Blockout Blinds came to my attention when I was looking through the Herald Sun newspaper and noticed a 25% off sale. My wife and I were interested in updating the look of our house with plantation shutters and replacement canvas awnings. We organised for Blockout Blinds and several other companies to come out and quote. The experience and knowledge of your consultant Jarrad, plus your product display was the reason we chose your company. He was pleasant and offered several suggestions with the plantation shutter design and the colours for the canvas awnings. We were pleasantly surprised with the discounted price that was provided and advised of the longer than normal lead-time for the plantation shutters due to the Chinese New year, but this worked in well with our current renovation plans. We paid our 50% deposit and then waited for our blinds and plantation shutters to arrive. I was contacted by Linda regarding the final measurement and verification of our order as to when Frank would come out. Frank who was very helpful with advising of window reveals that required alteration in order for the plantation shutters to fit. (older homes where things are not always square or level). The day arrived when I received a call from Caroline telling me that our canvas blinds were ready for installation and I needed to deposit the remaining 50% of the outstanding balance into their account. This is where the dark side of subcontractors showed its ugly face. I had to leave my installer ( who no longer works for Blockout Blinds ) on the day he installed my canvas awnings. I came home to an absolute abortion of a job. The installer had bent one of the hoods, left the protective plastic on all the metal hoods, had varying length rails on blinds, left all the packaging in my yard, had rails that were not installed vertically and the amount of screws and bolts left on my driveway caused my car to get a flat tyre. I was ropable!!!! As there install occured on a Friday, I had to wait until Monday to voice my concern. I had a very pleasant conversation with Jordan who could not apologise enough and organised for the next available installer to come out and assess the work. Unfortunately this installer on the day he was to come to my house injured himself and could not make it. Jordan was most apologetic and organised for another installer Mark to come out. Mark was a very pleasant guy and could not believe the workmanship of the previous installer and again could not apologise enough. he rectified all the problems. He organised for a replacement hood to be ordered and this was confirmed by Jordan the following day. My wife and I were understandably getting nervous about the shutter installation, could this go the same way? Our fears were all unjustified for when the shutter installer Jeff came and installed the shutters he was a very pleasant guy. He left my place cleaner than it was before he arrived and the shutters look amazing. They compliment the house as Jarrad said they would. When I was waiting for the replacement hood to arrive, I phoned the Blockout Blinds office and spoke to Simon who I explained my tail of woe. He was most apologetic and provided me with an installation date (the next day) for my replacement hood. This was done by Mark again who was true gentleman and capable tradesperson So overall we have had a bitter , sweet experience but the product and professionalism of all the staff (excluding the first installer) would lead me to recommend Blockout Blinds to all my friends. We will be using them when next I need Plantation Shutters Regards Kenneth read more

Hello Tenniley, I would like to inform you that I had Luke attend my premises over the weekend to discuss window furnishings. I had three other quotes relating to my needs within my premises and I informed Luke of my requirements. He went about his business in a fast and professional way. I was delighted with his attitude to my concerns and it seemed that nothing was too much of a problem. His overall knowledge and manner very easily managed my expectations and when he left I had decided that if the quote was competitive that I would do business with 'Blockout Blinds'. On receiving the quote, I found that it was very competitive and as a result I had Luke return with further changes (plantation shutters) which again was not a problem for him to re attend. I received enthusiastic advice and another updated quote (in a very short time frame). I have decided to put trust in your company and have placed a deposit on a large order of window furnishings. I would like to let you know that I have receved the best service and sales advice from your representative (Luke) and I know look forward to the next stage and have the furnishings installed. I would like to thank you and your company for your service and please know that your staff (Luke) is doing a great job!! Kind regards Adrian Pidutti read more

I had an enlightening experience buying blinds for the first time. 2 companies did not even turn up to my appointment and they did not even call me! I wasted a whole day off work for that. Of the 4 quotes I arranged only Blockout Blinds and another company turned up on time. However, Blockout Blinds even set me an SMS the day before to confirm. I did not want to write bad things about the other companies so I decided to write about the company I ended up using which was Blockout Blinds. As I said, Elliott the guy who came out was on time and he even rang me on his way. He was very helpful, not pushy like the other company. I gave him an order on the day . When they installed it, one was the wrong size so they had to come back out 10 days later to install a new correct blind. It was not too bad as the installer has a temporary blind to hand up in the meantime which I thought was a good idea. Now that all my blinds are up, I am very satisfied with how they look. I would use these guys again. Karen read more

With the recent introduction of Interactive Whiteboards in each of our classrooms, we had the frustration of sunlight having a marked effect on picture quality. The comparatively small investment in window blinds resulted in a dramatic transformation enabling effective use of the boards. In addition, the reduced heat and glare in the rooms has been a bonus. Blockout Blinds not only provided us with a detailed, competitive quote, but were also very helpful with ideas and suggestions with regard to the best use of the blinds throughout the school. Installation was quick and competent. Working in and around classrooms of children proved to be little distraction for the friendly & cooperative staff. We are very pleased with the finished product. A combination of blockout & screening blinds enhance both the control of light and the look of the rooms. I am pleased to recommend Blockout Blinds to anyone thinking of installing blinds in their school. John Bernau Assistant Principal Mentone Primary School read more

We had just renovated our bathroom and needed a new blind to block light and heat and keep the room insulated. I saw Block Out Blinds at a shopping centre display and got them in for a quote as they offered some discounts and guarantees. I found their follow up to be excellent as they were in touch the next day and an appointment was booked. Andrew came to our house with many samples and we talked through the various options. He was very professional, friendly and efficient. He had very good knowledge of the product and made suggestions on what would work best. We also got a discount for ordering the blind on the day of the visit, which was an added bonus I wasn't expecting. The blind was delivered on time, installed by Ken, who was also very efficient. I would definitely use Blockout Blinds again and in fact we are going to get them in for another quote. I would recommend their service and found everyone to be very professional and their communication was excellent. Deb Amos read more

We wanted to replace our curtains to blinds. Upon consulting various blinds organisations Blockout Blinds provided us the best price for starters. We had Josh come in to give us an estimate and he was a wonderful gentleman who was very easy to work with. The discount offered by Blockout Blinds did help us very much too. The blinds were ready on time and Ken and Josh were the two employees who came in to fit them. They were extremely efficient and did an amazing job. The warranty on the product goes to show the company is confident in their work and it clearly showed in action too. We will not hesitate to recommend Blockout Blinds to any friends or family. Should we require any further blinds or shutters in the future, it will definitely be Blockout Blinds we turn to. read more

Was really impressed and happy with Blockout Blinds. We needed new blinds to go on approximately 12 windows in our newly renovated home so we contacted Blockout Blinds. Dan came out, had a look at our requirements and gave us an honest appraisal of what he felt we should get installed. He wasn't pushy at all and didn't make us feel like he was "trying to make a sale". The quote was very reasonable, and we even got some complementary "temporary" blinds to ensure our privacy while we waited for the real ones to be installed. Ken came out and did our installation the other week and we couldn't be happier. He was very friendly and efficient, the blinds were installed very quickly and look amazing. If you need blinds, these guys are fantastic. read more

We had Blockout blinds to add an awning to one window and close off our pergola with pvc. A little bit pricey, but we were willing to pay the extra for the quality and service and guarantee that was provided. There were two different tradesmen involved and we were extremely happy with their work and pleasant attitude during installation. I needed extra pvc for one more section of the pergola and they helped us out with no problems and tried their best to accomodate us. I would reccomend them to everyone as we are very,very happy with our finished products and the excellent service. On time and very easy process throughout . Thank you Blockout Blinds for a job well done. read more

Hello, Just wanted to pass on a big thank you to Blockout Blinds, in particular to Luke and Trent. Luke was very professional and helped us to choose the right blinds for our house - they look fantastic!! We have had nothing but compliments on how fantastic they look. Trent installed our blinds for us and he was very efficient and clean - thanks!! It was such a stress free and smooth process for us that we will definitely be telling all our friends to use Blockout Blinds. Cheers, Maria & Phil (East Keilor, Victoria) read more

The sales consultant who visited us was friendly and helped us decide which blinds were best suited to our needs. He had a thorough knowledge of the product and was also able to help us save a significant amount of money through standard discounts. Installation took place according to the advised schedule. The installer, Mark, was prompt, friendly, professional and did a great job. I'm very happy with our new blinds and looking forward to having our outdoor zip track blinds installed in the not too distant future. read more

Blockout blinds provided me with the best price for what I needed and that was too upgrade from old 80's verticals to fresh clean modern blinds!! Jarrod came out with lots of knowledge and ideas to get what I wanted at a great price! Mark installed my blinds with ease and has a friendly nature which is great to see and trust!! I would recommend Blockout Blinds to anyone who is looking for a great deal for a great product! Special thanks to Jarrod & Mark for making this process easy!! read more

From the moment that Jarrod came into our home to measure and quote the service has been exceptional. His advice was important for us and we felt like he knew his product which gave us confidence to place the order there and then. The blinds were ready before the time frame given. Ken came to install them and we were astounded at how quick they went up, with no fuss. Thanks to both Jarrod and Ken for making our experience with Blockout Blinds, a very positive one. Judy & John read more

I ordered new blinds for my cottage and am very happy with the installation and final result - they look great. There was one slight delay: the initial measurements were lost due to a car accident, so these had to be redone - unfortunate, but no-one's fault. This was done as quickly as possible and the original quote was honoured. If you are after new blinds I would recommend Blockout Blinds - they are honest, friendly and easy to deal with. read more

The whole process with Blockout Blinds has been so easy, from the start, the rep that gave us the free measure and quote was so helpful and obliging, organizing the installation of the blinds was so simple they phoned to arrange a time that suited us and the guy that installed the blinds was extremely professional and cleaned up after himself. Blockout Blinds is a Company that I would highly recommend without any hesitation. read more

Hi I am Marg from Eaglehawk, I have just had Blockout blinds installed I am very happy with them. Brett came out to my house to discuss the options of blinds and colours with me, he was very helpful no pressure to choose quickly. The blinds we're made quite quickly. My installer Mark came and in not time at all the blinds were up no mess as he cleaned up as he went. I would be very happy to recommend Blockout blinds read more

I've just built a new house and had Blockout Blinds come out and do a measure and quote. The sales rep was super friendly and we had the blinds picked out in no time at all. Mark installed the blinds and I couldn't be happier. He was great to deal with and very professional. I highly recommend Blockout Blinds! The pricing was right and the blinds are of high quality and they look amazing. Thanks Blockout Blinds. read more

I was very happy with the service I received from Blockout Blinds. Their team were always professional and friendly when dealing with me. They always showed up on time and when they did not, I received a phone call to let me know that they would be late. The quality of the product is great and my house was left clean after each installation. I will definitely be using Blockout Blinds in the future. read more

Hi , Lila from North Bendigo, I have just had duel blinds installed in 5 rooms if my house, am extremely pleased not only with blinds but also with service received . Brett who came to measure up was extremely helpful ,Mark who installed blinds was friendly and efficient also David on phone was polite and helpful, would have no hesitation in recommending them to anyone. read more

We required privacy in our newly built home and thats exactly what we received from Blockout Blinds. The sales rep was vey professional and quickly gave us a free measure and quote which we accepted straight away. The blinds were installed with no fuss and look great. I would recommend getting a quote from Blockout Blinds to anyone in the market for =new blinds. read more