I paid $60 for second day air and guaranteed delivery by 10:30 am on a Wednesday for a package I…read moreshipped. I was promised it would be there then. Well I check on the package and now it won't arrive until Thursday! I could've saved $30 on shipping if I wanted it there a day later. Do not trust this place to get your packages where they're going when they say they will. I will never use this location again. If I could give zero stars I would. Update:: they did end up refunding me the difference in the shipping costs and I really couldn't ask for anything more than that. They were friendly and apologetic so I am amending my score to reflect that. Thank you for being professional and taking care of this issue.

Fast friendly and reliable package service including boxing and great for Amazon returns.read more

Every time I go to this store, the ladies are always super friendly and helpful. This store also…read morehas a kiosk that makes dropping off a package with a label super fast and convenient. A huge plus for this store is they actually have a landline and they actually answer the phone. It's insane. You can call the store and somebody that works in that store will answer! No recordings or options to listen to or some random person in another state answering. Nope. Just a friendly person that works at that store! It's great! I do love this store!

Very rude, unpleasant, and highly unprofessional. Can't even do simple task. Then wants to get mad…read morewhen u confront them with an issue. There shouldn't be an issue with something as simple as mailing a package! How incompetent are u that u cant even mail a package.

While I cannot speak to the quality of the mailing services at Pak Mail, I can say the customer…read moreservice is abysmal. I stopped in to get fingerprinted for an upcoming internship. The process was confusing, as I'd never had my whole hand fingerprinted before, and the woman who helped me was impatient, rude, and honestly downright mean. I looked for a name tag but she wasn't wearing one - all I know is that she had spiky, short blonde hair and brown eyes. Another lady who worked there who had a heavy accent first directed me around the corner to start the fingerprinting process. I entered through a door that it seemed that she was pointing at, and the blonde woman rounded on me and yelled at me that I couldn't be in there with her. My bad. After more confusion (and a nice older woman saying that she didn't understand the lady's instructions, either), I ultimately realized that the fingerprinting machine was in a very small alcove of the main room. I simply hadn't noticed it before. I made my way over there and waited for help. Naturally, my blonde friend came to "help" me. The whole process was just awful. She repeatedly slammed my fingers into the machine, was short with me when the machine didn't properly scan a particular finger, and was overall heinous. She raised her voice at me multiple times, almost yelling, and for NO reason. "Quit FIGHTING me with your hand," and "You're not LISTENING to me," she said to me while I was doing my best to follow her instructions. I was meek and passive the whole time. I thought about telling her that it was inappropriate to talk to me that way with that tone, but I was scared she'd get angrier and the process would be worse. Once I figured out being mad was pointless, I wound up just feeling hurt and at the verge of crying because of how stupid she made me feel. After a time she left me to scan my fingers on my own. She and the lady with the accent were arguing in the back about her (blonde lady's) productivity. She shouted at the lady with the accent that she had no problem carrying her own weight. She came back out to me to check on my progress and launched into a tirade about how her coworker's son was supposed to replace her at 1 (it was around 1:45) and that he was so irresponsible and how her coworker shouldn't have the audacity to tell her she wasn't being productive enough. Maybe her replacement being late was why she was so cranky, but I found her discussion with me about it to be incredibly unprofessional. On top of being unprofessional, again, this woman was mean-spirited and venomous to me for absolutely no reason at all. I will do everything in my power from here on out to avoid going to Pak Mail for ANY reason.

It is what it is. It's a convenient place to drop off packages that don't fit in USPS/UPS/FedEx…read moredrop boxes. They offer some packaging if you are in need of that. I'd rate level of service just a smidge below a typical UPS/FedEx store which benefit from more resources and offer more packaging supplies. As far as I'm concerned, Pakmail serves its purpose.

I went in for a notary service which was fast and easy. Reasonable price for the notary. Very nice…read morestaff!

Friendly fast and efficient service and very helpful staff. They assisted me by carrying my package…read morein.

Took a painting to be shipped. Total package was only 10 pounds. 35x35x9. My bill was $176! After…read morebuying their packaging and shipping label I see they charged $20 additional for a tracking number!! That is and should be, included with purchasing the shipping label. this is definitely not a place that I would recommend to have something shipped. Price gouging in the worst of degree.!!

Employee welcomed me, asked me what they could do for me. I said I have a package ready to ship…read more He took the package and I started to leave and he offered to give me a receipt so I had tracking info. Very much appreciated

This is our go to place to ship items. Any kind of printing items. Staff is helpful and friendly…read more Store very organized.

Jeff managed a complicated, last-minute, and long-distance request for printing and shipping…read moreservices with total professionalism. Our crisis turned out to be no problem at all for him. I couldn't have asked for better service.

I have an online store selling guitars, so my boxes are usually big. The employees at this store…read moreare always helpful with a smile. If there is a line and I don't need a receipt I can just leave my box at the end of the counter and don't have to worry if it will be taken care of, it always is. Thanks for the great service.

Don't have the need to ship much but when I do this is where I go it's quick they can print labels…read moreand ship UPS, FedEx and the people are very helpful located in Publix's Shopping center HWY 69S so you can pickup a steak for dinner and return your Amazon package and be on your way.

The employees are pleasant and helpful. I didn't have to…read morewait in line today either. They scanned packages and gave me a receipt.

Have used them for Amazon returns. They are helpful, and friendly! Very professional.read more

Have used this store to ship packages to family at U.S. Air force base in Japan. Today 2 young…read moreemployees said they are not allowed to ship to APO ADRESSES Ok we can't use Ups stores to ship to our troops over sea. Hmmmm glad these two can safely walk around this country without any worries. Can go home everyday and have momma feed them.

Took them a good 15 minutes of me waiting to tell me that they don't notarize government documents…read more Poorly trained staff is also unaware of what services they do or do not provide. Your staff needs to know the full extent of services provided by the company, if they're paid for it - that's the least a customer can & should expect. I'd probably give them 2 stars if they had not disabled Google reviews tbh.

One of your employee dropped off my package. So two stars. Congrats on doing your job…read more HOWEVER your employee was YELLING LOUDLY on the phone all the way up to my door. I have zero issues with them being on the phone, I get it, they can still obviously breathe, walk, drive, do their job. My issue is that its 0930, on a quiet Saturday morning and suddenly I have a angry sounding man yelling at my door. I'm home alone, the mouth breathers didn't even say FEDEX or anything. My dogs were sounding the alarm, thank goodness I don't have a baby or I would be on a whole new level of angry. That's NOT OKAY. I would have walked my happy a$$ over to him to yell at him but he was already gone. Please talk to your employees about situational awareness and proprioception on their loudness on a quiet morning. I don't think that's much to ask, even for a backwards Deep South area like this one.

I have order home delivery for two items and It told me it was gonna be here Saturday and I waited…read moreall day for my package for that status to update and say I didn't sign for my package knowing I was waiting all day and then they rescheduled it for Monday like no those are expensive items and I need one for work so this FedEx is just bull.