Lots of issues with what I'm going to call a new company looking to get into the business however,…read morehe did come back out after a long period of time (3wks) to correct some of them. Some issues regarding the opening for the car were NOT fixable as he would have had to redo the entire fence again. So we have a small opening for small cars to enter/exit not all car types.

We have just had a blind installed and am happy with the blind. The installation process was…read morequick, clean and professional. This is the second time we have used Block out Blinds. Anna

We neede a covering for our kitchen window. The consultant shane, was very knowledgable and didn't…read moremake us feel obligated to puchase asap. He informed us of a cheaper option and provided a discount. I cannot recommend him highly enough. It took a long time for it to be created but the price offset the wait. We also had to follow up as we were not contacted for installation by due date. When the installer arrived he only had half of the blind, we then had to wait another week on top of the 5 week manufacture time.

My roller shutter blinds have jammed open again so last week I called up Europe Shutter Blinds to…read moreask for a repairman to come out to fix them. Europe Shutter Blinds originally installed the roller blinds about 7 years ago. I waited a week, no reply. So I made another call to Europe Roller Blinds and the repairman called me back an hour later and he will be coming over tomorrow morning. Later than afternoon another repairman called me from Europe Roller Blinds obviously there had been some kind of mix up. The roller blinds last jammed a few years ago and I had to have the winch and the cable replaced. I really like the blinds they are great for keeping the heat in at night during the winter and keeping the heat out during the day during summer. They go up and down everyday. Paul, the repairman arrived within half an hour of the time he had mentioned and this time it was only the cable that had worn out and that was quickly replaced.

On December 3rd a guy came out to the house and gave us a quote for one shutter. We gave him a $300…read moredeposit and was told the shutter would be installed in January as it was coming up to Christmas. By mid January we still hadn't received a call about installation so I rang the 1800 number to find out what the delay was. The woman on the phone said they had an extra long break over Christmas and would be ready soon. Call again end of January and she tells me they will look in to it and get back to me so I wait for a call but nobody bothers calling back. A week later I call again and now she tells me this shutter has been a nightmare and should be ready in a week. Still nothing after a week so I call for the 4th time, once again she will look in to it and call me back but never does. I call back again a few days later and she tells me the shutter finally arrived from the factory a week ago and I should had received a call to organise installation. She said the guy will call me over the weekend, I wait until Saturday afternoon and call back the 1800 number only to be told by a very rude woman that it's Sunday and they aren't open weekends. Finally late on Sunday afternoon the guy calls to say he can install the shutter in the morning. He comes out and does a fantastic job installing the shutter but tells us we have to wait to receive a call from the electrician who will come out and finish the job. A few days later I call the 1800 number to let them know we still haven't heard from the electrician and they said they will look into it. 3 hours later the electrician calls to say they are waiting out the front. We rush home and they come inside and start drilling 3 huge 10mm holes into the timber panel feature wall. I hand them a box that the installation guy left behind and they say oh no this is a remote, we thought we were installing a different system that has a controller on the wall. That means they put 3 huge holes in the wall for nothing and they offer to cover it with a plastic light switch plate which looks awful but what other choice do we have. He said he can mount the remote control holder to the plate on the wall so it looks like it belongs there but when he opens the controller box there is no holder in there because someone has lost it! Now we have a silly looking plastic box on the wall and can't even attach the remote control to it! We will never recommend this company to anyone as the whole experience has been an absolute nightmare. Upon further investigation we discovered the factory who makes the shutters is actually located in China (I'm guessing that's why it takes so long) and this company also goes by the name ACA Home Improvements amongst other things. Please do yourself a favour and avoid them like the plauge!!!!

This business should be avoided! They wrecked our newly restored brickwork, split our newly…read morerestored kitchen window frame and scratched our newly painted kitchen wall during installation of awnings and blinds.The awnings and blinds are not fit for the purpose and the whole installation is below substandard. The customer service is non existent.The company bluntly refuse to rectify the inherent faults. This company should be avoided or shut down! The below substandard products are good only for scrap metal dealers!

Jaleigh blinds have made outdoor blinds for us that are still operating like a dream after many…read moreyears. we ordered a house full of blinds for our new home and the folk at Jaleigh went out of their way to have them made and installed very quickly so that we could move in. Next came the sheer drapes again they are beautiful. waiting on the next room of drapes coming very soon. We cannot fault Jaleigh. The sales staff the measure staff and the installers are all A1. Thankyou David and Co for a fabulous job as always Heather and Peter Mulligan

I love my new blinds and curtains I ordered through the Curtain Machine. As a younger new home…read moreowner I haven't ever bought blinds before yet the process was easy. I ordered some great plantation shutters for my bathroom and they turned out great,. Really stylish and great quality and wasn't that expensive. Then we got some curtains for the bedrooms and it was so nice to have a huge selection of fabrics to choose from. There would have been a whole wall of fabric swatches to choose from which was great at the Essendon showroom. We live in Brunswick and had the whole house done and I love the new feel of our house. The whole project cost around $6000 which was great value as we got some more expensive fabrics to last us the next 5-10 years.

We recently had a newborn and it was very difficult for him to sleep during the day because of…read moreneighbour/street noise. It was a huge problem and luckily Ultimate Shutters helped me fix it.Thank you so much Damien and the team for understanding the urgency and installing our shutters in a timely manner. We would defiantly get the rest of the windows before summer kicks in.

This company is Absolutely terrible to deal with. DO NOT do business with them, I was promised my…read moreshutters in 6 to 8 weeks it took them nearly 17 weeks, the installer came out alone and I had to spend half a day up on a ladder helping the installer FIT the shutters as he needed a second set of hands to hold them. After all this they provided me with the WRONG color (wasn't out by a huge amount was still grey, but the wrong grey) after all this I tried to come to a compromise with them as obviously I wished to have the shutters either re done in the right color to match everything else or some sort of discount for the much around, they offered a few hundred dollars off a $17,000 job. When I said that wasn't acceptable I wanted them to do something better they assumed I was trying to dodge the bill, were extremely rude and unprofessional, emailed me back and said they are removing the good will discount of a few hundred and if I didn't pay in 24 hours they would add a near $1800 late fee, I responded to them and said that wasn't acceptable I'm waiting for the general manager to come up with a fair middle ground instead I got send a new invoice with the $1800 fee added and the next morning was forwarded to E Collect a debt collection agency they use. Absolutely disgusting behaviour from what looks to be a good company. I will be pursuing this further, but in my honest opinion I would steer clear of these people. I have had shutters done on my two other houses and never had any issues like this before. I have also worked in the sales and building industry for well over a decade and have never seen a company treat its customers like this. They took $5400 deposit so they have some of the money and they will not come to a fair arrangement. To put it into perspective from memory I was only asking for approx another $1000 off the price of the total job to make it fair and Instead this is how I get treated. Ultimate shutter you are the ultimate customer service failures.

Excellent service and after sales support. Everybody there is very knowledged and provided me with…read moreinvaluable advice on the best options for my window coverings. Very friendly and well priced. Highly recommended.