Jim and all other is great help short guy who sit at back desk have no clue what he is doing or he…read moredon't want to do it he was yelling at me denying service to help elderly person just to look up for zip code in computer most of all he is very aggressive I been to this store to return for same stuff 3 times but it says I already drop off but stuff is still with me

I frequent this UPS store and they are always so helpful. This past week I had to print a color 11…read morex 14 through email and I was having a hard time with it. They were so helpful and patient and I walked out with a beautiful color print and it was only a few dollars. No money was made off me from this transaction, yet they treated me as a gold member!

Today I went to the UPS Store in Brewster to ship a box. As I walked in--alongside about five other…read morecustomers--the woman with long brown hair immediately shouted, "Is this Amazon?? Just use the machine." No greeting, no offer to help--just that. I responded politely, "I don't mind waiting. I'd rather have you scan it. I'm not sure if I did it right. It's not Amazon, it's Adidas." She smirked at her coworker and said, "I don't know why it matters. It gives you the same receipt." Her attitude made me feel completely uncomfortable and unvalued as a customer. I reluctantly went over and used the machine. When I finished, the box didn't fit in the bin provided, so I brought it up to her. Her only response: "It didn't fit in the bin?" It honestly felt like the employees were doing everything they could to avoid offering actual customer service. Just pushing everyone toward the self-service machines. I try to support small-town businesses over big-box stores whenever I can, but in this case, I bet the customer service at Kohl's or Whole Foods would have been much more respectful and helpful.

Courteous staff with excellent service . No wait,warm…read moregreeting, In and out. No b.s.

Outstanding service by their print department yesterday when I needed marketing materials produced…read morelast minute and needed them NOW. Sent files over/discussed the project in person around 11:30, and had finished, well executed postcards in hand before 2 pm on a Sunday. Pricing was fair, and staff was extremely informative, courteous and accommodating. Bravo!

Unfortunately these type of stores are scarce, so when you have to go you'll just have to bite the…read morebullet. They have a variety of products and their toners etc are comparatively priced with other suppliers. Their system with Amazon returns however is not efficient. The location of the sign which is to your left when you walk in, this can be a little confusing because the UPS sign is to your right and can't see the Amazon sign from the door.. .don't make the mistake of standing in line at the service desk because then you'll be reroute it to the cash register which will then reroute you to the Amazon sign.. of course they will handle all of Staples customers before getting to you making your return easily a full 30 minutes depending on how many people.. I am really not sure at what point handling customers in the order that they arrive disappeared...My advice would be order online to whatever extent possible it only go when you really have to.

Joe listened to the details of what I was looking for and designed beautiful photo posters that…read moremade a birthday party a great experience. Responsive and attentive and flexible to the last minute changes. Delivered on time. Reasonably priced.

I was in a pinch late Friday afternoon & they helped me out, got my print job done by Sat. noon…read more Will definitely be a repeat customer.

Above and beyond for customer service…read more Lotus of people give the post office a bad rap but I have had a really great experience with the postal service on 23 Backus Avenue.The manager Joe went out of his way to call me after hours to pick up a shipment of live bees I was waiting for. It saved me a day of worrying about my delivery and Joe and his staff were very friendly and professional. Thanks to Joe my bees are now happy in their new home

I wouldn't even give a star ,I would like to file a complaint regarding the service I received at…read morethis location. I went to the office to resolve an issue, but because I have difficulty communicating in English, I asked for help from an employee who works at the same location and speaks Portuguese so that she could assist me in understanding the information correctly. I went back to the line so I could be helped by this Portuguese-speaking employee. When it was my turn and she was going to assist me, another employee, who speaks English, did not allow her to continue helping me. She said that if the other employee assisted me, she would have problems. After that, this employee told me to leave the location, saying that I was probably interfering with the service being provided to other customers. I felt very embarrassed and disrespected because I was not causing any problem. I was only trying to receive assistance so I could understand the information and resolve my issue. In the end, I had to leave without my problem being resolved. I believe every customer deserves to be treated with respect, patience, and have access to proper communication assistance when there is a language barrier. I request that this situation be investigated and that the necessary actions be taken to ensure that other customers do not experience the same treatment.