My biscuits officially burnt! We have celebrated everything, from birthdays to baseball games, to concerts and plays at the udder side. Years, years and years. Tonight was sadly our last time there. (open to new suggestions as to ice cream joints) so go there tonight and they are hoping! Great, I felt like after all these years I had a personal investment in this place. I ordered what I always order. Dirty pitchforks ($5.25) always been. I add cashews ($1.00) been forever. Well as I am ordering. I ordered the girls first Emilee Tanner Kokish and Jasmine Benchley they want the same thing, one med,minus nuts, order the exact same thing and then em pipes in she would like to make her a large.. okay,this confused the girl.. alright,no big deal,med no nuts,large regular.."what is regular?" For real are you punking me..deep breaths.. they're busy. Finally get that (fingers crossed right) then order a plain dirty pitchfork..oh lord have mercy! The cow tipped.."so you want that with nothing on it?" I said"No normal" I also need one with cashews didn't mean to confus you my bad.. No mention of size here. They have always been one size (I thought) Get up to pay. $5 more than should be. Well, I think no big deal, mistake.. they charge me a extra$1 a piece for the dirty pitchforks.plus $2 for cashews. I bring it to her attention and she said that is the price/then they have New menus (mine is two weeks old)/I must have a old one,well that's the right menu.. then,that I ordered mediums.. ummm.. what? No , no I didn't. Then i ask to speak to the manager.. she is to busy.. take my bag(she didn't say anything about it not being the complete order) go to pull out and only half of the order is there. Well, I just spent about$30 for four ice creams.. yeah, thought it best for all to send DAV..He goes to window and the Same girl, said, "what are you missing?" For real???? He comes back gets bag. (He already handed her the receipt.)She said "well, if your mom hadn't been so pissy she wouldn't have droven off without her ice cream".be so crass with my bonus son...oh no, about to trip... So I called them and the lady said she was the owner. Was a whole nother level rude, would not listen to me. Tried to explain that I didn't order mediums and what happened. She absolutely refused to listen. Long and short of it, made it very clear, that they do well enough to treat customers this way! So, let them know next time you are there, customer service is still a priority for some, better yet, find us a new place to go!! read more