Great experience. Ordered flowers for my mother while she was in the hospital…read more After placing the order, the hospital moved her to a different room (in a different building no less) and I wasn't able to get ahold of her to find out where. These folks got the info from the hospital and delivered to the right room anyway! Very fair prices too, I hope I don't have a reason to send get well flowers in TX again, but if I do, I'll be using this shop

This was a long distance request for same day delivery... the bouquet was a standard $89.95 day…read morelily arrangement in a vase. Communication was quite good and we overcame a small kerfuffle... a tad over my budget with delivery, etc... but well received! Try them!

I'll be the first to admit I left my Valentine's Day flowers to the last minute, but Velvet Stems…read moreturned what could have been a stressful situation into an incredibly smooth and enjoyable experience. From the moment I walked in, the staff were warm, welcoming, and genuinely enthusiastic about helping me find the perfect bouquet. The team went above and beyond to accommodate my last-minute request without making me feel rushed or like an afterthought. Their passion for what they do really shines through, and it's clear they take real pride in every arrangement they put together. The bouquet was absolutely stunning -- my girlfriend was completely blown away. Seeing her reaction made it all worth it, and I have Velvet Stems to thank for that. The quality of the flowers spoke for itself, and the presentation was beautiful. If you're looking for a flower shop with exceptional customer service, a friendly and knowledgeable team, and arrangements that will genuinely impress your loved one, look no further than Velvet Stems. They've earned a loyal customer in me, and I'll absolutely be returning for every occasion going forward. Highly, highly recommend!

The service exceeded my needs and expectations. Outstanding customer service, very professional,…read moreinformative, and I was very impressed with the different ideas for my arrangement. Every thing was perfect. The quality of the flowers was well worth it. Thank you!! I will be back.

Was a good experience! Phone answered and was able to explain what I needed. A good recommendation…read morewas suggested and a beautiful planter pot with flowers added and was delivered to my friend that afternoon. Mai then sent me a picture of it. Was a really good experience. Excellent service.

I asked for 3 floral arm bouquets and they were beautiful. The communication between us was easy…read moreand took pictures of the bouquets when they were ready.

OMG Chris the owner got the flowers I ordered last minute to my Granddaughter for her kindergarten…read moregraduation ... Amazing great people I can't thank them enough!!!! 5 stars all the way

Completely Unreliable! I ordered flowers online for a funeral. Received an order confirmation via…read moreemail but flowers were not delivered, presumably because they could not reach me by telephone. Mr. Christopher Martin apologized and offered to deliver an arrangement to the family's home instead, free of charge. I accepted the offer and even said I was willing to pay for his service, just let me know a fair price. Again, flowers were not delivered to the family! Mr. Martin insists an arrangement was delivered. The family says otherwise. Embarrassing and quite upsetting (twice)!

I took a chance on this florist in Irving and was so glad I did. I called them rather than…read moreordering on line. Customer service and placing my order was easy They were both kind and professional. I went with Designers choice and my arrangement was beautiful. I will definitely use them again. Highly recommend!!

The flowers here are high quality. These roses are a week old and still look nice. They were around…read more$90 which Google said was reasonable for the quality. The owner was helpful.

Dana was fantastic to work with.I am out of state and used YELP to find a florist and I am so glad…read moreI found her. I ordered flowers to go to the hospital but unfortunately the hospital would not allow flowers the room. Dana communicated with me and the hospital multiple times and finally had them delivered to him at his home a distance away once he was home. She ended up having to do the flowers over for several days had passed and when delivered they were the most beautiful arrangement. My friend loved them. She did all of this and stayed within my budget we discussed upon ordering. A most outstanding job was done on the arrangement as well as the communication. I am just sorry she is not in my hometown.

Oh. My. Goodness! Where do I start? Her customer service is over the top fantastic!! Dana answered…read moreher phone and texted me back and forth after hours. She worked with me to upgrade a centerpiece that she haa photographed on her website. My friend/recipient is so pleased and grateful with how beautiful it turned out.

Called from Austin, TX & placed an order with Kelley (with whom in my opinion should also teach…read morebusiness etiquette too). She was so friendly (by making a personal connection), knowledgeable, helpful & efficient. Winner of best florist for three consecutive years with having proved herself and her business very nicely.

I wanted my daughter's 40th birthday too be special and this beautiful arrangement made her day…read more She said it was the most impressive bouquet she had ever received. Thank you!

Sent flowers for a funeral, and this florist was super accommodating! She was able to get the…read moreflowers to the recipient by the next day, and they were gorgeous! Very reasonably priced and good customer service.

I have used Petals Plus many times In the past 2 years. They are always so friendly, helpful and…read moreaccommodating. I live out of state and have a ton of family in Waxahachie that I send flowers to. I've gotten nothing but good things about the flowers they have received. One cousin texted me that these were the prettiest flowers she has ever received and that they lasted a long time. Petals Plus went above and beyond for me on my last order when I HAD to have flowers delivered a certain day, a day that they don't do deliveries on. They even texted me a picture of the flowers. I truly appreciate Petals Plus and they will continue to have my business . Thank you Petals Plus