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Recommended Reviews - Shade Solutions Australia
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4 years ago
Update to my review of 12 Sept 2022. 24 Sept 2022: READ THIS from Consumer Affairs VIC: https://www.consumer.vic.gov.au/latest-news/shade-solutions-public-warning 16 Sept 2022: Email from Owner of SS agreed to finalise the VCAT Order and $10K debt. I have since followed up on phone and email several times. STILL WAITING. read more
4 years ago
I order a shade sail from this company, I paid $9500 for them to not deliver any product and then refuse a refund. I have since found out I'm not alone and he has taken many peoples money. Do not trust this man with a cent of your money read more
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7 years ago
for anyone reading reviews I thought I would write one for this outfit as there are too many fake reviewers writing fake reviews to hurt good companies. Its all very simple, I saw the advertisements on social media and made contact. The price seemed reasonable and to be sure I rang a few others. The others were 2-3 000 dollars more and all quoted 6-10 week lead times. Shade Solutions had the size and colour I wanted in stock. Because it was from stock they happily accepted $100 as a deposit. The installers made contact the next day and the installation happened within a week. In all it could not have been a smoother process. Not to mention my house is 10 deg cooler due to shade being over my deck and glass doors. Thank you Shade Solutions. read more
7 years ago
Credit when its due, and in this case it is due. From my first contact with the salesman (pure gentleman) no pushy tactics, to the installation contractor who contacted me straight away to arrange a good time to get the awning installed. Because of my work commitments they agreed to install on a Sunday. The installers could not do enough to make sure I was completely happy. The awning has saved me its so good to have the shade and my house is cooler now. Great people great service. Saw an article on Current affair about how people write fake reviews to damage companies or to extort them into giving them money or competitors write fake bad reviews to hurt businesses. Get a life fake reviewers read more
7 years ago
I did my homework and found Shade Solutions through a recommendation I got from a neighbour. They came with a mobile showroom and showed me exactly what to expect from a motorised awning. The price was really great after I rang around and found out that Shade Solutions price was very good. The salesman said we have the awning in stock so because its not custom made and I am a pensioner no deposit ! So I immediately trusted the company. The installation took about 3 hours and the business owner Andrew was terrific. I have recommended Shade Solutions to 3 of my friends already. I and my friends only have good things to say about Shade Solutions. I found them to be excellent. read more
7 years ago
After having a pool and deck done in our house in Greenvale we saw a motorised awning on Instagram, Shade Solutions was the only company with a mobile van to show us the awning. It looks amazing and gives us so much shade. It was installed on the roof of our alfresco area and they adjusted it so the sun is blocked on the afternoon. Just wanted to say that the salesman was very good, and did not pressure us at all the awning spoke for its self. The installers were in uniform and were very respectful of our space and new deck. I thought I would go on here to share my experience because not enough people bother offering a compliment read more
7 years ago
Our experience with Shade Solutions Australia was as good as it gets. The sales person was so nice and very informative, she explained everything and her experience really showed. We did our research and saw Shade Solutions online, we took comfort from the amazing installations they have done around Melbourne. I rang a few other companies and they didn't sound interested. Shade Solutions looked like the industry experts and demonstrated it when they installed. I see on line trolls hanging companies out to dry and making up fake reviews to extort companies. This is a genuine review by a real person recommending a great company. read more
4 years ago
I couldn't be happier with my gorgeous awning from Shade Solutions. They provided me with such wonderful customer service. They were incredibly accommodating with appointments and always followed through on their commitments. Extremely reliable! The installation team is also simply fantastic, with great communication and efficient work. I have no doubt that my awning will add value to my home, make me happy for many years to come, and be a great investment. I heartily recommend everyone to use Shade Solutions. read more
4 years ago
Shade Solutions was recommended by a golfing buddy. Our house has a very sunny deck in the afternoon and evening, and it also gets some sun inside. We had tinted the windows, but it was useless. We bought two awnings, and they are perfect. The salesperson was knowledgeable and patient, as if he had unlimited time. We were sent samples of the fabrics to assess and decide. The installation went extremely well, and we are very happy with the awnings. read more
3 years ago
After two years and ten home repair projects with several contractors, I can confidently state that Shade Solutions is one of the greatest companies I've worked with. From the initial meeting to the end, they made sure the process was joyful and stress-free. Everyone on the team did an excellent job installing the awnings. They were timely and efficient. By dinnertime, my family and I had thoroughly enjoyed our new awning. Wonderful work! read more
3 years ago
The entire deck is covered by this shade. It gives the house a very clean appearance when withdrawn because it has a low profile and doesn't take away from how gorgeous it is. The awning was installed without a hitch by the Shade Solutions crew, who showed up on time. Regarding their product, they were knowledgable and competent. They completed the installation quickly. I was impressed by how quickly they finished the installation. read more
3 years ago
This shade extends across the entire deck. When retracted, it has a very low profile and does not detract from the attractiveness of the house, giving it a very clean aspect. Shade Solutions' workers arrived on time and fitted the awning without incident. They were knowledgeable and professional about their product. They finished the installation in no time. I was quite happy with how quickly they completed the installation. read more
7 years ago
Shade Solutions had a great price, easy to deal with and installed within 2 weeks. They had the awning in stock so was done super quick. The installers were great and showed me everything after explain the install process. I love the shade we have now and we sit under it all day on sunny days It closes on its own in the afternoon amazing ! Thank you Linda and Charlie, Matthew for the installation. read more
3 years ago
Shade Solutions has sold me three retractable awnings. They are honourable, trustworthy people who always keep their promise to offer the service their clients want and deserve. And their product meets the performance criteria they promised, even in extremely severe winds and rain. We are buying another house, which will be finished in June, and we have already had them measure for a new awning. read more
4 years ago
Shade Solutions created my nan's awning, which she adores to bits. She expressed how happy she was with her purchase and how blessed she feels. An honourable bunch of people who work quickly and diligently. She now has the entire neighbourhood envious of her after a stunning job was done on hers. I want to express my gratitude to Shade Solutions and the team for making this possible for her. read more
4 years ago
We love our new awning so much! Shade Solutions did a fantastic job of guiding us as we made decisions about everything from the size of the awning to its color. It has greatly improved our outdoor living space and is wonderful even when it is raining. The procedure was incredibly simple, and the after-sales support is also excellent. Thank you so much to everyone on the team. read more
4 years ago
Shade Solutions has gone above and beyond in every way imaginable, including timeliness, friendliness, quality, and care. Since they finished their work with us, our house has become much more visually appealing. They genuinely care about both their product and your experience, which will undoubtedly be excellent. Shade Solutions is the only company I would recommend or trust. read more
4 years ago
The service was excellent. Shade Solutions' team was professional, friendly, and dependable from the beginning to the end of the process. We confidently recommend them, as well as the product's quality, to anyone thinking about installing a motorized awning. You will not have any regrets. The value you pay is as good as, if not better than, the craftsmanship and end result. read more
4 years ago
We couldn't be happier with the results, the speed, and the professionalism with which everything was installed. We received a quote for two motorized awnings in April, and the installation was completed in May. The difference is that we can now enjoy our deck at all hours of the day and night without being blasted by the sun. Shade Solutions, thank you so much. read more
4 years ago
There were no gimmicks in the professional consultation. Even in the midst of Covid, the response to inquiries and the stated time of delivery were seamless. The installation was neat and quick, with no time wasted while the installation tech explained how to use the awning. We've been using it every day since it was installed and are completely satisfied. read more
4 years ago
This summer, we had our awning installed. Absolutely fantastic - has significantly reduced the heat in our south-west facing kitchen. It also looks great. The entire team was fantastic - from the quote visit to installation took only two weeks, which is exceptional service. Price was also lower than all other quotes we received. Highly recommended. read more
4 years ago
The expert consultation did not include any gimmicks. The response to questions and the promised delivery time were smooth, even during Covid. There was no downtime during the installation as the installation technician quickly and neatly set up the awning. Since it was installed, we have been using it every day, and we are totally delighted. read more












