Fantastic service for several years now. Purchased my 1st John Deere riding lawn mower from Vincent…read moreabout 3 years ago and I am happy with my purchase. Also upped my game and bought a complete Stihl set of lawn equipment to replace my eclectic collection of lawn equipment that was doing nothing but making my life more difficult. I use the blower, weed eater, edger and pole saw so much better and quicker now! Also, last year my Farm Boss 290 Chainsaw finally died after 20 years of great service through 3 hurricanes and countless storms so I upgraded to the 291 (its replacement) and I am as pleased with it as I was my original one. Everytime I go to the service counter I am treated with respect and quick service. Now, I am considering purchasing my first skid loader from Beard Equipment after another conversation with Vincent. They have proven to me that not only can they sell me a product but that they can also service it as well with good advice for my business. Thanks guys!

I brought my STIHL chainsaw to this place to get it repaired during May of 2025 while it was well…read morewithin the 3 year warranty period- -my Bride purchased it for me as a birthday gift during August of 2024. A fellow by the name of Jeremy told me that they could not work on it since I did not have all the broken parts to show them; I explained that it broke while I was using it about 10 feet off the ground cutting a tree branch and that the broken pieces fell in the yard somewhere. When I called the STIHL HQs to get their advice, Carmen told me that Beard Equipment should have repaired it and that they were going to call their management team about not honoring the warranty. In the meantime, I took my chainsaw to THE TOOL SHACK who fixed it within 3 days WITHOUT any drama. Do NOT waste your time going to Beard Equipment. Contact Info for THE TOOL SHACK = 850-934-1700 FAceBook https://www.facebook.com/profile.php?id=100057403460393&sk=about

Great service. We had our rig filled with propane and used the dog wash and bought some dog chews.read more

This place has a little of everything even baby chicks…read more Plants, lawnmowers,seed, decorative items, clothing.in front there is a section of sale items .. it is kinda like a ace.. The customer service is great, very knowledgable and helpful..

I have been using robertsdale power equipment for 15 years with no complaints until the last year…read moreor so when there was a new owner. I am very busy as an individual know things are just not like they once were so let alot slide thay I really should not. Early this spring I took in two still chainsaws to habe tuned up and one needed a recoil replaced. I requested the call me with a quote. After a few weeks I recieved an sms that they were ready with a hefty price. 1. One saw was gutted and thown bag in the case and I was told it was unfeasable to repair when it was working fine when I took it in and 2. After replacing the bar and chain on the second saw...the recoil was still not fixed. Fine I paid and went on my way. I took the saw back two more times and rhey still never fixed the recoil, but had no problem charging me. Fine. A few weeks ago I dropped off my zero turn as I had busted a spindel on the deck. I gave them a 5 gal bucket of parts and the cushion part of the seat. Again I advised to be called with an estimate. Low and behold I get a sms with a price to pick it up. I go to the counter with the tall bald man and ask him firmly why he did not call first. He claimed it wasn't in his notes. Not wanting to argue I paid. Went to go get my mower and the nice fellow that loads them had to jump start it as it was dead. It was a brand new battery under warranty! I noticed that none of the parts were reinstalled that I left such as belt guards and no one knew where theese parts were. The mechanic in mention was on the phone for 20 min and finally came out with my bucket of parts that included parts they had charged me for. He said he would have them credited. And lectured me that a kohler engine needed a certain amount of cranking amps. Having spent over a decade as a small engine mechanic i did politley lecture him in regards to the work order. I told him i left you a mower that started and why am i paying for one that doesnt. He had zero diagnostic expereimce and claimed he could not perform a cokpression test like i asked. I asked him how coukd he in good faith return this mower to me without the belt sheilds re installed? Then he disappeared. I still could not locate my seat. When I returned to the counter, the employee that had been working in sales was lecturing other staff on how to make money from customers. Every time I complained a person at the counter would disappear to the shop. Finally what I am assuming is the owners wife called me a jerk and pysically ripped the receipt out of my hands and disappeared again. I had told her I was trying to locate my seat and the problems I was having and she insisted that I did not leave the seat with them. I told her what do I need to do make you sign a receipt or wear ago pro to prove that they did recieve the seat. After 15 more minutes some man came out in a foul mood and introduced himself as the owner and not by name followed by the owner yet again insisting that I had not left the seat with them when he had obviously not talked to any of the five people I was dealing with for over and hour. Irritated and mentally exahusted with theese bullies I simply took my recipet and on the way out was told take my business elsewhere next time by this unnamed owner. It concerns me that so many people patronize this establishment in ignorance. The demographics are sweet old men amd honest workimg latinos in rhe tree amd lawn care business that are trusting their judgment and screwed with their business scams for insane profit. I am seriously debating on weather to file a legal complaint and pursue a search warrant to locate my missing seat, however as I have no legal proof people like this get away with it. And I would be tying up much needed law enforcement that are are already stretched on more life threatening matters making me look like a trouble maker The staff gives a new definition to zero integrity as they simply cannot or will not help a customer solve a problem and merely keep quiet or disappear to the shop. Furthermore they are simply not good business people as when i got the mower home, re installed the parts that I had asked them to. The blades were dull, a few deck roller bushings could have been replaced. Had they called me like i asked and recommended this i would have been more than happy to pay. But they didnt and returned my mower in worse condition than when i left it. so much so there was just enough fuel in rhe tank to startt it. seriously? Such a strange comuntaion of cowards and bullies all under the same roof. They abuse their position of having your personal details on file as if rhey have some sort of dirt on you. Robertsdale is home to some great businesses full of integrity as are their employees. The new ownership of robertsdale power equipment is not what robertsdale or alabama stands for. They are looking to make a quick buck and con their customers. I would encourage customers to seek another service provide

Dwight and his crew are phenomenal! I bought my new lawn mower from them a couple of years back and…read morenow I got a new backpack blower. I was looking for the blower locally and Was not having any luck. Then I remembered Robertsdale Power Equipment. I called them and within 10 minutes I was sold. I immediately went over there. While I was there, I mentioned a problem that I was having with my lawnmower. I told him that I took it to a place locally, and they couldn't find anything. Well Robertsdale knew exactly what my problem was and said to bring it and they would fix it under warranty. So I walked out with a new blower and scheduled appointment for my lawnmower fix. I couldn't be happier. They have tons of accessories and parts if you need them. I know for sure they carry scag, echo, stilh and a few other brands.

not the same company for years. since the son took it over. sell junk…read moreThe last 2 items I've bought failed in a year, wouldn't replace Not for heavy use,

Great service from friendly & knowledgeable people - They may not work on every type or brand of…read moreequipment but they do work on the equipment they sell.

I purchased a zero turn mower from this business after talking at length with the owner about the…read morepros and cons of several models. He was extremely patient with me and took all the time I needed to answer my questions. This is one of the most professional and courteous local businesses in Crestview and they will get all of my equipment business from here on out.

I've rented many items from them: Ditchwitch, Excavators (multiple times), Lulls... never had an…read moreissue and was always treated professionally and actually with a smile. Always have what I need, never had any problems.

We went to this store looking for new hand saw. They did not have it in stock but then salesperson…read morewent above and beyond to assist. Needless to say, because of his good customer service skills, we left with items we weren't looking for. Thanks!

I've never had worse customer service in my life. My 75 year old grandfather and I bought a…read moredefective pallet lift, we soon found out after using this lift that it did not lift to the advertised height of 7 1/2 inches. We returned this item only to be confronted aggressively by one of the salesmen as soon as we walked through the door. He threw a fit and tossed the pallet lift on its side and showed us that we "Were using it wrong." He then asked us "What do you want to do now?" in a sarcastic tone. Then walked away after we said we want a refund. Then while walking up to the register, the clerk mumbled into her walkie talkie that we were "Two assholes." She then kept up this snarky attitude with my 75 year old grandfather who is the nicest man in the world. Telling him to "sign here to get his money back." (As if we are the type of people to buy an item for the day just to return it beat up). I will never shop here again, very dissatisfied with this service and impolite behavior.

HORRIBLE!!! Save yourself and NEVER use! Spent $16k for a Bobcat tractor new, and in less than 3…read moremonths starter went. Two weeks to get a replacement! Then we asked for a service tech to come to our house b/c tractor wouldn't run and we couldn't bring to dealer. We agreed to labor time for tech to and from BUT never knew $4/mile PLUS labor to replace a starter on a NEW tractor! Bill was over $700! Called owner furious. He gave me a "deal" at $2.50/mi, so Bill ONLY $513! The current defined IRS rate for reimbursement mileage is $.625! Owner says he has to make money...well sell a good product, use industry standards for mileage, and realize the consumer knows you make a profit on the sale. Why on earth does a tech need to drive a gas guzzling Ford F250 pickup to replace a starter. Also BEWARE that if you buy a piece a garbage equipment from these crooks, you won't be able to easily get necessary maintenance supplies anytime soon. We waited 6 weeks to buy an oil filter. I CANNOT say enough to CONVEY my fury over this company's EGREGIOUS behavior!!!!!

From the owner: We are here to support all your Bobcat sales, service, parts and attachment needs. Our experienced…read moreteam offers knowledge and experience to help you with your purchase.

We've been taking our Toro lawn mower here for regular service for years. I don't know what…read morechanged in management, but this will be our last visit. Took the Toro to them in early September. I didn't read the reviews because we thought we knew them, but our experience matches many here. No status calls. No estimate for work to be done. After a few weeks, we called back and were told that the pump had been replaced, belts changed, they were just waiting on spark plugs. I didn't think Toro spark plugs would be such a rare item to get, but accepted that answer. Tried again in a month, they were still waiting. Finally, in mid DECEMBER I told them I was coming to get my Toro and to get the bill ready for whatever had been done. That's when they told me they never actually started the work. No pump or belts. Nothing had been done in three months.

They told me today that they do not service Troy built zero turns. Their company is changing hands,…read moreand I believe they are only servicing what they sell. Time to start using A&M mower repair.

Shoutout to our local community heroes! We love this chain of stores for the quality and variety of…read moreproducts. This venue did not disappoint! I love how friendly the staff is and how organized the lay out is. The bargains are guaranteed and the clearance section is a no brainer. I was so happy to see that the store locations are pretty consistent with their clearance sections as I found the same items on sale here that we have on clearance in St Augustine. The baby chicks are pretty exciting as we don't have those in our store. Ms Patty's personality was like a glass of sweet tea on a hot southern summer day. It is so refreshing to be taken care of by someone so personable. She even informed us about the 5 gallon buckets on sale for $1.. so we got 2 of course!

Had a great experience at Tractor Supply today. I needed all the supplies to set up an electrified…read morefence on my property. Monty helped me with every step of the way, helping us consider my needs, evaluate the options and selecting what I needed. Customer service like that is sadly hard to find today. Thanks Monty!

Super helpful and friendly. The staff was very well informed and helpful. The store didn't have the…read moreexact equipment I needed but did not hesitate to order what I needed right then and there.

Five star treatment . I went in to buy a bearing for my daughters go kart.. they had every part…read morethat I needed in stock. new spark plugs new air filters new bearings new fuel lines everything.. he even popped out the old bearing out of the wheel...so I could work on it when I got home... huge sales department generators mowers..edgers..ect..tons of blades...great service!