BEWARE!!! Terrible manager, terrible service, failure to deliver, failure to refund. Attempted to ship hurricane relief package (coats/blankets) to Asheville, NC. After receiving a notice that the package had "cleared government agency" (customs??) there were repeated requests made of the recipient to email confidential information (Social security number, passport number, green card, etc.) to a "broker." Tracking information indicates that broker tried to reach sender (no phone call, e-mail or text was received by me). After repeated requests to return package to me it was returned (spent 16 days in Michigan when it was to have been delivered to NC in 3 days). I was advised to personally see manager at the store where he refused to provide acceptable explanation, refused any refund (in part of whole - over 100.00 spent) , flapped his arms around, ran around the store demanding that I leave. I believed he was actually going to strike me. And yes.... I did have a few choice words I shared with him. Great customer service! Avoid at all costs. read more