Good location off Broad and near the Kroger. Parking is easy and the staff efficient when you need to drop off a pre-paid package or Amazon return. Friendly and helpful staff. Wasn't thrilled when I needed to pay $5 for 2 sheets of paper to be printed by them. My printer broke :(. Pricing is excessive, but I guess they need to make money somehow. read more

The UPS Store - Prices if you want them to print an emailed document - Printing Services Near Me - Columbus, Ohio

Went with my parents to ship a few items. Pros: Very nice people Cons: Didn't tell us the price of the cardboard box (almost an extra 10 dollars on top of shipping for items) read more

went out of my way to use ups vs. usps for guarantee delivery of an important envelope. paid 60 bucks for it to be there the next day what do they do without explaining it to me slap a stamp on it and hand it right to the usps system. whom now just says label created not picked up and this was 2 days ago. stop back in to question and there response while nice was got to take it up with usps, what about the 60 bucks I paid to have it there yesterday... got to take that up with usps and don't even let me tell you about the 40 pages you have to read there to submit a request to get a refund on a priority mail shipment. morale of the story just tell someone that hey this is just going to get dropped in the regular mail. read more

I had sent a PC to MA and I made the mistake to pay for insurance, it was destroyed, they never gave me any follow up and of course the insurance never paid. Please don't pay those expensive insurance because if you have a problem they are NOT going to pay no even an explanation. It is a rip off simple! read more

I was shipping a very fragile, glass display case that my mother has had since the 1950s. The clerk assured me that it would arrive in good condition. She told me to buy the big bag of pink packing peanuts, and the large roll of bubble wrap. She told me she would double box it for extra protection. All the while smacking her gum loudly with her mouth open. I should have known. When the package arrived to my sister's home in California, it was destroyed. The glass was shattered, and the wooden frame was splintered. Completely beyond repair. They had used about 20 packing peanuts total, very little bubble wrap, and left the inside of the glass case empty. It should have been filled with peanuts, styrofoam, bubble wrap, or anything else to protect it against being crushed and broken. When I went back to this UPS store to complain, I was told that they were not allowed to use packing peanuts (so why did they sell me the large bag?), and that she only charged me for one box (so why did she tell me that she would double box it?) The man helped me to fill out the claims form, but at no time did he offer an apology for his staff and their deception, and their callous treatment of a family heirloom. AVOID AT ALL COSTS! I will be using FedEx for all of my future shipping needs, and packing fragile items myself. read more

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I sent items to Delaware. The package included my daughter's $300 Rx sunglasses. Somehow the package was sent to Amazon. I was told they would look into the matter then a week later received a check for $15.12! No accountability and such an insult!!! read more

Tried to call 3 times ahead to ask if a notary was there and no one answered. Went in, that person left at 3 and was told they're too busy to pick up the phone. Disappointing read more

I really like this location. They usually open on time and are efficient. I use this location for all of my amazon returns and they make it very easy! The staff is super nice and it usually isn't too crowded. So you can get in and out quick. read more

I would give it 0 if I could. I just left there... 03/23/2023 8:35am. The girl was not liking me at the door at 8:30. You could tell she didn't want to be bothered. Her body language made it obvious. She then wanted to charge me 2.00 for 4 inches of tape and 2.50 to print my label because I was unaware I needed to print it. I just showed the QR code. She was very short and curt with me and I WILL NEVER BE BACK! Lady, if you hate your job that much do us all a favor and quit!!!!! Your dag gone right I told her it was bs too and I said the whole word! read more

This is my neighborhood UPS store and I am used to using their services 3-4 times a month if not more. I shop online and use Amazon a great deal plus I have friends on the west coast I send things too several times a year. The last 2 times I've been in there the line has been backed up out the door practically. Not only that, but the familiar faces I am used to seeing are all gone. Today was my final time visiting the store. They charged me $5 to print 2 prepaid labels. So returns that should have cost me nothing, I ended up having to pay toward. They have always charged for internet use if you were checking email and using web services but never just to print a label. Even FedEx charges to print labels but it's cents per minute. I questioned the charge and the new manager wouldn't even make eye contact with me, just pointed and said there was a sign on the computer. There's always been a sign but it wasn't just for printing labels. But he wouldn't even acknowledge that something had changed or that yes, I wasn't mistaken, they previously did not charge but today they were. Even if it means going out of my way to find another UPS store, I won't be patronizing this location again. I prefer UPS 100 to 1 over FedEx but at a greedy $5 for ONE sheet of paper and Internet they're paying to have either way, that cranky turd can keep it. read more

Just arrived at this location with the hope of completing my errand of dropping off items to be shipped. Online, it says this store opens at 8:30, yet upon my 8:36 arrival, I was greeted with a group of people waiting to be helped outside of a locked store. Not opening on time is unacceptable to me which is why I have given my first one star review. I do you plan on visiting this location again with the hope of changing my perception of them and my review read more

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I started selling things on Mercari and the gentlemen at the #2649 UPS store make it simple to ship my things. They are kind and courteous. They are fast and efficient. read more

Quick in and out to drop off a return package to Amazon. The store was clean, and the lady working the counter was extremely friendly. I didn't have time to cut my packing label or tape up the box before I got into the store, and when I mentioned that I needed to buy some tape to put the whole thing together, she just let me use some of theirs. My whole visit was really pain free, and we joked around about general happenings in the world. The parking lot is enormous since it's in a strip mall and is shared with a lot of other stores. They had pretty much anything you could need to ship something in there if you don't already have a box or shipping supplies of your own. I've been in here a few other times, and it's never been busy. I've never been in there longer than 5 minutes, and that includes time spent conversing with the workers. read more

Hey FEDEX, After numerous phone calls and days waited and after you failed to find my package now i have to get my package refunded and make a claim because you guys either lost or stole my package and now THEY DONT HAVE ANYTHING IN STOCK. Screw you guys for fucking me over and making me lose time and money over this just to get nothing but a "I'm sorry" from your management. I am directly blaming this location because this is where it was lost. You guys are a joke for this. No compensation of time or money. read more

Terrible packaging and customer service. Shipped a Mac Pro from here through their pack and ship program and the Mac Pro got BENT. A solid aluminum computer was bent due to poor packaging. Not sure what the employees were thinking. read more

I've been doing business here for over 4 years and never had an issue. The staff is courteous and the service has been great. All of my mail and all of my packages are delivered here; again without an issue. read more

Very poor service. Also if anything goes wrong with your shipment don't expect a refund or ANY help trying to fix what went wrong!! Seriously spend your money elsewhere read more

This store is always a hot mess. Only 1 employee working and I just need to mail an envelope and none are available in front of counter. I already have shipping label and there was no need for me to wait 10 minutes. read more

This location is a mess, complete scam. They charged me $144.64 to ship a phone "express"to Canada 1-2 days, btw it would have been less than $26 with usps. That was on 07-22-20 Phone finally made it to its destination on 08-05-20 at 4:20pm. Owner Dan was great when it was time to charge me their fees/price but the worse when it came time to explain why I was charged express prices but shipment took roughly 3wks. They tried to middle man me roughly $122 to send my package through usps. However I did end up getting $80 of my money back but I would have rather it make it to it's destination on time. Stay far away from this ups!!! I'm currently in contact with corporate to make sure they know about this location. UPDATE!! Owner Dan , I received your text message refusing to give me the information I need to file a claim with USPS because I left your store a poor review. Just because you were hoping to scam/middleman me to make some money, my shipment I made through you which I paid for 1-3 day shipment arrived 3wks later. Funny how your prices changed as well.You stated you would file a claim because it was late then turnaround and tell me I have to file it even though I didn't send it through USPS. Your a total fraud, scam and a liar. I paid without hesitation for 1-3 day service and you should refund when your wrong without hesitation. Corporate stated your not even supposed to be doing 1-3 days service. I am in contact with USPS and UPS Corporate. Luckily I stopped by yesterday and picked up some of the documents your refusing to give me from one of your employees. STAY AWAY FROM THIS LOCATION!! BTW I'll be sharing your text messages with corporate, thank you! read more

Great service. Staff is friendly and helpful. I've never had a problem at this location.

Good service at the counter; no complaints about their system. I dropped off a return to sender on Friday and I got a "received" email today (Monday)! This is only the second time I've been here, but it's clean and bright with really helpful employees for this old fart. I bring in the package they do the work. What could I complain about! Nuttin' Honey! A little pricey, but what isn't? read more

We are in and out of Columbus and use the store for business and personal mail as our permanent address. When we are gone they forward or hold as directed. Staff is friendly and helpful. We have never had a hitch in our service. read more