representative rudely lectured another customer and me for several minutes. It was unnecessary, excessive, and incredibly embarrassing. When the other customer's husband came in, the customer service rep was immediately conciliatory and completed the transaction for him with no problem at all. Though I frequently ship packages, I will not come back to this location for any reason at all. read more

I use this store a few times a year to ship things. Outdated inside, service is slow, not so friendly but not unfriendly either. read more

The UPS Store - Printing Services Near Me - Edmond, Oklahoma

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This location treats my packages with care each time. I've never had any delay from this location and if I ever have a small issue they fix it instantly. I'll always go out of my way to go to this location read more

I had the best experience and Talal was more than wonderful in helping the customers .

Once again I give the crew at the UPS store # 3150 5 stars.... absolutely outstanding service...seems every visit I have there they exceed all my needs...thank you for the first class service read more

I love this store. All staff are great but Selena is the icing on the cake. If possible I try and get her because I'm not good with computers. She helps me with a smile and always has a pleasant smile And doesn't make me feel stupid. Very good with the customers. A raise for this charming person!!! read more

We recently went to this UPS Store. They are always helpful and accommodating with shipping packages. We had an ODD shaped item to ship. It was very expensive to package it, but they did so and we will return there for our shipping needs. read more

These folks are TERRIFIC!!! I was certain I needed their biggest box. An employee advised me kindly that perhaps not. She took another size to my car to bring in my load herself! She was right and got me all set up for shipping. Polite, helpful, professional and friendly! read more

I love using this store, not only is it convenient but the staff is always friendly! I can get shipping supplies and I considering getting a PO Box! read more

This is my favorite location! I found out they did notaries, faxing, printing and much more! They were a great help and very friendly! I will definitely be going back. read more

New to the area. Needed to ship a package and the older man with a strong foreign accent working was beyond rude, and extremely unhelpful in assisting me. I ended up leaving without shipping the item. I will never be returning to this branch and will give my business to a different UPS store with helpful/polite employees. read more

This store is terrible! The employees were arguing with each other and not helpful to customers. The man didn't speak great english and was very rude. Will not be coming back here! read more