Brandon came in from maintenance and looked at my AC unit and found exactly what was wrong educated…read moremyself on how to look for it in the future and how to get in contact!

Chris in Maintence did a really great job today! He did multiple jobs and he was fast, friendly…read moreand very professional!

Horrible staff , managers are like potato chips here and replaced often. Maintenance is a joke and…read morethey cover things up and lie about it , they think they are so holy but the units are not taken care of . They are a good size and a great location ! But rotting wood everywhere , doors that barely work , leaking ceilings , covered mold, painted mold , they will only clorox your mold so anyone with asthma BEWARE!! This actually causes mold to grow but be bleached esp on porous surfaces like drywall . Staff is rude , demanding , and make you feel less than even tho they say they try to help. Price isn't awful but insulation is bad so ac you have to buy and put in doesn't keep the place that cold . The units don't have dehumidifiers installed so they sit empty with severe heat and cold damaging the properties and the staff can't handle the proper way for doing repairs . Baldwin reality isn't a great company all around most of their properties have massive issues due to lack of care and maintenance, just blatant laziness and trying to save their money and take ours . Save your heart and ur lungs don't move here .

PSA for those moving here and/or looking for housing.... Do NOT rent from Pleasant Creek Meadows if…read moreyou're military. My husband and our kids and myself moved from a 2br to a 3br there last SEPTEMBER. The paperwork showed that we had gotten the keys in September but for some reason the lease was written until October??? Okay fine, an extra months rent? Whatever.... but yesterday we had our move out inspection, mind you we spent 250 on cleaning and 200 on carpets and they're trying to charge us THOUSANDS to supposedly replace carpets. They're trying to say they were brand new except for my oldest son's room. Supposed stains under the couch where it was physically impossible to spill anything.... on top of trying to charge 40 dollars because the fridge top wasn't wiped. I really wish they would have let us get pictures because this is insane. They're not military friendly in any way or form. And if you or your spouse has PTSD also be aware the race track is RIGHT there and they do fireworks throughout the season. Not to mention the numerous reports and complaints fort drum has gotten. Just save yourself the headache.

I recently moved out of Woodcliff Community Homes. While Mike and Valerie were helpful in…read morefacilitating my move-out, I was surprised that three weeks after leaving, they sent a notice claiming I owed $3,760.44. The charges included: * Window screens (pre-existing) * Cleaning fee * Foyer door jamb repair (pre-existing) * Hole in utility room from water damage / black mold (pre-existing) * Lawn maintenance * Stove pans and rings (brand new) * Early lease termination I ended my lease early due to health concerns from black mold in the home and financial struggles, which made continued occupancy unsafe. While I appreciate the staff's assistance during move-out, I feel the timing and nature of these charges were unreasonable. before you decide to move here, ask yourself are these reasonable prices for fees?

False advertisement no where up to date have black mold all over the apartment and bathroomread more

I'm not sure how the other not so good reviews have managed to get here. I can only speak from my…read moreexperience. So far, everything has worked as planned. Helpful staff . Yup it's a little costly but peaceful and comfortable. Layout of everything is tough to figure out originally. Nice people and nice that everything is a turn around the corner for sure. High turnover or neighbors already. If you are a type of person that wants to be private and mindful of your own business. This is the place.

Very disappointing management. We were stationed at Fort Drum and there was lack of respect towards…read morethe military community from Michelle and other members of the office. They made the move in and move out process incredibly difficult. Also, we dealt with flooding and mold in our short time there. We would not recommend living here despite the stellar location and the fabulous layout of the townhomes, the management is just too terrible to deal with.

Very responsive to needs and unusual requests. Knowledgeable and makes sound recommendations. I…read morewould use this service provider again! Timely also

My daughter moved into her first apartment in August '21. Within 1 month, someone attempted to…read morebreak in. This experience was scary for us both, but North Country came out, rekeyed the locks and checked them thoroughly the same day and with completely reasonable rates. He was compassionate and understanding! I'd recommend him a billion times over!

they do NOT properly care for the grounds. lawn care isn't the greatest, snow removal: they "plow"…read morebut don't clean sidewalks, the dumpster area looks like a landfill where everyone just throws their garbage and furniture. Dogs run (some are aggressive) and when the office is called and told, they tell the tenants to call police or dog control, supposed to pick up after your dog, if tenants complain the office staff once again puts it on the tenant to take care of.

I am being charged $30 for a 20 inch fluorescent light that was replaced in my bathroom here at…read moreSummit Wood. Got the bill last week. Got a warning letter today that I better pay up. My smoke alarm wouldn't stop going off for no reason so I called the office for help and was told if they had to put a new battery in it that one battery was going to cost $10. I pay $1,035.00 in rent plus an additional $25 dollars a month for a cat. Where does that $25 go if my cat doesn't cause any damage? Not surprised now that people don't stay long here.

I've only been living here for 6 months the beginning is fine the price seemed nice 1360 for a 3…read morebedroom 2 baths, was told verbally that utilities were at most 150-200 turns out its actually around 500$. My screen door flew off due to the crazy wind and I put a maintenence request on Jan 9th 2026 it is Jan 24th 2026 and the door is still outside when the lady at the office said she would send someone here that same day to pick it up. Not only that but last month December same weather and everything my utility bill was 64$ towards end of January I am getting billed 243$ for gas she said nothing was wrong with it dont even know if she has sent anyone to look at it I want to take this legally and resolve this issue so I can either move out from a fraudulent landlord or atleast negotiate something but I dont see that happening because after I put in another maintenence request on the website it says an error has occurred and won't let me, I still dont know how my gas bill has become so high and I am not given an explanation or told a maintenence person will come look in the house for some leak on something all of it is shadyI tried moving out because I cannot afford the utilities! I was told I would have to pay 5 months rent upfront to even think about moving out! This is my first apartment please do not make the same mistake I have. You cant even see the metering yourself its just prices not which days or why something spiked.

This is a horribe place to live. It was okay before the new management person took over Now, it's a…read morenightmare. extremely poor and unhealthy living conditions and maintenance. Constant unwarrented harrassment and vengeful tactics used by management. I wouldn't even leave one star if that was an option.

Do NOT move here! If you do, make sure you use your security deposit for your last month's rent…read more If you move out in the middle of the month you are forced to pay the whole month anyway and then he draws from that rent, charging you until the place is "move-in ready" for someone else. In my case, TWO WEEKS waiting on a custom DOOR! I got a couple days' rent back even though I moved out the 14th. I assume even if you move out the end of the month he would just suck it out of your security deposit. Also, don't bother cleaning when you move out, no matter how pristine your place is he will still charge $250 for professional cleaning and steam cleaning. This place is a great way to never see an $1,800 deposit ever again. Doesn't it seem strange that he wants so much of a deposit? Trust your gut here, and it doesn't even "weed" people out; if you are looking for quiet, SINGLE FAMILY homes, as "advertised", do NOT move here. The rap music never stops and there are multiple families living in these town homes. The walls are thick, but glass is not, so it's pointless!! I am filing a complaint about his unethical practices.

From the owner: These three-bedroom town houses for rent will include an array of features and amenities, such as:…read more ・ 9-foot ceilings ・ central air ・ 42-inch kitchen cabinets ・ 3 bedrooms ・ 2.5 bathrooms ・ ...and more! Emerald Acres is located in a quiet neighborhood that's centrally-located to everything in the Fort Drum and Watertown NY area. It's an ideal housing option for anyone who loves a cozy, small town feel that is not too far from the big city action. Emerald Acre's largest neighbor is the Fort Drum Military Base, these new townhouses are ideally located for anyone working in or around Fort Drum and is a nice alternative to living on-base. Watertown has a quaint, small-town feel that's sure to make you feel at home.

Beaver meadows is in a great location to the stores walking distance to the mall the staff is great…read morenever have to wait long to get any repairs done the only complaint I have about our apartment is that I wish they would update the windows the bedrooms are very cold at night even with the heat on 78. Now the biggest complaint I have is that there is a few tenants that like to gossip about other people to some of the other buildings I've heard a few things from other buildings about certain tenants plus a few tenants in our building like to start trouble and say things about other people that are not true believe me I've had a few run ins already

Been a resident of Beaver Meadow for six months and everything's been great. Currently living in…read morebuilding 7, second floor, I've had no issues except minor noises from my neighbors. The living area is very spacious, kitchen equipment given is very up to date, and the interior design is very modern. The rent is very reasonable and definitely cheaper than other apartment complexes around Watertown for the quality of living Beaver Meadow provides. There is plenty of parking with additional charges for a garage. I highly recommend getting a garage if you drive a nice car. The apartment complex is secure, but I'm a little skeptical about my neighbors. I've had incidents where I woke up to my car covered in apple pie pieces, which was pretty infuriating seeing how someone can mess with a stranger's car. Overall, safe and clean place to live rather it's alone or with your family. Very close distance to local malls and food joints. Definitely one of the better complexes in Watertown.