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    The Tee Shirt Guy

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - The Tee Shirt Guy

    Clothing printing

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    4 years ago

    gray guy and customer service. worked with him on and off during pandemic and before.

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    Logos Direct

    Logos Direct

    (8 reviews)

    I called to confirm this item was in stock before ordering and was told they had plenty available…read more I placed the order less than 10 minutes later. Two days after ordering, I was told they were low on stock and could only partially fulfill it. I agreed to the partial shipment and refund. After that, I heard nothing for over a week. When I called back, I was told they were completely out of stock. Customer service was rude, refused to take accountability, and accused me of harassment for asking for a refund. Over $500 was held with no communication and no apology. Extremely poor business practices. I would not do business with them again.

    I ordered a batch of embroidered shirts from Apparel Monster / LogosDirect. When I opened the first…read morecouple shirts, I noticed the embroidery was coming undone. I immediately reported it, and was told by John Denison that replacements for two shirts would be sent. However, the issue wasn't isolated -- it turned out multiple shirts across different sizes were defective. The stitching was separating in the same exact place across the batch. I followed up with a detailed video showing the consistent problem (with tags still on and in original packaging), but was met with repeated copy-paste responses citing their "10-day policy" -- despite this being clearly a production defect, not misuse or customer error. I requested a tracking number for the two shirts they claimed they sent as replacements -- and received no response at all. My last email was sent March 27, 2025, and I have heard nothing since. I even attempted to file a dispute through my credit card, but unfortunately, they couldn't help, leaving me stuck with defective merchandise and no resolution. This company has shown zero accountability for the quality of their work, and even worse, they ghosted me completely when I asked for basic follow-through. Beware: if anything goes wrong with your order, there is no real support or escalation path. Once they decide they're done responding, that's it. I strongly caution anyone considering doing business with them -- especially if you're relying on quality and customer service.

    The Tee Shirt Guy - custommerchandise - Updated May 2026

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